Tuesday, August 26, 2008 8:29 AM
joshpoley
Bad Error Messages: "Operation Failed"
Here is an error message from a Microsoft product that falls into the completely useless category. It provides the user with absolutely no information about what failed and what to do to fix it. At the very least, it could have had some cryptic error code which may have been useful by support (either official or community). I guess the only positive is that it is easy to translate into multiple languages.
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About joshpoley
Josh Poley has been a software tester (SDET) at Microsoft since 1998. He initially worked on the very first version of the Passport authentication service (currently called Windows Live ID). Then, in the spring of 2000, Josh moved over and joined a small handful of people who were starting to work on a project code-named Xbox. His initial responsibilities covered various pieces of the low level operating system (file systems, peripheral communication, etc.). Shortly after the Xbox game console launched in 2001, Josh took over as lead of the Kernel Test Team and remained in charge of validating the core operating system throughout the development and launch of the Xbox 360. Then, in the spring of 2007, Josh joined the Zune group as a Test Architect, where he helped solve various problems across the four main test teams in the organization. After a year in Zune, Josh went back to Xbox to help solve some more hard problems there.
