http://blogs.msdn.com/maamktg/archive/2007/10/09/little-things-make-a-difference.aspxWithin 2 days, I've read twice ( here and here ) about Virgin America and the fact that they have plugs on their planes. Build something great. And then make it easy for people to tell (and show) their friends.enCommunityServer 2.1 SP1 (Build: 61025.2)http://blogs.msdn.com/maamktg/archive/2007/10/09/little-things-make-a-difference.aspx#5382636Tue, 09 Oct 2007 17:01:56 GMT91d46819-8472-40ad-a661-2c78acb4018c:5382636Techy News Blog » Little Things Make a Difference<p>PingBack from <a rel="nofollow" target="_new" href="http://www.artofbam.com/wordpress/?p=6407">http://www.artofbam.com/wordpress/?p=6407</a></p> http://blogs.msdn.com/maamktg/archive/2007/10/09/little-things-make-a-difference.aspx#5652303Wed, 24 Oct 2007 18:52:38 GMT91d46819-8472-40ad-a661-2c78acb4018c:5652303Igniting the Revolution...<p>When we talk about what makes a &quot; remarkable &quot; experience, we usually talk about dealing with customers,</p> http://blogs.msdn.com/maamktg/archive/2007/10/09/little-things-make-a-difference.aspx#5816786Thu, 01 Nov 2007 19:43:32 GMT91d46819-8472-40ad-a661-2c78acb4018c:5816786Igniting the Revolution...<p>Let me start off by saying that I have a TON of respect for Google as a company. They've done a HUGE</p>