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How WPF can help your golf game, or PING’s new beginning
14 May 09 08:18 PM | john.mullinax | 2 Comments   

This app from PING, called nFlight, is extremely cool.  Beautiful, sophisticated, and fun.  nFlight analyzes your golf swing to develop specifications for custom fit golf clubs.  The app performs complex simulations and renders beautiful Read More...

Filed under: UX, User Experience, consumer experience, WPF, S+S, Software + Services

View MIX09 sessions all online!
27 March 09 01:10 AM | john.mullinax | 1 Comments   

Thanks to the MIX team for getting a nice, organized list of all the   MIX09 session videos up – complete with multiple video formats, as well as slides! http://videos.visitmix.com/MIX09/All Not as good as being there, but essentially great, Read More...

Filed under: consumer experience, S+S, Software + Services, Windows Live, Messenger control, MIX

The consumer value stream mind set
12 November 07 07:47 PM | john.mullinax | 6 Comments   

I saw this today, and it cracked me up. It's an insightful (and funny!) one-panel exposition on the importance of understanding consumer motivations -- the things that are important to them, what they are trying to accomplish. In microeconomic terms -- Read More...

Filed under: UX, User Experience, consumer experience, Brand, consumer value stream

Optimizing the consumer value stream
03 July 07 11:33 PM | john.mullinax | 6 Comments   

Technorati Tags: systems thinking , lean , consumer experience , web 2.0 , next web , loyalty Are you thinking about your consumers' personal value stream?  The businesses I generally work with are familiar with the notion of a value chain or a value Read More...

Filed under: change, lean, UX, User Experience, consumer experience, social networking, mashups

What is Surface?
04 June 07 08:30 PM | john.mullinax | 4 Comments   

Well, by now I imagine many folks may have heard a little bit about Surface -- Microsoft's latest computing innovation. There's a reason Surface is getting a lot of buzz: it really is ground breaking! For those who haven't seen it yet, you owe it to yourself Read More...

Filed under: innovation, change, UX, Design, consumer experience, Surface

Want more info on Popfly?
04 June 07 05:46 PM | john.mullinax | 1 Comments   

I recently got into the Popfly alpha, and have been playing around with it off and on for the last week or two. Here's a screenshot of a simple, compact News Reader that pulls in RSS feeds from the blogs of the members of the Microsoft's DPE team that Read More...

Filed under: UX, User Experience, Design, consumer experience, social networking, silverlight, Popfly

Empowered Consumer Experiences Drive Loyalty, Profits
08 May 07 09:00 PM | john.mullinax | 2 Comments   

We don’t get a physical newspaper at our house, but sometimes my wife will go buy one – and then throw it away (!) – to get the coupons inside. It’s not just my family abandoning newspapers -- newspaper circulations have been declining for over 15 years Read More...

Filed under: change, UX, User Experience, consumer experience, grocery business