Welcome to MSDN Blogs Sign in | Join | Help

Jason Sacks's Windows SDK blog

News and notes about the Windows SDK

Syndication

News

Postings in this blog are provided "AS IS" with no warranties, and confer no rights.
Windows SDK Setup: "File failed to download because the user cancelled the operation."

Probably the most common mail I get from users about the SDK setup is some variation of this mail:

I am attaching the SDK Setup log. Can you tell from this why the SDK will not install on my machine? I have tried twice, but it stops and says "failed to install" just a few minutes after it starts.

and in the log, setup terminates with these strings:

1:02:59 PM Wednesday, July 11, 2007: [SDKSetup:Info] File queued for download - source:http://download.microsoft.com/download/a/7/7/a7767f09-0136-4a96-a1f8-276bf0ee31fa/dexplore.cab target:file:///C:/Documents and Settings/*/Local Settings/Temp/SDKSetup/DExplore/dexplore.cab size:1971503
1:02:59 PM Wednesday, July 11, 2007: [SDKSetup:Info] File queued for download - source:http://download.microsoft.com/download/a/7/7/a7767f09-0136-4a96-a1f8-276bf0ee31fa/dexplore_layout.cab target:file:///C:/Documents and Settings/*/Local Settings/Temp/SDKSetup/DExplore/dexplore_layout.cab size:10266211
1:02:59 PM Wednesday, July 11, 2007: [SDKSetup:Info] Beginning download of file http://download.microsoft.com/download/a/7/7/a7767f09-0136-4a96-a1f8-276bf0ee31fa\dexplore.cab to C:\Documents and Settings\*\Local Settings\Temp\SDKSetup\DExplore\dexplore.cab
1:02:59 PM Wednesday, July 11, 2007: [SDKSetup:Info] Beginning download of file http://download.microsoft.com/download/a/7/7/a7767f09-0136-4a96-a1f8-276bf0ee31fa\dexplore_layout.cab to C:\Documents and Settings\*\Local Settings\Temp\SDKSetup\DExplore\dexplore_layout.cab
1:03:00 PM Wednesday, July 11, 2007: [SDKSetup:Info] File queued for download - source:http://download.microsoft.com/download/a/7/7/a7767f09-0136-4a96-a1f8-276bf0ee31fa/dbg_x86.cab target:file:///C:/Documents and Settings/*/Local Settings/Temp/SDKSetup/Dbg/dbg_x86.cab size:15531576
1:03:24 PM Wednesday, July 11, 2007: [SDKSetup:Info] Successfully downloaded the file http://download.microsoft.com/download/a/7/7/a7767f09-0136-4a96-a1f8-276bf0ee31fa\dexplore.cab to C:\Documents and Settings\*\Local Settings\Temp\SDKSetup\DExplore\dexplore.cab
1:03:24 PM Wednesday, July 11, 2007: [SDKSetup:Info] File succesfully downloaded - source:http://download.microsoft.com/download/a/7/7/a7767f09-0136-4a96-a1f8-276bf0ee31fa/dexplore.cab target:file:///C:/Documents and Settings/*/Local Settings/Temp/SDKSetup/DExplore/dexplore.cab size:1971503
1:03:24 PM Wednesday, July 11, 2007: [SDKSetup:Info] Beginning download of file http://download.microsoft.com/download/a/7/7/a7767f09-0136-4a96-a1f8-276bf0ee31fa\dbg_x86.cab to C:\Documents and Settings\*\Local Settings\Temp\SDKSetup\Dbg\dbg_x86.cab
1:04:40 PM Wednesday, July 11, 2007: [SDKSetup:Info] Failed to download the file http://download.microsoft.com/download/a/7/7/a7767f09-0136-4a96-a1f8-276bf0ee31fa\dexplore_layout.cab to C:\Documents and Settings\*\Local Settings\Temp\SDKSetup\DExplore\dexplore_layout.cab. Warning - Failed to download the file http://download.microsoft.com/download/a/7/7/a7767f09-0136-4a96-a1f8-276bf0ee31fa\dexplore_layout.cab, because the user cancelled the operation.
1:04:40 PM Wednesday, July 11, 2007: [SDKSetup:Error] File failed to download - source:http://download.microsoft.com/download/a/7/7/a7767f09-0136-4a96-a1f8-276bf0ee31fa/dexplore_layout.cab target:file:///C:/Documents and Settings/*/Local Settings/Temp/SDKSetup/DExplore/dexplore_layout.cab size:10266211 reason:Failed to download the file http://download.microsoft.com/download/a/7/7/a7767f09-0136-4a96-a1f8-276bf0ee31fa\dexplore_layout.cab, because the user cancelled the operation.
1:04:40 PM Wednesday, July 11, 2007: [SDKSetup:Info] Failed to download the file http://download.microsoft.com/download/a/7/7/a7767f09-0136-4a96-a1f8-276bf0ee31fa\dbg_x86.cab to C:\Documents and Settings\*\Local Settings\Temp\SDKSetup\Dbg\dbg_x86.cab. Warning - Failed to download the file http://download.microsoft.com/download/a/7/7/a7767f09-0136-4a96-a1f8-276bf0ee31fa\dbg_x86.cab, because the user cancelled the operation.
1:04:40 PM Wednesday, July 11, 2007: [SDKSetup:Error] File failed to download - source:http://download.microsoft.com/download/a/7/7/a7767f09-0136-4a96-a1f8-276bf0ee31fa/dbg_x86.cab target:file:///C:/Documents and Settings/*/Local Settings/Temp/SDKSetup/Dbg/dbg_x86.cab size:15531576 reason:Failed to download the file http://download.microsoft.com/download/a/7/7/a7767f09-0136-4a96-a1f8-276bf0ee31fa\dbg_x86.cab, because the user cancelled the operation.

To work around this problem, I recommend you try our "Vista RTM Update" web setup (http://www.microsoft.com/downloads/details.aspx?familyid=4377f86d-c913-4b5c-b87e-ef72e5b4e065&displaylang=en), and if that fails switch over to the ISO setup at http://download.microsoft.com/download/4/2/6/42684501-9ec5-43dd-9dfe-c8c9dfa6a66f/6.1.6000.16384.10.WindowsSDK_Vista_Feb2007Update_rtm.DVD.Rel.iso

This seems to solve the problem for most people, but of course your mileage may vary. We have some revised code in the Windows Vista Update that addresses some of the download problems we previously had. Please don't hesitate to email me if it doesn't solve your problem.

Published Thursday, July 12, 2007 9:15 AM by Jason Sacks

Comment Notification

If you would like to receive an email when updates are made to this post, please register here

Subscribe to this post's comments using RSS

Comments

No Comments

Leave a Comment

(required) 
required 
(required) 

  
Enter Code Here: Required
Page view tracker