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Continued from tres ... After spending the first 12 minutes of a design interview for a program/product manager role in learning more about the user, requirements, constraints and scenarios, as per the design template , you could spend the next 30 mintues
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continued from dos .. Once the requirements are gathered, constraints are taken into account and the mental model of the user is understood, you would have laid a solid foundation to start talking about key user-types and the scenarios in which the product/object
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Continued from uno .. I'll attempt to describe the notions of "mental model" and "affordances" in this quick post. Our mind constantly picks up pre-conceived notions and expectations about certain things. Mind assumes certain object to have a particular
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I've received a few notes from friends to explain the my template for answering a design question in further detail, so let's use one of the cliche interview questions to walk through my approach of answering design questions in Product/Program manager
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Three years ago, I asked myself and several of my mentors within and outside of Microsoft - "What's the closest thing to entrepreneurship at Microsoft?" The unanimous answer was - "Become a Program Manager on a product that's about to grow/explode!!"
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If you are going to read only one book on design during your lifetime, my recommendation will be to read - The Design of Everyday Things by Donald Norman . This book has been instrumental in shaping some of my own approaches to design and I'm sure it
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Design has essentially become one of the key competitive advantages of the killer apps of Web 2.0. Why has design become so important - all of a sudden? Or was it always important? Scott Berkun once said that the best user interface is "no" user interface.
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I religiously admire Apple for its proven ability to consistently come up with terrific designs. Desin is the sole reason as to why Apple has been able to enjoy the price premiums over competitors. Other companies that I admire for great designs include
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In the design section, I will share my design philosophy, learnings and tips. I recently saw a recording of a presentation with the title: Creating products that people love. I use some of these principles to design the products in Real-Time Collaboration.
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As a Program Manager in the Real-Time Collaboration Group at Microsoft, I want to intensify the customers' satisfaction with Live Communication Server, Office Communicator and Live Meeting. I will use this blog as a medium to do so and to discuss three
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