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March 2005 - Posts

The Value of Making Yourself Available to the Community

Posted Tuesday, March 29, 2005 12:05 PM by jledgard
One goal that my team is looking at pushing within the Developer Division is that every PUM (Large team leader) make themselves available to their customer communities through having a blog. In addition to the feeling that blogging is really the industry Read More...
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The Two Faces of Microsoft

Posted Monday, March 28, 2005 10:30 AM by jledgard
Via Scoble What Make MS Evil I saw a company that cared about it’s employees and only getting the best people they could to create products that would empower people to do jobs. I was starting to believe Microsoft’s slogan on their company TV ads; “Your Read More...
7 Comments

The End is Near... Gretchen is "PodCasting"

Posted Wednesday, March 23, 2005 10:19 PM by jledgard
So tonight Gretchen posted her first "podcast" ; thus proving that she is now the geekiest Ledgard family member this side of Oliver-Dog. I guess I shouldn't be surprised. I knew she has always been a closet nerd. She even has her own enclosure generating Read More...
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No Shock Here: Credit Card Signatures are Useless

Posted Tuesday, March 22, 2005 9:21 AM by jledgard
<Gasp!> I wasn't surprised to read this yesterday . I have, perhaps, some of the worst handwriting known to man. I'll be forever grateful that I took the SATs before they include a cursive writing portion. Maybe it helps to explain that my father Read More...
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Blown Away by our Customers

Posted Saturday, March 19, 2005 1:56 PM by jledgard
I haven't yet figured out exactly why certain posts become more popular than others. I never really expected much of a response from this . I cross posted it over at Channel9 because the customer creativity there that inspired me to open up our teams Read More...
3 Comments

Google Code & Microsoft Shared Source Offerings

Posted Saturday, March 19, 2005 12:40 PM by jledgard
I heard about http://code.google.com from Dare . Seems like an interesting "olive branch" offered to the OSS world after they took heat for "taking everything and not giving anything back". The top claims "Welcome to Google Code, Google's place for Open Read More...
2 Comments

See You at Tech-Ed... Vote for my BOF Session

Posted Thursday, March 17, 2005 11:58 AM by jledgard
Just booked my tickets to Tech-Ed 2005 in Orlando. I'll out her and mention that Gretchen will also be wandering the crowd. As we get closer to the dates I'll let you know where I'll be in case you want to say hi. Throughout the event I'll be talking Read More...
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Another Believer: "Microsoft Does Listen"

Posted Thursday, March 17, 2005 11:34 AM by jledgard
Thanks to Rob Caron , who forwarded this to me. Via Jeff Putz In a post from Tom Arnold , PM and ninja for VSTS Test, he says in response to my post that the stuff I didn't like about the testing stuff will be fixed in beta 2. Rock on. That's good news. Read More...
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Help Design my Team's Logo - Chance to Win VS 2005 Free

Posted Wednesday, March 16, 2005 10:56 AM by jledgard
I'd like you to help us design the logo for the new team that Mark , Marie , Scott , and I are now a part of. If our team chooses one of your logo designs than I'll reward you with a free copy of Visual Studio 2005 when we ship. Currently the contest Read More...
15 Comments
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Five Tips on How Not to Offend Customers

Posted Tuesday, March 15, 2005 2:32 PM by jledgard
I received several responses to my request for stories about Poor Microsoft Responses . I grouped these into themes of things that you should pay attention to if you don't want to offend your customers. This is by no means a complete list of best practices, Read More...
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Ever Received a Poor Response from Microsoft?

Posted Wednesday, March 09, 2005 3:46 PM by jledgard
I feel like I'm asking for trouble here, but I'm trying to find examples where our responses to your questions have left you... More confused than you were before With a bad taste in your mouth about dealing with Microsoft Could have been worded better Read More...
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March 18th: Chat with the Big Cheese about VS 2005

Posted Tuesday, March 08, 2005 4:52 PM by jledgard
Got a complaint about Developer Tools? Are you participating in an online revolt against VB.Net and want to be heard? Want to hear the latest about the VS 2005 release straight from the "horses mouth"? Well mark your calendars because March 18th Eric Read More...
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I've seen the "Chucky Bear"

Posted Thursday, March 03, 2005 1:16 PM by jledgard
Its a little scary opening up my blog posting UI while sitting at our annual Microsoft Research "Techfest" that is for "Blue Badge" employees only. But hey, I figure I can talk about stuff that ABC news gets to cover . Yes, I've seen the prototype bear Read More...
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Hire People that are Good for your Customer Community

Posted Wednesday, March 02, 2005 2:32 PM by jledgard
We're trying to change the culture here. Its no secret. We want people who work on Developer Tools to have regular interactions with our customers. Part of a culture change involves a shift in the people. I guess this is sort of my plea to Microsoft employees Read More...
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