Some .chm files do not work on Windows 7 - Process Monitor - Navigation to the webpage was canceled

re: Some .chm files do not work on Windows 7 - Process Monitor - Navigation to the webpage was canceled

Lashl777 — Mon, 15 Jun 2009 00:35:59 GMT

Thanks! I unblocked all of the *.chm help files in the Sysinternals Suite folder. Now ALL of the help files in the Sysinternals Suite work fine!!!

FYI -When I searched for "help file Navigation to the webpage was canceled" - I clicked on the first result... it took me to "http://blogs.msdn.com/jpsanders/archive/2009/06/10/some-chm-files-do-not-work-on-windows-7-process-monitor-navigation-to-the-webpage-was-canceled.aspx". I found your solution, but there was NO WAY TO LEAVE A COMMENT. I clicked around and found that the bold words at the top "Http Client Protocol Issues" took me to all of your blogs with that title. I could "comment" only from that page. I am telling you this because I do not think the search should have landed a page without the option to comment - when you in particular are asking for one. I did notice that this is the only topic on the "Http Client Protocol Issues" page that does not have a "filed under" property. Maybe that's why???

re: Some .chm files do not work on Windows 7 - Process Monitor - Navigation to the webpage was canceled

jpsanders — Mon, 15 Jun 2009 14:56:32 GMT

You need to be logged in to leave a comment. I will enable anonymous comments. Thanks for the feedback!

re: Some .chm files do not work on Windows 7 - Process Monitor - Navigation to the webpage was canceled

nobody — Fri, 26 Jun 2009 17:40:25 GMT

I am using Windows Vista Home Premium. When I try to unblock the file, it seems to let me (the unblock button goes away when I click apply). However, it puts the block right back on (that is, when I go back to the file and examine the properties, the block is back).

re: Some .chm files do not work on Windows 7 - Process Monitor - Navigation to the webpage was canceled

jpsanders — Fri, 26 Jun 2009 18:22:51 GMT

The key to this will be to find out who is changing the file attributes back (AntiVirus maybe). If you run Process Monitor, Available from http://www.microsoft.com/sysinternals, You should be able to deternime who is changing the file attributes back and if you are sucessfully unblocking the files to begin with. You can search on the file name to see all activity on that particular .chm fine. Let me know what you can see from the process monitor logs.