Tech Tips, Comments and Curious Stuff

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Thanks for the entry -- there is surprisingly little out there about presence in Dynamics CRM 4.0. I saw that little check box when I was customizing a form and it threw me for a loop.

Thanks for the info. We have presence showing in CRM 4.0. It shows when you see the owner field on a form for example. But - we cannot get it to show on the user lookup grid at all, so that for example you could re-assign a case to someone who is online.

Any ideas?

Thanks

John

Currently have these servers:

-Win2k3 Enterprise AD

-Win2k3R2Sp2 64bit Exchange 2007

-Win2k3 Enterprise OCS2007 (Office Communication Server)

-Win2k3 Enterprise CRM4+SQL2005+CRM Email Router

And these client

-WinXP1+Office Communicator 2007

-WinXP2+Office Communicator 2007

All pcs above in 1 subnet

send IM between Communicator 2007 is working

I am following this URL

http://channel9.msdn.com/ShowPost.aspx?PostID=375129

But I can't get presence appear in my CRM4 contact "Full Name" column

What I did was just tick "Enable presence on this column"

Questions:

-In my setting I separate OCS than CRM4 server. Do I need to install it in 1 server

-How CRM4 know where OCS server located.

thanks

OCS2007:

-install Add/Remove Programs-Windows Components-Application Server

-insert CD

-click Deploy Standard Edition Server

click Prepare Active Directory

Step 1. Prep Schema

click Run

Step 3 Prep Forest

click Run

Step 5 Prep Current Domain

click Run

Exit

-open the CD again

-click Step 2 Deploy Server

-Welcome to the Deploy Server Wizard

-License Agreement

I accept the terms in the license agreement

-Location for Server Files

-Main Service Account for Standard Edition Server

click Create A New Account

Account Name: RTCService

Password: user123

Confirm Password: user123

-Component Service Account for this Standard Edition Server

AccoPassword: user123

Confirm Password: user123

-Web Farm FQDNs

Internal web farm FQDN: ocs.poc.net

External Web farm FQDN (optional): ocs.poc.net

-Location for Database Files

Persistent user database

Database: C:\LC Data\

Transaction logs: C:\LC Log\

Transient user database

Database: C:\LC Data\

Transaction logs: C:\LC Log\

-Ready to Deploy Server

-Step 3 Configure Server

click Run

-download selfssl from http://www.microsoft.com/downloads/details.aspx?familyid=56FC92EE-A71A-4C73-B628-ADE629C89499

-run selfssl

-type "selfssl.exe /N:CN=ocs.poc.net /V:730 /T

-Step 4 Configure Certificate

click Run

-Welcome to the Certificate Wizard

-Available Certificate Tasks

click Assign an existing certificate

-Available Certificates

click ocs.poc.net

-Configure the Certificate(s) of your Server

-Certificate Wizard completed successfully

I can solve my problem after I install outlook, crm for outlook, communicator client for every client pc.

Then in IE menu Tools-Internet Options-Security-Trusted Sites, you need to add crm server url like http://crm4.poc.net

thanks

OK, so we all know what it's for - but how do you turn the thing off? From what I can see, my clients have a choice of "display it" or "uninstall Messenger". I'm sure that can't be right,can it?