Wednesday, November 04, 2009 9:12 AM
Jim Glass
Microsoft Dynamics CRM – Quick Vids
I’m luving these short Getting Started videos that ramp a new user up very quickly. These videos are designed to help you get started, learn how to configure Microsoft Dynamics CRM Online, and understand how features like reporting and workflow can make your staff more efficient. Click on the one below to see what I mean.
Score!
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About Jim Glass
As the Microsoft Dynamics CRM UX site manager, I am a passionate advocate for our customers, especially in the areas of CRM, Microsoft Dynamics, small business, and business web sites.
After twenty years in the U.S. Army Engineer Corps, I started at Microsoft as a contractor on the newly formed NT DDK team in 92. I then moved to the Trolls, a production team for the Windows SDK and DDK teams. I lead the WBEM team which became the WMI SDK team. My last seven years has been spent as the Visual Studio SDK doc. manager.
In my spare time I can be found tutoring my grandkids, playing the saxophone (soprano, alto, tenor, and baritone), playing summer-league basketball, and moderating the Sax On The Web forum.
