http://blogs.msdn.com/jmstall/archive/2008/01/03/managed-humans-by-michael-lopp.aspxI just finished reading " Managing Humans " by Michael Lopp, who writes at http://www.randsinrepose.com/ . My summary of it is "I've been around the block, I've got a lot experience, here's what I've observed". It's broken into concise chapters conveyingen-USCommunityServer 2.1 SP1 (Build: 61025.2)