How would you design a kitchen? - tres
continued from dos..
Once the requirements are gathered, constraints are taken into account and the mental model of the user is understood, you would have laid a solid foundation to start talking about key user-types and the scenarios in which the product/object is likely to be used the most.
It is important to identify key user-types, commonly known as "personas". Jonathan Grudin and John Pruit has written a detailed explanation of participatory design and personas here. My friend from User Research at Microsoft - Lada gave me a quick primer on various types of personas. In her words:
more at original post on kintya: http://www.kintya.com/blog/2008/08/how-would-you-2.html
-Kintan