Partners, use ALL of the resources Microsoft Provides!
While the PTS team is here to support our partner channel, there is only so much support we can provide to the large number (and growing!) of MSCRM partners we have.
In order to get help when you get the inevitable "I am away from the office" message from your PTS, we are now providing Tele-PTS support. This FREE team is dedicated to answering your questions, so please take advantage of this service!
If you ever need immediate pre-sales support assistance, you can contact our Telephone-Based Pre-Sales Technical Support services at 1 800 426-9400 option 1, ext. 82972 (MBS products) or ext. 82973 (Non-MBS Products) This service is available from 6:00am to 6:00pm Pacific Time. For service in French, call 1 877 453-1317.
You can also go this URL:
online submission: https://rtc.webresponse.one.microsoft.com/media/xp/hosted/opg_email/PTSForm.asp
