Jonathan Hardwick

It's common to use "funny characters" (i.e., non-alphabetic symbols) in Outlook folder names, so that the folders sort in a specific order: !!Super Important !Important All A's Basically B's ... Of course, the same principle can be applied to category Read More...

...it's the amount I send . This was brought home to me five minutes ago. I'm sat at home, digging my way out of my inbox (trying to reach Zero Email Bounce ), and somehow I ended up in my Sent Items folder. "Wow", I thought, "that seems kinda full". Read More...

One of the nice things about working alongside 1,500 other bloggers is that if you let a thought go unblogged for too long, someone else will pick up the slack. For example: OneNote tells me that I created the page “Getting to ZBB in your inbox” in my Read More...

Cameron Reilly found my post on keyboard shortcuts in Outlook while trying to figure out a better way to do “Mark All As Read” : Oh, and Jonathan, don't worry about getting this tidbit into office.microsoft.com. Who needs it! Your blog came up as the Read More...

Yesterday I finally diagnosed a problem that a friend’s laptop has had for a while: whenever she tried to install Office 2003 Service Pack 1 , it would throw up an error about not finding a file called SKU111.CAB . A week ago I’d confidently tried to Read More...

“Everybody gets so much information all day long that they lose their common sense.” Gertrude Stein. One of my resolutions this year was to get some help in sipping from the information firehose that is a typical Microsoft inbox, so back in January I Read More...