A CRM Riff

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Nov CRMUG Pacific Northwest Regional Chapter Meet

The next meeting of the CRMUG Pacific Northwest Regional Chapter features two intriguing user case studies: Rosalee Alan from PAML will discuss how her company leveraged workflow to improve customer service and Robert Hanlon with the Portland Trail Read More...

Posted Tuesday, October 27, 2009 9:07 AM by Jim Glass | 0 Comments

Filed under: Community, Collaboration, Announcement, CRMUG

Twitter: MSDynamicsCRM

We've started up a Twitter account that you can visit at MSDynamicsCRM . We post Microsoft Dynamics CRM publications, blogs, articles and the like. Let us know what you think. I will report more on this project as we start to gain some insights and recommendations Read More...

Posted Thursday, January 29, 2009 10:35 AM by Jim Glass | 1 Comments

Filed under: Community, Collaboration, MVP, Twitter

LinkedIn's New Search Platform

I noticed that LinkedIn has released their new search platform. From LinkedIn's Esteban Kozak's blog we read: I am writing today to announce the full release of LinkedIn’s new search platform to over 31 million LinkedIn users. The new search platform Read More...

Posted Thursday, December 04, 2008 9:30 AM by Jim Glass | 0 Comments

Filed under: Community, Collaboration, Search Engines, LinkedIn

I'm a PC - I Play Sax.

Can you find the picture I posted here ? I luv this campaign. :o) Read More...

Posted Tuesday, September 23, 2008 8:45 AM by Jim Glass | 1 Comments

Filed under: Microsoft, Community, Collaboration

Building Teams, relationships, and Events

I really enjoyed this Labor Day weekend. There was lots of family visiting, events scheduled, and quality time with the people I like to be around. One of the events this weekend was the Dissonance, a jazz xTet gig at Ballard Locks. And it got me to thinking Read More...

Posted Tuesday, September 02, 2008 8:51 AM by Jim Glass | 1 Comments

Filed under: Community, Collaboration, Jazz

Microsoft Dynamics CRM WEb Venues - Top 15?

This is my team's draft. Would you highlight any other venues? Whether you’re interested in an online or on-premises solution, Microsoft Dynamics CRM has you covered. Check out just a few of the content and community areas available to help you create Read More...

Posted Thursday, June 19, 2008 11:06 AM by Jim Glass | 1 Comments

Filed under: Collaboration, The docs man!, Publications, Web sites

Bill Gates links up with LinkedIn

KOMOTV.com reports that Bill Gates now has a LinkedIn profile. Some of you know how much I luv LinkedIn.com . Heck, I even have some LinkedIn flash on the right side of this blog which will take you to my public profile. Through this networking portal Read More...

Posted Thursday, February 28, 2008 1:36 PM by Jim Glass | 1 Comments

Filed under: Community, Collaboration, LinkedIn

Oodles of CRM Add-ons

I found this site very interesting: Pimp My CRM with over 126 add-ons to peruse. I can't vouch for their apps, but at the very least they could be a starting point for your solution. Can I say how much I dislike the overuse of Pimp? That will never be Read More...

Posted Tuesday, February 26, 2008 9:51 AM by Jim Glass | 1 Comments

Filed under: Collaboration, Extensibility, customization

Microsoft Office Dev Conference 2008

ODC 2008 is the premier event for Microsoft Office and SharePoint developers, bringing together architects, developers, industry technical experts, Microsoft insiders, and key partners to redefine what it means to build on the Office system. It's in San Read More...

Posted Monday, December 24, 2007 8:38 AM by Jim Glass | 1 Comments

Filed under: Community, Collaboration, conference, Office

Channel 9: CRM 4 (Titan) Overview

Is it possible that someone in the CRM world hasn't seen this on Channel 9 Forums ? This is a nice phat, info-filled demo. Kudo's to Phil Richardson . Read More...

Posted Friday, November 16, 2007 11:26 AM by Jim Glass | 1 Comments

Filed under: Collaboration, CRM 4.0

Windows Live SkyDrive updated

Windows Live SkyDrive has just been updated with some new features, and with more storage. You can never have too much storage, right? Here are the highlights of these updates. 1 GB of storage – Everyone now gets 1 GB of space. RSS feeds – You can subscribe Read More...

Posted Friday, October 12, 2007 9:14 AM by Jim Glass | 1 Comments

Filed under: Microsoft, Collaboration, Security, Social Software

Why I use LinkedIn.com

A friend of mine and coworker Philip Richardson blogged about reaching the Century mark on LinkedIn.com . I started using LinkedIn shortly after joining the CRM team last year. Here are my take aways. 1. Why didn't I do this sooner. There are so many Read More...

Posted Tuesday, July 03, 2007 9:02 AM by Jim Glass | 1 Comments

Filed under: Community, Collaboration, Web Technology

The Google and Microsoft weekly highlights

Dare Obasanjo tries to bring some sanity into the leaked e-mail quoting the newly-hired Microsoftie about his experiences at Google. And that new employee has written this about the situation: "Today my words got splashed all around the Internet. It’s Read More...

Posted Monday, July 02, 2007 9:30 AM by Jim Glass | 1 Comments

Filed under: Microsoft, Collaboration

Answering your documentation And Product questions

While reading through the hundreds of answers this team has provided to those you using the 'provide documentation feedback' I was struck by how many of the questions are coming from places other than the United States! The link is at the bottom of every Read More...

Posted Thursday, June 21, 2007 1:48 PM by Jim Glass | 1 Comments

Filed under: Microsoft, Community, Collaboration, The docs man!

Make a suggestion/search for Solutions/Update your help

There is a specific page on Microsoft.com where you can request features for consideration in a future release of Microsoft Dynamics CRM. Please go to the following page and either add to or vote for this suggestion to be sure our product planning team Read More...

Posted Wednesday, June 20, 2007 7:57 AM by Jim Glass | 1 Comments