Joe Rubino : Consumer Evangelism

Cryptic error while attempting a Vista backup...

jrubino — Tue, 24 Apr 2007 16:13:00 GMT

I few days back I received the following cryptic error message when I attempted to complete a Vista backup on my Vista Ultimate Media Center PC:

File backup failed. The error is: If an MM error is returned which is not defined in the standard FsRtl filter, it is converted to one of the following errors which is guaranteed to be in the filter. In this case information is lost, however, the filter correctly handles the exception. (0xC00000EA).

At it turns it this error is caused by problem in Computer Associates' eTrust program. Once I disabled eTrust real-time scanning I was able to complete the backup. CA has been informed of the problem and are working on a fix.

Unable to see SD Card in Motorola Q while trying to sync to it using Windows Media Player 11 under Vista

jrubino — Fri, 23 Mar 2007 21:43:00 GMT

Here is my first post under Consumer Evangelism.

This post comes courtesy of my nephew Andrew. Andrew has a HP laptop which I just upgraded to Windows Vista Ultimate and he just purchased a new Motorola Q Smartphone from Sprint. So he decided that because the phone has Windows Media Player on it, and he has a small collection of albums in Windows Media Player 11 under Vista, he would get a 2 Gig Mini-SD Card and have music on his phone.

This is an ok idea, though I am not a big fan of using your phone as an MP3 player, since it tends to use your battery up and not leave you with enough talk time. In any case, he did it. So he installs the Mini-SD card and hooks up the phone and tries to sync his music to the phone. Unfortunately, he can only see the content of his phone and not the storage device in Windows Media Player 11. This isn’t cool. I check my phone (Treo 700w) on my laptop and I can sync with the storage card no problem.

So after much research I find this article: FIX: Only the external storage is available when you synchronize content from Windows Media Player 11 to a Windows Mobile 5-based device with AKU 2.3 or a later AKU (http://support.microsoft.com/kb/931621/en-us?spid=11372). Which is the exact opposite problem to the one I am seeing, but hey, my experience tells me close enough. So I download it, install it and it WORKED!

So if you are trying to sync music from Windows Vista using Windows Media Player 11 to your Motorola Q’s storage device and you can see the storage device in WMP 11. Download and install the above fix. It appears to work like a charm.

What to blog?...

jrubino — Fri, 23 Mar 2007 20:02:00 GMT

I guess the reason I haven't been blogging is that I never really know what to blog about. Well over the last few weeks I have decided what topics to blog about and the content I will be adding. This is what I have decided to blog about.

1. Financial Services Industry Evangelism. This is my job. What I do on a daily basis. So if you are a client, a friend, a colleague or someone interested in the Financial Services, I will post content about upcoming events, new technology or things of interest in this field. I have a few posts that will be going up shortly so stay tuned…

2. Consumer Evangelism. This is a big part of my life. Like most computer professionals, I am relied upon by my friends and family to provide them support in their use of technology. So I have decided to blog about what I have done to help them. My goal is to help someone solve a problem that I have run into and have had to fix for a friend or a family member. I have a bunch of posts I am working on for this topic. Stay tuned…

3. Enthusiast Evangelism. This is a very recent addition to my life. Recently I won an Xbox 360 and have gotten a Zune (and sold an iPod). As someone who is new to gaming, Xbox Live, the Zune and other “Fun” technology, there is a bunch of things I would like to share with the online community. So stay tuned for that as well!

I am happy that I have finally found things I can blog about and will be working on content very shortly. As a reader, please let me know if what I post is valuable or not. If it is, please encourage me to post more, because this is really new to me and I need the motivation. J If it isn’t valuable, let me know as well. I will do my best to improve it. That’s it for now.

-Joe