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Customer Connected Engineering
I posted slides on how we do Customer Connected Engineering at patterns & practices to Shaping Software . Customers Connected Engineering (CCE) is how we engage customers throughout our product development. We formally engage customers during
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Scenario and Feature Frame
A Scenario and Feature Frame is a matrix that shows incremental value and dependencies. It's a simple way to show management your baseline release, your nice to have scenarios, and your vNext planning. It's also a great way for your development
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Project Life Cycles at patterns & practices
Periodically I like to revisit our project life cycle in patterns & practices. I like to see how it's shape-shifted over the years. (Note - our project life cycle wraps our product cycle) patterns & practices Project Life Cycle Circa 2005 Here's
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Tests for Success
How do you identify the bull's-eye among your stakeholders? Nothing's worse than finishing a project and missing the mark you didn't know was there. At patterns & practices, one of our effective project practices is to use "tests for success"
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Turning Chickens into Pigs
Have you ever been on a project where key stakeholders don't have skin in the game, but they have a controlling vote? This is a bad situation. It's like multiple backseat drivers, except they won't be there if the car crashes. What's
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How To Differentiate
How can you differentiate what you do? This can be particularly difficult in problem spaces that seem over-crowded. It helps if you have a frame. One of my mentors gave me a useful lens for differentiating that helps solve this problem.
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Love Your Dogs
I read an interesting article on behavioral economics by Harry Quarls, Thomas Pernsteine, and Kasturi Rangan, in "strategy+business" magazine. According to the authors, behavioral finance supports a counter-intuitive strategy of loving your market "dogs"
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Kano, Satisfiers, and Dissatisfiers
If you're looking for yet another way to help you prioritize your backlog or to help you shape your product's design, consider the Kano model . One concept in the Kano model is satisfiers and dissatisfiers. You can think of satisfiers as features you
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Three keys of a business case
If you have to compete for resources or budget or sell an idea, one of the keys is a business case. One way to think of a business case is "how big is the pie" and "what's your slice." You use the business case either to argue for your project or in argument
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Results-Focused Teams Over Role-Focused Teams
In my experience, talent and passion are the keys to effective teams. It's not better defined roles. In PM Tip#14: Great teams have members that defy roles , Brad Abrams writes that the best teams defy traditional roles and responsibilities, and I agree.
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How To Use Time Boxing for Getting Results
Time boxing is a way to chunk up time and get results. If you continously miss windows of opportunity or spend all of your time in one area of your life at the expense of others, time boxing can be one of your best tools. A time box is simply a limited
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Scenarios in Practice
Scenarios are a practical way to organize and focus your product design, development and release. (We use scenario-driven engineering in patterns & practices) Key Benefits Business value . You can use scenarios to evaluate business value. What pain
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Vision Scope Template
How do you convince a team of venture capitalists to bet on you? There's a lot of ninja techniques but here I'll share the fundamentals. Vision and Scope We use Vision Scope milestones in patterns and practices to sell management on how we'll change the
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One-Sliders
I showed a colleague of mine one of my tricks for building slide decks faster. It's a divide and conquer approach I've been using a few years. I do what I call "one-sliders." Whenever I build a deck, such as for milestone meetings, I create a set of single-slide
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7 Habits of Highly Effective Program Managers
What does it take to be an effective Program Manager at Microsoft? I'm responding to some requests for my take on what it takes to be an effective PM. I figured I could use a familiar 7 habits approach to help frame out a start. To pick a set of habits,
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