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Posts addressing usability issues, including how we are working to validate the new user interface in Microsoft Office 2007.
Giving You Fitts
One of the most well-understood and salient principles underlying the ergonomics of graphical user interface design is Fitts' Law . Named for Paul Fitts, a psychologist at Ohio State University, Fitts' Law is a mathematical model of fine motor control Read More...
Where do the Smiles go?
Over the last month, you've sent us thousands and thousands of comments about Office 2007 Beta 2 using the Send a Smile tool . For taking the time to install our beta and writing down your thoughts (positive and negative) I am very grateful. A few bloggers Read More...
Usability: Art and Science
Yesterday morning we were sitting in the office of one of our usability researchers watching some DVCAM tapes from tests conducted a few weeks ago. We had a discussion that got me thinking about a set of tests we ran several years ago to determine the Read More...
Usability Stockholm Syndrome
One of the many ways we test designs with real people is through usability testing. Although in Office 2007 we've greatly expanded the range, scope, and types of testing we've done to include everything from remote testing to extremely early deployments Read More...
Prototyping With PowerPoint
A couple of weeks ago when I talked about The Feature Bob Invented , I mentioned that we use PowerPoint as an easy way to prototype UI, especially in the early stages of design. A number of people have asked me for more details, and so today I thought Read More...
Measuring Results
A couple of us on the UI team were having a conversation about the comments to yesterday's post . Someone pointed out that it appears we've discovered a community on the internet of people just as obsessed about UI as we are around here. :) I wanted to Read More...
The Feature Bob Invented
It was a cold winter afternoon early in 2004, and we were in the midst of doing some of the first usability tests with a working, clickable prototype of the Ribbon. (Prior to that, most of our prototypes had been paper-based .) This particular prototype Read More...
Quality Is Usability
We have a number of ongoing, long-term projects designed to help us test the overall usability and learning curve of the new Office 12 user interface. One of the most important tasks has been a full deployment of Office 12 Beta 1 within a local company. Read More...
Paper Prototypes
Often people ask us "how did you come up with the ideas for the Office 12 user interface?" That's a big question. And the answer isn't simple. What is easier to describe is the process by which we work to validate the design choices that we Read More...
Fast At Any Speed
One of the major engineering feats associated with shipping Office is making sure it runs fast enough. This effort, which we classify under the broad heading of "performance" includes responsiveness (how quickly a button responds when you click it), throughput Read More...
1000 Card Pick-Up
Today, we got back a pile of data from a recent card sort exercise. We brought in 17 Word users and 9 Excel users and gave them a huge stack of virtual "cards" containing the name of a command and a short description of what the command does. They were Read More...
Accessibility Begets Usability
I saw the following post as a comment below a news article on Office 12: "with its fancy skin, it appears Office has abandoned low-vision users forever." Nothing could be further from the truth. We have accessibility experts within every team in Office, Read More...
Usability Redux
Answering some of the questions asked about our recent usability efforts ... Q: Can you tell us how many usability engineers are involved in all those activities? A: Yes. Q: How do you like the eye-tracking stuff? A: It's certainly interesting, and no Read More...
More Than Just the Two-Way Mirror
I've revealed in the past how many of the Office 12 UI decisions we make are influenced by what we learn in collaboration with our usability and research team. Personally, I find usability tests scary. You have an idea, discuss it with others, work it Read More...
Be Willing To Be Wrong
Early in our work designing Ribbon content, we had little data to go on in terms of how different content layouts within the Ribbon would affect the usability of the features being laid out. Being a new control, there wasn't any direct information we Read More...
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