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Microsoft Announces Response Point - An Easy-To-Use Phone System for Small Businesses

Since its customary to announce yourself by describing who you are as the first blog, I thought I would launch my blog with my product launch.

?whatisresponsepoint? Aha. Thats the important question. Response Point is a revolutionary next generation Small Business Phone System that runs on IP Telephony and has Speech Recognition Capabilities. It is unique combination of software and hardware which will run on a standalone box. This box will then interact with IP phones on the network to give your business a cost-effective, easy-to-use and manage, and with the next generation Speech Recognition software all built in. You can get more information about it at Microsoft Press Release and the Response Point public portal.  

 ?whoami? I am an SDET working on Microsoft Response Point (Codename). I was previously part of the team that shipped the Vista Speech Recognition and System.Speech APIs as a part of Windows and .NET Framework 3.0. I have been at Microsoft for almost 4 years now. Previously, I graduated from University of Southern California (Go Trojans!) with a Masters degree in Computer Science.

?whatthisblogisabout? I primarily intend to use this blog to reveal the great software we are building at Response Point and specific features that I work on. Other than that, i will try to post musings and randomness of anything related to Speech, VOIP and just about anything else that comes to my mind. :-) Hopefully you will enjoy and do let me know if you have any feedback or any questions. Thanks for visiting.

Published Monday, March 19, 2007 7:06 PM by JDalal
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Comments

# Response Point - small business telephone system

Monday, March 19, 2007 4:08 PM by Rob's Response Point

This morning we announced a new telephone product we built for small businesses, called "Microsoft Response

# re: Microsoft Announces Response Point - An Easy-To-Use Phone System for Small Businesses

Tuesday, March 20, 2007 3:44 PM by MichaelGiagnocavo

Congratulations! I've been waiting for MS to get into PBX/VoIP for years. So where can we get more details? What's the user experience like? Do they just buy this, plug it in, browse online for VoIP carriers, order numbers and away they go?

What's the story for wanna-be partners? Is there extensibility? What about partners providing site redundancy (say, a company's DSL goes down, they could still get their numbers forwarded, etc.)?

# re: Microsoft Announces Response Point - An Easy-To-Use Phone System for Small Businesses

Tuesday, March 20, 2007 4:11 PM by JDalal

Thanks for your interest. You can find the announcements and details at http://www.microsoft.com/responsepoint. From the very beginning our goals have been to drive the the TCO and make this product easy to use and easy to manage. I would say you will surely be impressed on the User Experience this PBX has to offer. What is really cool is that you dont have to remember the 100s of buttons and combinations to configure and use your phone system. Its either thru your voice (using world class Microsoft Speech Recognition System) or thru a client software running on your PC.

We at Response Point always look forward to parter engagement. But our product team has guidelines and requirements for someone to be a partner. If you can give me details about your specific requirement, I will be glad to forward it along.

Response Point is very unique in its implementation. It runs on VOIP (SIP) protocol within the LAN of your office and is connected to outside world thru the PSTN lines providing the robustness of copper. Hence, RP is reslient to DSL/Cable line issues with respect to callforwarding and receiving. However, that being said, we do offer a low-cost option for Small Biz to make cheap long-distance and international calls thru various partners that goes over the internet and would be affected by DSL/Cable issues.

I would encourage you to register and attend online to webcast of our General Manager, Xuedong Huang, at http://www.sbsummit.com/ (Day 4 - 1pm).

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