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james whelan :: partner support tech lead

news, views and useful information from international english partner support - enabling Microsoft partners

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Who Am I?...


Hi, my name's James and I work for Microsoft UK, based from our Manchester office. I have been working at Microsoft for over seven years, initially joining the Exchange support team at Microsoft UK's Reading HQ and then moving over to the ROSS (Rapid Onsite Support Services) team, when it was first created in the EMEA region in March 2003, part of Microsoft Services. During this time, I have travelled all over the continent and have worked on nearly 200 different customer issues, ranging from implementation problems to critical situations. My current role, as a Technical Lead in the Microsoft Partner Programme allows me to take my experiences and help our Partners help their customers. My technological areas of interest include Exchange storage theory and design, OWA, migration and clustering.


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Get in to the Groove

I spent a couple of hours earlier this week configuring and setting up Microsoft Office Groove. Groove is a really cool and easy way of collaborating and sharing information with work colleagues (amongst other things).

One of the main reasons I use it is that it allows me to have up to date documents on all of the computers that I use. Prior to setting up Groove, I would often find myself e-mailing documents to myself! Crazy, when you think about it. Groove has allowed me to synchronise everything between my laptop and desktop machines without even thinking about it.

It is easy to create Groove workspaces. You can do it through the Groove UI, or what I found to be much quicker and easier is to select a folder, right click and use the "Start synchronizing" option on the Groove Folder Synchronization option.

There are various synchronisation tasks you can do, so if you want to share your workspace with a colleague, all you need to do is use the "Invite someone" option. If you want to sync with additional computers you have, you have the option for that too.

To invite someone, it is really easy and of course, you can define the role you want for that person – Participant, Manager or Guest

If you are new to Groove, you can download a free trial version.

Microsoft Office Groove 2007 software allows groups of people to work together securely as if they're in the same location. Groove has everything your group needs to share files, manage projects, conduct meetings, and get work done.

Groove Home Page - Microsoft Office Online

http://office.microsoft.com/en-gb/groove/FX100487641033.aspx

Published Thursday, August 02, 2007 12:46 PM by jamesmwhelan

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# james whelan partner support tech lead Get in to the Groove | work from home @ Tuesday, June 16, 2009 9:00 AM

PingBack from http://workfromhomecareer.info/story.php?id=27708

james whelan partner support tech lead Get in to the Groove | work from home

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