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Friday, May 13, 2005 1:29 AM

iPod woes continue

After another visit to the Apple store, and another struggle with the Genius bar, I'm now in a state where iTunes blue-screens (BAD_POOL_CALLER) when I plug in my iPod. If I uninstall iTunes, I can connect the iPod to my PC and it behaves like a nice
Posted by jmazner | 5 Comments
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Tuesday, May 10, 2005 11:29 PM

Mr. Sketch is great!

After two grumpy posts, here's a feel-good post. I've had two day-long meeting/training things each of the last two weeks. And at both of them, I was pleasantly surprised that, when it came time to do some team writing excercises on a sketch pad, we got
Posted by jmazner | 1 Comments
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Tuesday, May 10, 2005 10:56 PM

Customer service too good to be true: Apple and iPod

So speaking of over promising and under delivering : I just returned home from one of the most frustrating customer service experiences I've had, courtesy of the Apple store near my home. Last year, I bought my wife an iPod for her birthday. At the time,
Posted by jmazner | 4 Comments
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Tuesday, May 10, 2005 10:36 PM

Customer service too good to be true: ATT and Audiovox

I'm in a mood to rant about poor customer service experiences I've had lately. Since one of them is about Apple, I figured I better start by posting the other one, which is related to Microsoft technology. Back in November, I bought an Audiovox SMT 5600
Posted by jmazner | 5 Comments
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Thursday, April 28, 2005 1:05 AM

Ralph Reed

My wife said that one of her colleagues today asked her why Microsoft would hire Ralph Reed as a lobbyist. How about because given the wonders of our political system, hiring conservative lobbyists is the only way to get your voice heard in DC these days?
Posted by jmazner | 2 Comments
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Saturday, January 29, 2005 12:13 PM

When Shared Documents aren't

I just spent an hour helping a friend debug the strangest problem I've seen here at the Friends And Family Helpdesk. John sent me an email asking why his Shared Documents folder had been renamed to Documents, and why he now gets Access Denied errors every
Posted by jmazner | 7 Comments
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Monday, November 29, 2004 3:04 PM

Evangelism jobs available

Our team is looking to hire some new evangelists. Here are the details and links to information on the Microsoft.com jobs site. We are starting to interview for some of these positions, so if you’re interested, 1) apply via the website, and 2) send me
Posted by jmazner | 0 Comments
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Friday, July 02, 2004 10:00 AM

Back from vacation

My blog has been quiet the past few weeks because of travel, both for work and vacation. If your idea of a nice vacation is spending a week in the sun, with ocean, pool and kitchen only a few steps away from each other, you might enjoy Ocean Palms as
Posted by jmazner | 2 Comments
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Monday, June 14, 2004 10:56 PM

When a journalist blogs, is it journalism? or blogging?

Random thought that hit me as I was reading Jon Udell's blog entries on Longhorn. What's the difference between his blog entries, and his news analysis pieces or columns in InfoWorld? They seem to be of the same caliber of writing and analysis. Is it
Posted by jmazner | 2 Comments
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Saturday, March 27, 2004 11:19 AM

"You work for crooks, Jeremy"

I got into an interesting discussion in the comments on Dan Gillmor’s column about Microsoft’s behavior. Dan concludes that “Microsoft won’t reform itself.” Because I like my job and don’t like sitting in depositions,
Posted by jmazner | 10 Comments
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Tuesday, March 09, 2004 11:12 PM

When good ideas look bad

Chris’s blog has been particularly good at making clear the process a product team will go through to try to ship a product that meets their users’ needs. Certainly on the product teams I worked on, we made decisions based on what would be
Posted by jmazner | 20 Comments
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Friday, March 05, 2004 5:39 PM

Online geek golfing

I'm not the first one to notice, but my teammate Jeff Sandquist has set up an XBox Live! community for the online equivalent of Scoble’s geek dinners. Seems like a neat way to play some online Links while meeting other members of the software community.
Posted by jmazner | 1 Comments
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Saturday, February 28, 2004 1:04 PM

A little bit of politics is a dangerous thing...

I’ve been wavering on whether or not to blog about stuff un-related to work. Scoble’s post inspired me, though, to think about when it makes sense to voice personal opinions. What would I have expected of any American with a public venue in,
Posted by jmazner | 3 Comments
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Monday, February 23, 2004 10:22 PM

Okay, forget the easter eggs

Haven't yet seen one person in favor of easter eggs, and in fact Tom points out that Microsoft's own book on security best practices proscribes avoiding easter eggs. So I'm willing to be swayed by the masses (or at least the few of you who posted comments
Posted by jmazner | 14 Comments
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Monday, February 23, 2004 7:43 AM

Easter egg follow-up

Tom says there's no excuse for adding easter eggs . I think this post of mine has generated more activity than anything I've written about WinFS or Longhorn ;) I'm not going to advocate that every developer ought be able to spend as much time as they
Posted by jmazner | 11 Comments
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