If you are a Smartphone Developer Kit customer the phone number and URL for support has just changed.  You can reach the new support center on 425 202 1029 to get support for your SC1100 handset, and to arrange returns and repairs.  You can also visit the Smartphone Developer Kit online tutorial and configuration tool at http://spdevkit.wdsglobal.com

Let me know if you have any feedback on the support you receive moving forward