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8 Tips For Doing Ad Hoc Tech Support via Twitter

I do a lot of ad hoc technical support for Team Foundation Server via Twitter (follow me at @JasonBarile ).  As a Test Manager, I love interacting with customers directly, and I often find that Twitter is a great source for finding issues people
Posted by JasonBa | 1 Comments

Mining Work Items for Opportunities to Improve Your Engineering Process

One of the things I spend a lot of time doing as a test manager is mining for interesting data in our work item tracking system (TFS of course).  For example, this morning, I went through a query of bugs that had been resolved as “won’t fix” but

In testing, you have to cross jurisdictions

The other day on the way to work, I was almost side-swiped by a big rig weaving all over I-40.  The truck’s erratic driving continued, and after I watched a few more cars quickly veer out of its way, I decided to call 911 to report the truck. 
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Twitter Poll Results – How Testers Define Their Jobs

It’s a bit late, but I’m finally posting the results of my recent Twitter poll .  This was definitely an experiment.  I only received 4 responses for this poll, but it’s a start.  For future polls, I’ll allow blog comments as well. The
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Twitter poll for testers: How do you define your job?

I'm curious to know what testers think their job descriptions are. Please send me your replies via Twitter to @jasonbarile. In the spirit of brevity, this keeps your answers to <= 140 characters :) I'll take descriptions until this noon EDT (GMT -05:00)
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What I Look for in Test Plans

I've been reviewing a lot of test plans recently.  As I review them, I've compiled this list of things I look for in a well written test plan document.  Here's a brain dump of things I check for, in no particular order, of course, and it is
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LogiGear blogging classic software testing advice

LogiGear is in the middle of a 13 part series covering classic software testing advice from Cem Kaner's book, "Testing Computer Software". I recommend this book to all new testers on my teams at Microsoft. If you're considering a career in software testing
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Are you prepared?

http://www.microsoftreality.com/raleigh/

QA Team Values for Team Foundation Server

My QA manager colleague and I have been working on our QA metrics process for the Team Foundation Server test organization.  This has been a fascinating process, and I wanted to give out a little insight into how we're thinking about the problem.
Posted by JasonBa | 5 Comments

Looking for a few good testers...

Microsoft in Raleigh is still going strong!  We're always on the lookout for great testers who want to work on Visual Studio Team Foundation Server.  Our team currently has openings for Software Design Engineers in Test, Software Design Engineers,

Learning about product and team metrics

Metrics are a double-edged sword. On one hand, you can't improve what you don't measure. On the other hand, if your metrics program is implemented poorly, you can end up with all sorts of problems ranging from fooling yourself into thinking everything's
Posted by JasonBa | 0 Comments

Eating more dogfood...

Our QA team has recently committed to converting all of our automated tests to VSTT -style tests. You might be shocked to learn they're not already all implemented with VSTT, but please remember that we were all building our pieces of Team System at the

An Inside Look at the TFS Product Team's Quality Process

Brian Harry has been blogging over the past few days about the Team Foundation Server team's product quality process. So far, he's covered build quality , automated testing , and performance testing . This is a rare and highly detailed look at some internal

You get what you measure - and bring your boots.

Elisabeth Hendrickson recently posted a roll-up of several interesting articles about software quality metrics. Well worth the read if you're managing a team and are looking for ways to track progress. I've been thinking a lot about metrics lately. I
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To automate or not to automate? That is the question!

The December issue of Software Test & Performance Magazine (which you can download for free) has a great article on determining which tests are suitable for automating and which aren't. The author, Bob Galen, presents several points to consider when
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