Leading Trump - Pradeep U.N. & his Blog about Nothing.

# re: Comcast Cable: 4 Hr ETA time window and STILL late! @ Tuesday, August 16, 2005 10:22 PM

It's amazing how terrible of service cable companies can get away with. They make you schedule way ahead of time, and make you reserve a huge chunk of time (i.e. take a half day of vacation) for something that takes half an hour.

When I had Charter come and set up my cable, they said between 8 am and noon. Well, they showed up at 11:45 am and took till 12:15. That should qualify as late since it took past the time slot, but no, it's all based on arrival time.

PatriotB

# re: Comcast Cable: 4 Hr ETA time window and STILL late! @ Tuesday, February 21, 2006 1:51 PM

Comcast has a dishonest, non-prepared, and lack communication in their corporate office. I worked in the Pompano Beach, FL corporate office as temp. I spent 2 weeks there because management refused to train me and expected me to fix all they have wrong. And believe me they got a lot wrong. They lie about hurricane affecting all subscribers whose cable has gone in and out since hurricane in the end of 2005. The installers continually miss appointments, and customer service doesn’t keep track or help customer that lose power. If customer service gives you the run around try Virginia Bonsignore work: 954-532-7114 cell:954-605-1975 but being the coward she is and ring leader of this operation don’t expect a call back.

Doug Kongwa

# re: Comcast Cable: 4 Hr ETA time window and STILL late! @ Monday, April 24, 2006 3:29 PM

what is so awful is the comcast voice over ip phone service that they tell you about only one side, but their dial tone goes out, the voice sounds very electronic, you hear other people's conversations because of cross lines even on a non chordless phones, the voice echoes and static. The worse is waitng supervisor or manager to call back. Come to find out that they do not know as much about the service that is why they have a lead rep talk to you.  

Daisy

# re: Comcast Cable: 4 Hr ETA time window and STILL late! @ Sunday, June 24, 2007 8:51 AM

back off from Comcast, they are trying to do their job and honestly Cable is a luxury not a utility

non applicable

# re: Comcast Cable: 4 Hr ETA time window and STILL late! @ Sunday, June 24, 2007 8:52 AM

why is it so hard to believe that there are great people that work for comcast and maybe just maybe things cannot get done to the liking of the public but they try

non applicable

# re: Comcast Cable: 4 Hr ETA time window and STILL late! @ Wednesday, September 05, 2007 8:05 PM

Comcast has no clue about customer service. When asked I will tell everyone about my horrible experience waiting for someone to show up.  I have called them at least 32 times, each time they give me the run around.  All I wanted was for them to do what they said that they would do, send a service technician out to figure out why my high speed Internet service did not work.

Each time a different excuse.  They said that they sent someone but no one was home.  Heck I did not even take a shower because I did not want to miss them.  I called and called. I will say that if I could I would use someone else. It was much better when it was Time Warner Cable.  Comcast is a Bloated, out of touch company.

tony