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A friend of mine and CRM MVP Shan McArthur from ADXSTUDIO, Inc. wrote this very smart piece that I’d recommend to any developer considering creating a Microsoft Dynamics custom solution. “Most developers are familiar with various Microsoft technologies Read More...
People favor learning techniques that speak to them. Some people want to have a book in hand. Others will only read online. And then there are those who prefer videos. For the learners who are in the latter category here is a collection of videos designed Read More...
CRM is an acronym that stands for Customer Relationship Management. CRM is all about interactions with your customers in both the sales and/or service related fields. Microsoft Dynamics CRM is a software platform that at the very least allows your company Read More...
Whether you’re interested in an online or on-premise solution, Microsoft Dynamics CRM has you covered. Check out just a few of the content and community areas available to help you create the perfect experience for your business. Microsoft Dynamics CRM Read More...
The entire Microsoft Dynamics CRM 4.0 Implementation Guide, all 477 topics, are now published on TechNet. This represents a huge step in IT Pro content discoverability and ease of use for our customers and partners. http://technet.microsoft.com/en-us/library/dd979443.aspx Read More...
This really sounds good to me as I’m usually the one my family and friends call to fix various problems they have as they navigate the world of too many apps and new hardware to add to their computers. Over the past six weeks, Microsoft has quietly added Read More...
Microsoft advises against using archiving as a solution for performance issues related to Microsoft Dynamics CRM. Archiving is the process of selecting and copying records for storage away from your primary production database. In addition, the archived Read More...
I've been reviewing a group of Microsoft Dynamics CRM 4.0 Videos located here . They cover using Microsoft Dynamics CRM Online to focus your messaging, design campaigns, and automate marketing processes. Starting from 'Getting Started' they move to videos Read More...
I was conducting a LiveMeeting session with the folks from the CRM User Group at http://www.crmug.com and was surprised that one of the participants didn't know what kinds of customizations could be done with our product. Your three big resources for Read More...
Did I mention that Mike Snyder has a new book out this month? He and I share breakfast at the Village Square Cafe in Redmond last week and we talked about some of his projects including this book and a developer guide that's coming out in November. Here's Read More...
The Microsoft Dynamics CRM Resource Center continues to provide high-quality, fun to read, and timely information. Here are some of our readers favorites. For CRM 4.0 users: Available downloads for Microsoft Dynamics CRM Install Microsoft Dynamics CRM Read More...
This happy list contains links to the Microsoft Dynamics CRM 4.0 product documentation, books, and training resources. Product Documentation · Microsoft Dynamics CRM 4.0 Implementation Guide http://www.microsoft.com/downloads/details.aspx?familyid=1CEB5E01-DE9F-48C0-8CE2-51633EBF4714&displaylang=en Read More...
 
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