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February 2008 - Posts

The CRM Dilemma - A Blog

Someone passed me a link to Arne Huse's blog The CRM Dilemma and I must admit, I can't stop reading. Here is an excerpt to whet your appetite. "Let me caution that if you have not yet implemented CRM at your company, you should probably not continue reading Read More...
Posted Friday, February 29, 2008 10:18 AM by Jim Glass | 2 Comments
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CRM 4.0 Performance, Benchmarking, and toolkits

The Microsoft Dynamics TM CRM 4.0 Performance Toolkit was created by the Microsoft CRM product team to formalize testing of Microsoft CRM 4.0. The performance toolkit can be used by the Microsoft CRM partners and customers to collect data to support their Read More...
Posted Friday, February 29, 2008 9:45 AM by Jim Glass | 2 Comments

Bill Gates links up with LinkedIn

KOMOTV.com reports that Bill Gates now has a LinkedIn profile. Some of you know how much I luv LinkedIn.com . Heck, I even have some LinkedIn flash on the right side of this blog which will take you to my public profile. Through this networking portal Read More...
Posted Thursday, February 28, 2008 1:36 PM by Jim Glass | 1 Comments

5 Reasons to Quit Complaining

Sometimes I'm wont to complain. Walking the halls I've some complaining this week that makes my complaints seem trivial. But there a lot to complain about; taxes, work, family, friends, ... Well, you get the idea. One of my friends once told me that there Read More...
Posted Wednesday, February 27, 2008 10:07 AM by Jim Glass | 3 Comments
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Oodles of CRM Add-ons

I found this site very interesting: Pimp My CRM with over 126 add-ons to peruse. I can't vouch for their apps, but at the very least they could be a starting point for your solution. Can I say how much I dislike the overuse of Pimp? That will never be Read More...
Posted Tuesday, February 26, 2008 9:51 AM by Jim Glass | 1 Comments

Attend a Microsoft Dynamics CRM 4.0 Launch Event

Microsoft Dynamics CRM will help you spend more time focusing on results and less time worrying about the technology you use to manage customer relationships. At this exclusive launch event, you will: Learn from industry experts about the latest trends Read More...
Posted Friday, February 22, 2008 12:56 PM by Jim Glass | 6 Comments
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Webinar: Microsoft Dynamics CRM 4.0 for Administrators

From our friends at Sonoma Partners : You might have learned about some of the key enhancements in Microsoft Dynamics CRM 4.0, but are still unsure how to upgrade to the new version. Join Mike Snyder of Sonoma Partners for a webinar specifically for CRM Read More...
Posted Wednesday, February 20, 2008 9:37 AM by Jim Glass | 1 Comments
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Downloads for Microsoft Dynamics CRM 4.0

A coworker and friend of mine, Cynthia Slotta reports: Once a partner has installed 4.0, they can go to the Resource Center and get access to lots of information. For instance, from the right sidebar area, under Downloads , click Get the latest downloads Read More...
Posted Tuesday, February 19, 2008 9:38 AM by Jim Glass | 1 Comments
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Acronyms Defined

From Anne Stanton's blog Tidbits on Microsoft Dynamics CRM : "What are all those acronyms? For those who actually wonder. CRM : Customer Relationship Management - similar and competitive products include SAP, Siebel, Maximizer, ACT!, Goldmine, Onyx, ContactEase, Read More...
Posted Monday, February 18, 2008 8:55 AM by Jim Glass | 3 Comments
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Now in Microsoft Outlook - FedEx

From the way cool department, every once in a while you see something that makes you think, "Wow, they really get it." The Beyond | IT blog highlighted a portion of the BillG Keynote at the Office Developer's Conference last week. It was an integrated Read More...
Posted Friday, February 15, 2008 1:24 PM by Jim Glass | 3 Comments
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So I'm a Pizza Lover...

Some would say Domino's isn't really pizza. It is a a plain Jane pizza for those of us who don't have especially sophisticated tastes. But this new BFD (big freakin' deal in polite parlance) is a very nice way to order pizza. It's just that easy. Note, Read More...
Posted Wednesday, February 13, 2008 8:30 AM by Jim Glass | 1 Comments
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CRM Virtual PC for Demos

One of my favorite bloggers is Ben Vollmer who blogs at the brain-numbingly titled 'East Region Microsoft CRM' . (Smile when you say that!) This tech-heavy blog is a must read for partners and ISVs out there. If my saying that doesn't convince, maybe Read More...
Posted Tuesday, February 12, 2008 8:26 AM by Jim Glass | 1 Comments
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New CRM Blogger out there

I wanted to take a moment to welcome Imran who posts at a blog called Microsoft CRM . Additionally he helped over a hundred people last month in the CRM Newsgroups who had questions ranging from usability to programmability and implementation. Located Read More...
Posted Monday, February 11, 2008 2:13 PM by Jim Glass | 1 Comments
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CRM SDK Has been updated with lot's of goodies

Check out this month’s update of the Microsoft Dynamics CRM SDK – version 4.0.2 ! New or updated topics in the help file (CHM): ISV Extensibility Best Practices - New information about where to deploy custom code. Recurrence Pattern in Asynchronous Job Read More...
Posted Friday, February 08, 2008 9:36 AM by Jim Glass | 4 Comments
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Menno Moves his Blog

I've been giving Menno a ration of grief about moving his blog from the MSDN blog world (and thus toolset) to a domain he owns. He also links from his new site to his business profile on LinkedIn and (I felt) that needed to be updated too. ;o) His advice Read More...
Posted Thursday, February 07, 2008 9:10 AM by Jim Glass | 1 Comments
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Microsoft Gets Gartner's Business Intelligence Top Ranking

InfoWeek posted this new article today, " Microsoft Gets Gartner's Business Intelligence Top Ranking ". "Gartner's "magic quadrants" are typically annual market evaluations that place software vendors in one of four quadrants within a square: niche players, Read More...
Posted Wednesday, February 06, 2008 7:50 AM by Jim Glass | 2 Comments
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CRM 4.0 Virtual Machine is now available!

Microsoft Dynamics CRM 4.0 Virtual Machine is used by a heck of a lot of people in our line of business. This demo is a one computer setup with Microsoft Dynamics CRM 4.0 and associated Microsoft Dynamics CRM clients for Microsoft Office Outlook and Microsoft Read More...
Posted Tuesday, February 05, 2008 2:50 PM by Jim Glass | 2 Comments
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DAvid Yack talks Microsoft CRM

My friend Microsoft Regional Director David Yack (blog: The Region ) released a presentation where he speaks at Dot Net Rocks! about Microsoft Dynamics CRM. You can download this presentation at Microsoft Downloads . David Yack is the CTO of Colorado Read More...
Posted Tuesday, February 05, 2008 1:23 PM by Jim Glass | 1 Comments
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MSDN Code Gallery II

I am slowly moving CRM samples from the old site to the new MSDN Code Gallery. I now have a page called Microsoft CRM Dynamics CRM 4.0 Samples . So far I'm luving this site. There was a problem with the UI that I worked with the MSDN Code Gallery team Read More...
Posted Monday, February 04, 2008 3:24 PM by Jim Glass | 1 Comments
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