Preparing for Good Customershttp://blogs.msdn.com/jledgard/archive/2005/08/23/455286.aspxThere are some teams at Microsoft that seem to naturally understand what it means to be ready for good customers, but there are others that should read this from Church of the Customer. Eight ways to prepare for good customers: 1. Have a customer communicationen-USCommunityServer 2.1 SP1 (Build: 61025.2)Past blast: Peter Davidson on Being a Good Customerhttp://blogs.msdn.com/jledgard/archive/2005/08/23/455286.aspx#734756Fri, 01 Sep 2006 08:32:16 GMT91d46819-8472-40ad-a661-2c78acb4018c:734756Satisfy MeI was thinking about a recent post on how to complain (and get results), and took a jaunt over to Peter...Past blast: Peter Davidson on Being a Good Customerhttp://blogs.msdn.com/jledgard/archive/2005/08/23/455286.aspx#795206Fri, 06 Oct 2006 06:51:07 GMT91d46819-8472-40ad-a661-2c78acb4018c:795206Satisfy Me<p>I was thinking about a recent post on how to complain (and get results) , and took a jaunt over to Peter</p>