Matt Deacon's digestive blog

# Cannot start microsoft office outlook. Cannot open the outlook window | Microsoft Share Point @ Monday, June 01, 2009 6:01 AM

PingBack from http://microsoft-sharepoint.simplynetdev.com/cannot-start-microsoft-office-outlook-cannot-open-the-outlook-window/

Cannot start microsoft office outlook. Cannot open the outlook window | Microsoft Share Point

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Wednesday, June 03, 2009 5:38 AM

Thanks man, this should be the only solution on the web! Took me 30min to get your solution :)

Heinrich

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Thursday, June 04, 2009 5:59 AM

Thanks Mate, worked a treat. This type of information sharing is great for useless people like me. Thankyou again

Dave

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Sunday, June 07, 2009 11:58 AM

Wow.... where has this solution been all my life. It works... it's simple and it's fixed the problem in all of 5 seconds..... never mind the hour trwling through webpages with long winded solutions.  

Well done on finding this.

Peter

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Sunday, June 07, 2009 11:25 PM

thank you so much!!!

good job!

johnny5

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Tuesday, June 09, 2009 4:02 PM

Brilliant, that worked a treat. I too found various solutions to do with reconfiguring Outlook, reinstallation and then importing settings and so on, then I stumbled across this entry, gave it a try and I'm up and running.

JohnO

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Tuesday, June 09, 2009 5:45 PM

This work pefectly. Thanks Again

Al

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Tuesday, June 09, 2009 8:22 PM

Nice and simple solution.

Thanks Mate to share useful information.

Younus

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Tuesday, June 09, 2009 8:22 PM

Nice and simple solution.

Thanks Mate to share useful information.

Younus

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Tuesday, June 09, 2009 9:12 PM

3 days, 4 IT 'experts', and the solution takes 2 seconds.

Just one question....what have I actually done?  

reset navpane makes me suspicious whatever problem is still there, I've just 'navigated' away from it.

Vett

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Tuesday, June 09, 2009 11:41 PM

Thanks for saving me a lot of work. Great solution on here. And thanks to Dan!

Mike

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Wednesday, June 10, 2009 10:56 AM

Thanks mate, you legend!! Nothing else worked!!!

James

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Wednesday, June 10, 2009 11:27 AM

Sweet.  This did the Trick. I was just about ready to Re-Install! :(

Thanks :)

Izzy

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Thursday, June 11, 2009 9:29 PM

Thanks! Worked well for me as well, just had a user with the same problem and I'd never encountered that error message before.

Chris

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Thursday, June 11, 2009 11:23 PM

Thank you so much for posting this fix. I have looked for hours and days on end and was amazed that this took 2 seconds to fix the problem. You are my hero. Thank you, thank you.

Michele

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Friday, June 12, 2009 4:12 AM

Thanks. This soluttion saved my day :)

Andrius

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Friday, June 12, 2009 3:58 PM

you're the man, wish i'd found this soooo much sooner!  worked great, a few seconds and am up and running again.  

tom

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Saturday, June 13, 2009 1:35 PM

Just another thanks for posting this information.  The error popped up out of the blue so I hadn't a clue what caused it.  Found your blog post straight away and fixed it right up.

Thanks much! :D

Steph

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Monday, June 15, 2009 6:05 AM

Thanks mate I've saved my time by using your great simple solution. :-)

Malec1984

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Monday, June 15, 2009 4:33 PM

Fixed my problem in less than 2 mins - thank you so much!

Lesley

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Tuesday, June 16, 2009 11:02 AM

If only I had found this first, rather than running the Microsoft fix and having to rebuild all my accounts and rules.

Fantastic work, many thanks

Bryan Powell

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Thursday, June 18, 2009 3:58 AM

All I can say is !!! Thank You !!!

Tim

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Thursday, June 18, 2009 4:17 AM

Thanks guys, amazing. I thought it was my Windows 7 RC killing my outlook. Super!  

Ben

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Thursday, June 18, 2009 5:55 PM

This fault cost me a days work and it was my birthday). Finally found this solution (having tried various other switches) and finally got my Outlook open again at 5 to eleven at night.

Sainthood awaits thee.

Simon Hudson

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Thursday, June 18, 2009 7:47 PM

Ditto on the above comments - THANK YOU!

Chris

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Friday, June 19, 2009 10:26 AM

Anyone have any idea as to what may cause this error? I had never seen it before this week, but suddenly half a dozen laptops have gotten it in the past few days.

Jason

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Saturday, June 20, 2009 2:11 PM

AAA+++ would Start-Run-outlook.exe /resetnavpane again.

What a simple fix; would be handy to add to the error message.

I'm leaving for a business trip at 6am and was close to tears thinking about using OWA for 5 days.

Christian

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Monday, June 22, 2009 11:15 AM

Great fix and much appreciated.  It saved my sanity because have to get on the phone with Microsoft tech support.  Thank you.

Mitchell

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Monday, June 22, 2009 5:54 PM

Thanks Matt & Dan, your comments were spot on for the error message that cma up on Microsoft outlook (outlook.exe /resetnavpane)in the 'RUN' pane

cheers

Mike

Mike

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Tuesday, June 23, 2009 3:12 PM

A 5 second fix......you are AWESOME

Mike

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Thursday, June 25, 2009 8:13 AM

I had this same problem a month ago and had to restore a backup of my PST file because I couldn't find a solution. So when it happened again today I was so happy to find your post!!

John

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Sunday, June 28, 2009 10:58 AM

Saved my bacon!!!

Thank you so much!!!!!!!!!!!!!!!!!

John

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Monday, June 29, 2009 4:45 AM

After an hour or two undating, restarting etc, pulling hair out - I found this which did the job - many thanks!

Chris

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Monday, June 29, 2009 11:03 AM

This worked perfectly for me too.  Thanks for the tip!

Dave

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Monday, June 29, 2009 3:59 PM

Fixed it in less than a minute...Great find for a non-tech geek...Thanks!

Miso

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Tuesday, June 30, 2009 11:21 AM

Wonderful solution -- worked like a charm!

audrey

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Wednesday, July 01, 2009 6:02 PM

Spot on. You and the original source. Thanks.

Simon

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Thursday, July 02, 2009 1:39 PM

Thank you.  I purchased some software in desperation for S39 dollars.  And it didn't work.  And I don't think it works either.  But your solution did work.  Major thanks.  Cape Town. south Africa

Tracy

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Thursday, July 02, 2009 6:32 PM

Thanks for posting this solution. I would have never found it!

Wiley

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Tuesday, July 07, 2009 12:27 AM

Thanks - after 5 hours of trying to uninstall and reinstall office / outlook and system restores back and forth - this was a lifesaver.

I'm disappointed with Microsoft.  This problem appears to be fairly recent and happened to me after I ran a set of Windows updates one of which included an Outlook update.

Joburg, South Africa

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Wednesday, July 08, 2009 3:12 PM

Great fix - after hours of trying to resolve... error happened again after a reboot tho...

John - Stafford UK

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Thursday, July 09, 2009 8:36 AM

Adding to this because it saved my life.  Ok, not my physical one but certainly my professional one.  Thanks again.

John

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Monday, July 13, 2009 1:34 AM

awesome, on a business trip, and you helped me fix it! Lots of Karma points to you.

Neil

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Monday, July 13, 2009 9:57 PM

MANY MANY THANKS!!!!!!

After several hours of reinstalling, repairing Outlook I found this article

What a stupid error message. Descriptive value =0

David

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Wednesday, July 15, 2009 4:19 PM

Thanks for this lifesaver post outstanding JOB

MANY THANKS

Osmar Bell

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Wednesday, July 15, 2009 9:26 PM

Great solution.  Just don't forget the space - outlook.exe/(space)resetnavpane

Jessica

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Thursday, July 16, 2009 11:21 PM

Thanks alot for the gr8 tip.

save my day

Niravesh Srikalra

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Friday, July 17, 2009 8:42 AM

this looks promising, I did all the normal stuff with no effect short or uninstall / reinstall outlook or re-imaging the hard drive.  I should have googled the problem first !  probably a hangover of the simpler days when I knew CPM and could fix just about anything myself.....

Steve

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Saturday, July 18, 2009 1:00 AM

i dont know if anyone has realized this, but it might be a problem with shutting down the computer while office is still open, I've had to do this a couple of times now because of power outages....just a thought

Rob from arkansas

# THANK UUU MANNNN @ Monday, July 20, 2009 10:50 PM

THANK YOU VERRRYYYY MUCCCCHHHHH!

IF I COULD, I WOULD TO KISS YOUR FOOT!

Regards,

      Daniel

Daniel

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Thursday, July 23, 2009 11:56 AM

When I try your,I get "Windows cannot find "outlook.exe/resetnavpane'. Make sure you typed the name correctly, and then try again."

I'm using Vista. Is that why?

Kirk

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Thursday, July 23, 2009 3:25 PM

Thanks men. Worked as promised but will investigate why when I am in need of some trivial pursuits. Although, I am surprised your site was not the first one on the google search list(made it to #3) given the number of satisfied respondents.

Michael Cichon

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Tuesday, July 28, 2009 4:32 PM

THIS WORKED!

I'd like to break it again and run it again :)

tnx!

Christian

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Thursday, July 30, 2009 9:51 AM

Wow, this worked great.  Will it be permanent fix?  Henry

Henry Grace

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Saturday, August 01, 2009 3:25 AM

Worked first time. Many thanks. The Microsoft response was incomprehensible to me!

Stuart Goold

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Friday, August 07, 2009 10:22 AM

Was just about to unistall/reinstall Office 2007.  It seems as though the problem in my case had to do with the Windows Live Office and the WIndows Outlook Connector. Microsoft needs to fix this bug.  Thanks for your help with this solution, it worked.

Ray

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Monday, August 10, 2009 1:03 AM

mate, thank you so much for this fix!!!!

This should be the top link in google search for this error!!

cheers!!

:D

blahstah

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Sunday, August 30, 2009 9:02 PM

WOW,forunately I picked this one first even though it was 5th on page, MS should hire you.

BW

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Sunday, September 13, 2009 5:51 AM

thanks man, my  CEO laptop has got this error, i google it and found ur site and it resolved.

thanks again

samy

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Sunday, September 13, 2009 12:11 PM

Thank you very much for this excelent fix. Microsoft has a very complecate answer for this problem that, in my case, does not work at all.

Fernando

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Friday, September 18, 2009 7:43 AM

Thank you this solution worked a treat.

David

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Friday, September 18, 2009 12:33 PM

AFTER A REBOOT I HAVE THE SAME PROBLEM. ANYONE HAVE A PERMANENT FIX?

NOTYET

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Tuesday, September 29, 2009 7:56 PM

THis worked lke a charm. Still don't know what caused it. MAybe if a read more of the posts I'll finndout. Does anyone know why it happened?

Rogelio

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Tuesday, October 20, 2009 4:45 AM

Same here unfortunately - have to use the resetnavpane switch every time outlook is started?   I'm thinking it's maybe a plugin causing the problem?

Scotia Systems

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Wednesday, October 28, 2009 8:10 AM

GEEEE.....

Thanx man!

You just saved me from a heartattack....

Zadg Galbaras

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Saturday, October 31, 2009 1:00 PM

It hasn't worked for me :(. I just go back from holiday and downloaded my emails, laptop went off and now cant access outlook :( Exactly the same happend last time i got back from my last holdiay and i ended up having crate a new profile.  I have masses of emails and reminders and calendar i now cannot access - devasted :(

sAM v

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Thursday, November 05, 2009 9:16 PM

Wow... Simple but Great solution, the official Microsoft solution to run \Program Files\microsoft office\Office12\SCANPST.EXE did not do any help.

Finally the search and the intuition to click on this link helped

Suresh

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Sunday, November 08, 2009 3:49 AM

While /resetnavpane may work, it's not a satisfactory solution. I've read elsewhere that a patch corrupts the XML file that controls the navigation pane, causing the issue; but it's been 5 months since you started this thread and Microsoft still haven't acknowledged the problem (at least, I can't find anything in the kb) let alone fixed it! Do we have the plot for the next Apple commercial?

Jim M

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Thursday, November 12, 2009 7:56 AM

Thank god for you and Dan Thomas. This solution worked and stopped me from jumping off of a cliff.

DB

# re: Cannot start microsoft office outlook. Cannot open the outlook window @ Friday, November 20, 2009 8:16 AM

i am running MS 2007 and try to run the oulook.exe/resetnavpane file but my computer says it cant find the file??

Help!

joe garcia