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Courseware Quality - the MCT's
31 July 08 01:43 PM | JeffHora | 3 Comments   

First, thanks for the feedback and keep it coming! Next I’d like to clarify something I said in my last post. I wrote that Training businesses look to Microsoft Learning to provide them with solid value propositions for Official Microsoft Learning Read More...

Filed under: Learning, Community, Satisfaction

Courseware Satisfaction and the Training Business
24 July 08 01:47 PM | JeffHora | 1 Comments   

In my post last week I laid out the framework for a discussion around satisfaction with Microsoft Learning Instructor-Led Training (ILT) courseware. Several have certainly taken a look at this “entry” post, but no one has yet commented, so Read More...

Filed under: Learning, Satisfaction

Courseware Satisfaction
15 July 08 02:20 PM | JeffHora | 3 Comments   

I am kicking off a discussion about what comprises satisfaction with Microsoft Learning courseware. This is an obvious topic of interest, if only because Microsoft is concerned about the quality of all of its products. Courseware is no different. I think Read More...

Filed under: Learning, Satisfaction