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David Yack: Silverlight 3 Jumpstart Book Released

Our Regional Director and .NET MVP David Yack has written another book. He sez: I’m pleased to announce that our latest book Silverlight 3 Jumpstart has been released and now available for purchase.  Silverlight 3 Jumpstart is perfect for .NET Developers Read More...
Posted Thursday, August 27, 2009 9:40 AM by Jim Glass | 0 Comments

Where's the Sample CRM Code?

Mike calls this out on his Sonoma Partners CRM Blog : We received a few requests about how someone can download the oodles and oodles of sample code from our Programming Microsoft Dynamics CRM 4.0 book. Unlike our Working with.. book, the Progamming book Read More...
Posted Tuesday, December 16, 2008 10:08 AM by Jim Glass | 1 Comments
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Creating a Customized Experience with Microsoft Dynamics CRM

I was conducting a LiveMeeting session with the folks from the CRM User Group at http://www.crmug.com and was surprised that one of the participants didn't know what kinds of customizations could be done with our product. Your three big resources for Read More...
Posted Thursday, November 13, 2008 2:25 PM by Jim Glass | 1 Comments

David Yack: XRM as a Rapid Dev Platform

I'm reading David Yack's book, CRM as a Rapid Development Platform . As David sez, "This book is not a "user" book, it's a developer book. I might even go as far as saying a power admin that wants to understand more about what's going on would benefit Read More...
Posted Monday, November 03, 2008 9:41 AM by Jim Glass | 1 Comments
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New Book Alert: Microsoft Dynamics CRM 4.0 Step by Step

Did I mention that Mike Snyder has a new book out this month? He and I share breakfast at the Village Square Cafe in Redmond last week and we talked about some of his projects including this book and a developer guide that's coming out in November. Here's Read More...
Posted Friday, October 10, 2008 8:31 AM by Jim Glass | 1 Comments

Microsoft Dynamics CRm Documentation

This happy list contains links to the Microsoft Dynamics CRM 4.0 product documentation, books, and training resources. Product Documentation · Microsoft Dynamics CRM 4.0 Implementation Guide http://www.microsoft.com/downloads/details.aspx?familyid=1CEB5E01-DE9F-48C0-8CE2-51633EBF4714&displaylang=en Read More...
Posted Thursday, September 04, 2008 6:30 AM by Jim Glass | 1 Comments

Some New Content Solutions for Microsoft Dynamics CRM 4.0

Every once in a while I come across some interesting reads that is kind of off the beaten path. I found these recent reads worth the time and effort for serious implementers who want their CRM solution to be record setting, efficient, and long lasting. Read More...
Posted Wednesday, June 18, 2008 8:35 AM by Jim Glass | 1 Comments

Syllabus: Growing Your Community

When it comes to growing a community, there are a number of old-school references like Cluetrain and Robert Scoble's 'Naked Conversations'. But I'm happy to mention some fresh, new books for your consideration: Jenny Preece’s “ Online Communities: Designing Read More...
Posted Friday, May 30, 2008 10:08 AM by Jim Glass | 1 Comments

Sonoma Announces Book availability and Hotfixes

Sonoma Partners have announced that their new book 'Working with Dynamics CRM 4.0' will be available on Amazon.com March 10th! For those of you going to Convergence 2008 in Orlando next week there will be free copies at a number of locations. I loved Read More...
Posted Thursday, March 06, 2008 8:41 AM by Jim Glass | 1 Comments
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Microsoft Dynamics CRM 4.0 Unleased

John Straumann tells me he's just finished a technical edit of the Microsoft Dynamics CRM 4.0 Unleashed book by Marc Wolenik, Damian Sinay and published by Sams. Damian also wrote the book ' Web Services with C# '. You can preorder a copy from Amazon.com. Read More...
Posted Tuesday, January 15, 2008 11:29 AM by Jim Glass | 1 Comments
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Amazon's Kindle, just in time for the Holidays.

I bought an electronic book a while back, okay over ten years ago, but there were not enough titles and certainly not the titles I was reading which was mostly books from the best seller's list. Walt Mossberg , one of my fav high-tech columnists writes Read More...
Posted Friday, November 30, 2007 9:37 AM by Jim Glass | 1 Comments
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Getting the design right and the right design - Bill Buxton

Here is just some of the latest research into how create stellar user experiences: Bill Buxton’s book “ Sketching User Experiences ” details how extraordinary design can be achieved, including detailed analysis of very successful products like the iPod Read More...
Posted Tuesday, November 13, 2007 10:56 AM by Jim Glass | 1 Comments
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CRM Bookshelf

Planning CRM implementation is the most important part of a good CRM program. Here are some recommended books in that space, besides the ones already listed in my blog sidebar: CRM at the Speed of Light by Paul Greenberg A Practical Guide to CRM by Janice Read More...
Posted Wednesday, October 17, 2007 8:45 AM by Jim Glass | 1 Comments

Titan Book at Amazon

Our friends at Sonoma Partners announces the pre-order of the Book ' Microsoft Dynamics CRM 4.0 '. They warn the book description was copied from the CRM 3.0 book so they say not to put much stock in this description. But they promise to get the description Read More...
Posted Sunday, September 16, 2007 12:41 PM by Jim Glass | 1 Comments
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Richard Wiseman: The Powers of observation

Yesterday I got the chance to hear Richard Wiseman, the chair of the Public Understanding of Psychology at the University of Hertfordshire and the author of Quirkology, the Curious Science of Everyday Lives . I was so enthralled with the presentation Read More...
Posted Wednesday, September 12, 2007 9:55 AM by Jim Glass | 1 Comments
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