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An Introduction to XRM for a .Net Developer

A friend of mine and CRM MVP Shan McArthur from ADXSTUDIO, Inc. wrote this very smart piece that I’d recommend to any developer considering creating a Microsoft Dynamics custom solution. “Most developers are familiar with various Microsoft technologies Read More...
Posted Friday, November 20, 2009 12:06 PM by Jim Glass | 0 Comments

Microsoft Dynamics CRM Videos

People favor learning techniques that speak to them. Some people want to have a book in hand. Others will only read online. And then there are those who prefer videos. For the learners who are in the latter category here is a collection of videos designed Read More...
Posted Monday, October 26, 2009 9:03 AM by Jim Glass | 0 Comments

Microsoft Dynamics CRM and xRM

CRM is an acronym that stands for Customer Relationship Management. CRM is all about interactions with your customers in both the sales and/or service related fields. Microsoft Dynamics CRM is a software platform that at the very least allows your company Read More...
Posted Monday, August 10, 2009 9:36 AM by Jim Glass | 0 Comments

Microsoft Dynamics CRM – Top Sites and Downloads

Whether you’re interested in an online or on-premise solution, Microsoft Dynamics CRM has you covered. Check out just a few of the content and community areas available to help you create the perfect experience for your business. Microsoft Dynamics CRM Read More...
Posted Wednesday, July 15, 2009 8:09 AM by Jim Glass | 0 Comments

Hot! Microsoft Dynamics CRM 4.0 Implementation Guide version 4.4.0 now available on TechNet

The entire Microsoft Dynamics CRM 4.0 Implementation Guide, all 477 topics, are now published on TechNet. This represents a huge step in IT Pro content discoverability and ease of use for our customers and partners. http://technet.microsoft.com/en-us/library/dd979443.aspx Read More...
Posted Wednesday, June 24, 2009 10:09 AM by Jim Glass | 0 Comments

Microsoft offers to just 'Fix it'

This really sounds good to me as I’m usually the one my family and friends call to fix various problems they have as they navigate the world of too many apps and new hardware to add to their computers. Over the past six weeks, Microsoft has quietly added Read More...
Posted Tuesday, March 31, 2009 1:39 PM by Jim Glass | 1 Comments
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To archive or not

Microsoft advises against using archiving as a solution for performance issues related to Microsoft Dynamics CRM. Archiving is the process of selecting and copying records for storage away from your primary production database. In addition, the archived Read More...
Posted Tuesday, March 10, 2009 10:23 AM by Jim Glass | 1 Comments

The Mother Lode of Microsoft Dynamics CRM 4.0 Videos

I've been reviewing a group of Microsoft Dynamics CRM 4.0 Videos located here . They cover using Microsoft Dynamics CRM Online to focus your messaging, design campaigns, and automate marketing processes. Starting from 'Getting Started' they move to videos Read More...
Posted Monday, December 22, 2008 10:18 AM by Jim Glass | 1 Comments

Creating a Customized Experience with Microsoft Dynamics CRM

I was conducting a LiveMeeting session with the folks from the CRM User Group at http://www.crmug.com and was surprised that one of the participants didn't know what kinds of customizations could be done with our product. Your three big resources for Read More...
Posted Thursday, November 13, 2008 2:25 PM by Jim Glass | 1 Comments

New Book Alert: Microsoft Dynamics CRM 4.0 Step by Step

Did I mention that Mike Snyder has a new book out this month? He and I share breakfast at the Village Square Cafe in Redmond last week and we talked about some of his projects including this book and a developer guide that's coming out in November. Here's Read More...
Posted Friday, October 10, 2008 8:31 AM by Jim Glass | 1 Comments

Microsoft Dynamics CRM REsource Center

The Microsoft Dynamics CRM Resource Center continues to provide high-quality, fun to read, and timely information. Here are some of our readers favorites. For CRM 4.0 users: Available downloads for Microsoft Dynamics CRM Install Microsoft Dynamics CRM Read More...
Posted Monday, September 22, 2008 8:25 AM by Jim Glass | 2 Comments

Microsoft Dynamics CRm Documentation

This happy list contains links to the Microsoft Dynamics CRM 4.0 product documentation, books, and training resources. Product Documentation · Microsoft Dynamics CRM 4.0 Implementation Guide http://www.microsoft.com/downloads/details.aspx?familyid=1CEB5E01-DE9F-48C0-8CE2-51633EBF4714&displaylang=en Read More...
Posted Thursday, September 04, 2008 6:30 AM by Jim Glass | 1 Comments
 
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