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ZDNet: Two Examples of Social Failure

Taken from ZDnet’s “ Social CRM: Shifting power and rapid burn ” by Michael Krigsman of Asuret, Inc. Since consumer-oriented influence groups can rapidly go viral for, or against, any organization or government, extreme reputation failure sometimes occurs Read More...
Posted Thursday, September 10, 2009 9:52 AM by Jim Glass | 0 Comments

My Customers Don’t Use Twitter, Why Should I? @Pistachio Explains

From Hubspot on 17 August: Last week, Laura " @Pistachio " Fitton presented a fantastic webinar for Inbound Marketing University about the business benefits of Twitter . (Laura is a famous Twitter Queen, founder of the first Twitter for Business Read More...
Posted Friday, August 21, 2009 7:56 AM by Jim Glass | 0 Comments

Microsoft Dynamics CRM on Twitter

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Posted Wednesday, August 12, 2009 9:46 AM by Jim Glass | 0 Comments
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Bing Tweets Anyone?

I’m playing with a web service that combines a bing search with twitter comments on the same search string. Within minutes, I’m caught up and can copy down anything that I want to pursue that week. Good stuff. Read More...
Posted Thursday, July 30, 2009 8:14 AM by Jim Glass | 0 Comments

Twitter Ruminations

My team and I have been mulling over our experiences with Twitter . Some of us have individual (JaAG) as well as the team account (MSDynamicsCRM). And we have been pinging merrily away looking for some silver lining to the work necessary to feed and maintain Read More...
Posted Tuesday, April 07, 2009 10:23 AM by Jim Glass | 2 Comments

Twitter: MSDynamicsCRM

We've started up a Twitter account that you can visit at MSDynamicsCRM . We post Microsoft Dynamics CRM publications, blogs, articles and the like. Let us know what you think. I will report more on this project as we start to gain some insights and recommendations Read More...
Posted Thursday, January 29, 2009 10:35 AM by Jim Glass | 1 Comments

Twitter?

Another technology to play with. Joy. I found this Wired Magazine coverage from last year very enlightening. "Twitter is the app that everyone loves to hate. Odds are you've noticed people — probably much younger than you — manically using Twitter, a Read More...
Posted Thursday, August 14, 2008 10:32 AM by Jim Glass | 2 Comments
 
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