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Merging Humans with Tools to Slow Down Trolls

Posted Tuesday, May 15, 2007 1:40 PM by jledgard
This was a great read that I found through Seth Godin's blog . Troll whisperers aren't necessarily very good at hacking tools, so there's always an opportunity for geek synergy in helping them to automate their hand-crafted techniques, giving them a software Read More...
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Testing Community Based Open Source projects for corporations

Posted Tuesday, February 20, 2007 5:41 PM by jledgard
John's blog postings on testing open source projects where recently picked up by Mary Jo . Not bad PR for the work our team has been doing and good lessons to read if your team is looking at taking components open. Our team has learned many lessons about Read More...
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First two reviews of my Thinkweek paper

Posted Wednesday, December 27, 2006 2:32 PM by jledgard
I've received the first two reviews of my Thinkweek paper. One of them was posted to the paper site ( http://thinkweek2/Details.aspx?subId=1299 ) and the other submitted directly to me. They were both positive and I thank you both. No comments from Bill Read More...
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Browse and discover MSDN and Technet Blogs by Tags!

Posted Thursday, October 26, 2006 1:50 PM by jledgard
Unfortunately it's not listed on the home page, but you can now navigate around our blogs by the tags being used by the bloggers. The new pages are located here: http://blogs.msdn.com/tags/ http://blogs.technet.com/tags/ You can also subscribe to feeds Read More...
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Orcas September CTP available for download

Posted Friday, September 29, 2006 1:46 PM by jledgard
I don't generally advertise each CTP release from our division, but there are some things that are cool about this one that I wanted to point out. 1. Thanks to customer feedback we've decided to release this as a VPC image. Simply download and run in Read More...
3 Comments

Building Live QnA Gadgets

Posted Monday, September 18, 2006 3:47 PM by jledgard
Betsy has a great post on how to build live QnA gadgets. Live QnA is a question-and-answer service that emits data in XML format (RSS). While we do not offer at this time a specific API beyond the RSS feeds that you can generate from search, you will Read More...
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Apple Fires Discussion Forum Staff - Forums Degrade

Posted Wednesday, August 02, 2006 9:39 AM by jledgard
Apple Computer has decided to do away with its discussion support team, a group of forum hosts that have monitored and moderated its user discussion boards, a new report has confirmed. Source: AppleInsider | Report confirms dismantling of Apple forum Read More...
10 Comments

Good hire by Sandy & Crew... Yag goes to work on Communities

Posted Friday, May 05, 2006 9:32 AM by jledgard
Yag, a fixture in the foxpro/data community, has decided to take on the challenge of architecting community platform infrastructure at Microsoft. This means that he’ll get to hear at lot more of my griping and brain farts than he did when he was Read More...
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Mickey Gousset on why you should join the Developer Solutions team

Posted Wednesday, April 26, 2006 3:36 PM by jledgard
Previously on scooblog…. I asked why somone should work on the Developer Solutions team (we’re hiring for dev and pm). Mickey from www.teamsystemrocks.com provided a great answer… Now remember, this is all from my perspective, but for me, I would push Read More...
5 Comments

More on rich online developer profiles from joe

Posted Wednesday, April 26, 2006 11:23 AM by jledgard
Joe Morel's Blog : Forums Reputation Phase 3 – Profiles . I used to think that rich profiles were dumb—that they were really only something that were only used by teenagers hell-bent on getting the latest and greatest AIM virus. Then I saw Read More...
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Recommended Reading for Managers at Microsoft

Posted Monday, April 10, 2006 2:14 PM by jledgard
2. Put the customer in control. The best kind of customer service happens when management enables employees to put the customer in control. This require two leaps of faith: first , that management trusts customers not take advantage of the situation; Read More...
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Are Tech Support Sites like Asp.net and MSDN Forums Sticky?

Posted Tuesday, March 28, 2006 9:52 AM by jledgard
I hear from some folks inside Microsoft that sites like the MSDN forums aren't "sticky", that people don't keep coming back to form a "community", and that they are purely transactional in nature. I don't buy these statements one bit. Here is someone Read More...
12 Comments

IE Team takes the next step... opens a real feedback channel

Posted Sunday, March 26, 2006 6:44 AM by jledgard
The IE team announced yesterday that they are taking the next step into real customer connection. They opened a public bug database ! Great work guys! I wonder what group at Microsoft gave them that idea and helped proved that it could work? I'm super Read More...
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Interesting Finds from Slashdot on Coding Communities

Posted Wednesday, March 22, 2006 9:13 PM by jledgard
What communities are you a part of now that help you write and develop software? Slashdot | Coding Communities - What Works? . This was a great discussion because it relates directly to my job and my team. The answers given here were pretty varied, but Read More...
1 Comments

Great Video on Community Site Development

Posted Wednesday, March 15, 2006 10:58 AM by jledgard
If you are developing a site that involves "community features" then I suggest you watch this whole video that's been posted to Channel9 on the www.on10.net development. One highlight includes how they exposed everything on the site as a set of web services Read More...
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