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Traveling to Online Community Unconference 2007

Posted Tuesday, June 05, 2007 6:36 PM by joemorel
Tomorrow I will be attending the Online Community Unconference in Mountain View, CA. It's been a little bit over a year since the last time I attended this conference, and I'm looking forward to seeing whether or not people's focus has changed over the Read More...
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The Reputation System We're Actually Working On...

Posted Wednesday, May 23, 2007 12:37 AM by joemorel
Over the past year, I've done quite a bit of blogging on reputation and got quite a bit of feedback back from you as a community. Well...I've got good news and I've got bad news. The good news is that we're actually working on a reputation system. The Read More...
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Who's Rated the "Most Helpful" in the forums?

Posted Thursday, April 12, 2007 12:44 AM by joemorel
A little bit ago, I started talking about ways that we could measure the success of the community without using pure "answer count" as the only barometer for community health. I decided to do a little bit of data mining today and looked for the people Read More...
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Sounding Off: Feedback from the Forum Moderators

Posted Thursday, April 05, 2007 11:02 PM by joemorel
Last Edited: 4/6/2007 [I'll be amending the lists in this post based on the comments and continual feedback that comes in. Thanks for hanging with me here.] We've recently released a service pack for the forums that have changed some functionality in Read More...
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Democracy for Online Communities

Posted Friday, January 12, 2007 10:47 PM by joemorel
When I first started with the DevDiv Customer Connection team, Josh gave me the thirty-second elevator speech about his goals for the forums. The phrase "self-sustaining community" was used more than once. The idea was that just creating the forums or Read More...
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Finding the Good Stuff on the Forums

Posted Thursday, June 01, 2006 12:13 AM by joemorel
I recently had the opportunity to attend the Online Community Camp run by Forum One Communications in San Francisco this past week, a gathering of people throughout the industry that were involved in some way connecting people using the power the Internet. Read More...
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New Forums Features!

Posted Friday, May 19, 2006 11:37 PM by joemorel
Josh scooped me to the story , but yesterday the Microsoft.com team released a service pack for the forums that deploys a few new features and fixes. Check out his blog post for the full run down. My favorite new feature, at least as far as taking baby Read More...
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Forums Reputation Phase 3 – Profiles

Posted Tuesday, April 25, 2006 1:04 AM by joemorel
I used to think that rich profiles were dumb—that they were really only something that were only used by teenagers hell-bent on getting the latest and greatest AIM virus. Then I saw the Xbox.com Forums. Wow. Now those were great profiles. Why? The profiles Read More...
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PageRank for Answers?

Posted Tuesday, April 18, 2006 1:25 AM by joemorel
A few of the comments I've gotten about my reputation system are telling me that I'm on the right track, but I'm really not doing enough to measure answer quality , not just quantity. Recently, the community lead for the C# team told me that she had been Read More...
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Forums Reputation Phase 3 - Community Ownership

Posted Thursday, April 13, 2006 1:27 AM by joemorel
On for the next part of phase 3 of the forums reputation system... It's not Microsoft's community... …it’s yours. So, as a community, it should be possible to do all of the same things I’m able to do in my site administration tool. Through a voting process Read More...
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Forums Reputation Phase 3 – Expansion

Posted Tuesday, April 11, 2006 11:47 PM by joemorel
Over the past month I’ve blogged a ton about my “crawl, walk, run” plan for a reputation system in the Microsoft Forums. Honestly, I’ve been putting off writing this “final” phase, because it’s pretty tough to write a vision for the do-all and end-all Read More...
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Answer Marking: It's Not Just For Moderators Anymore

Posted Friday, April 07, 2006 10:49 PM by joemorel
I've been writing quite a bit about reputation and auto-moderation on the MSDN Forums on this blog. It's been a cool way for me to organize my thoughts and collaborate a bit with other people on what we be great for the forums in the future--but it's Read More...
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Microsoft Forums Reputation System - Phase 2

Posted Tuesday, February 28, 2006 1:09 AM by joemorel
A couple of posts ago, I covered my vision for the first phase of a reputation system for the Microsoft forums . Now it’s time to build a case for Phase 2 (I feel a bit like I’m building a subdivision here…) Phase 1 of the reputation was focused on incenting Read More...
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Microsoft Forums Reputation System - Phase 1

Posted Friday, February 17, 2006 12:57 AM by joemorel
In my last post about Trust and Reputation , I outlined what I believed were the key elements of reputation building in an online community: Activity Based Community Rewarded Visible Linked to Additional Privileges Obvious on How Reputation is Determined Read More...
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Trust and Reputation on the Microsoft Forums - Part 1

Posted Friday, February 10, 2006 12:56 AM by joemorel
In my last post , I talked about how difficult it was to try and decide what groups of people you can trust in an online community. Outside of my simple and naive "Why don't we just trust anybody?", most online communities use a "reputation system" to Read More...
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