Wednesday, October 03, 2007 1:09 PM
Jim Glass
First Preview of CRM 4 by Stunware.com
Michael introduces the world to Microsoft Dynamics 4.0 aka Titan in his A first preview of Microsoft Dynamics CRM "Titan".
There you can read a lot more about the three major improvements in this new release:
- Multi-Tenancy: A CRM server now can host multiple organizations. This is extremely important for service providers, as they had to run a server for each CRM organization so far. Microsoft itself is going to provide a hosted CRM solution with CRM Live, but many partners will pop up in the near future offering the same to you. It is a good alternative to an on-premise installation when you're a small company or your employees are spread around the world and you want to easily connect them without building your own infrastructure with 24/7 support.
- Multi-Language: You can now install MUI packs on your CRM server and clients to support additional languages. Being limited to a single language in the past, a user now can select from a list of available languages and pick his favorite one. The installation of a MUI package is a no-brainer and additional languages are set up in about 5 minutes.
- Multi-Currency: All currency fields now store the value in the system's base currency and optionally a foreign currency including the exchange rate. Exchange rates have to be configured at the server. There's no historical list of exchange rates kept, so I'm pretty sure to see add-ons soon. Anyway it's a big improvement compared to 3.0, where we have been limited to a single currency.
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About Jim Glass
As the Microsoft Dynamics CRM UX site manager, I am a passionate advocate for our customers, especially in the areas of CRM, Microsoft Dynamics, small business, and business web sites.
After twenty years in the U.S. Army Engineer Corps, I started at Microsoft as a contractor on the newly formed NT DDK team in 92. I then moved to the Trolls, a production team for the Windows SDK and DDK teams. I lead the WBEM team which became the WMI SDK team. My last seven years has been spent as the Visual Studio SDK doc. manager.
In my spare time I can be found tutoring my grandkids, playing the saxophone (soprano, alto, tenor, and baritone), playing summer-league basketball, and moderating the Sax On The Web forum.
