Cannot start microsoft office outlook. Cannot open the outlook window

Cannot start microsoft office outlook. Cannot open the outlook window | Microsoft Share Point

Mon, 01 Jun 2009 13:01:33 GMT

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re: Cannot start microsoft office outlook. Cannot open the outlook window

Heinrich — Wed, 03 Jun 2009 12:38:30 GMT

Thanks man, this should be the only solution on the web! Took me 30min to get your solution :)

re: Cannot start microsoft office outlook. Cannot open the outlook window

Dave — Thu, 04 Jun 2009 12:59:17 GMT

Thanks Mate, worked a treat. This type of information sharing is great for useless people like me. Thankyou again

re: Cannot start microsoft office outlook. Cannot open the outlook window

Peter — Sun, 07 Jun 2009 18:58:50 GMT

Wow.... where has this solution been all my life. It works... it's simple and it's fixed the problem in all of 5 seconds..... never mind the hour trwling through webpages with long winded solutions.

Well done on finding this.

re: Cannot start microsoft office outlook. Cannot open the outlook window

johnny5 — Mon, 08 Jun 2009 06:25:33 GMT

thank you so much!!!

good job!

re: Cannot start microsoft office outlook. Cannot open the outlook window

JohnO — Tue, 09 Jun 2009 23:02:35 GMT

Brilliant, that worked a treat. I too found various solutions to do with reconfiguring Outlook, reinstallation and then importing settings and so on, then I stumbled across this entry, gave it a try and I'm up and running.

re: Cannot start microsoft office outlook. Cannot open the outlook window

Al — Wed, 10 Jun 2009 00:45:16 GMT

This work pefectly. Thanks Again

re: Cannot start microsoft office outlook. Cannot open the outlook window

Younus — Wed, 10 Jun 2009 03:22:50 GMT

Nice and simple solution.

Thanks Mate to share useful information.

re: Cannot start microsoft office outlook. Cannot open the outlook window

Younus — Wed, 10 Jun 2009 03:22:53 GMT

Nice and simple solution.

Thanks Mate to share useful information.

re: Cannot start microsoft office outlook. Cannot open the outlook window

Vett — Wed, 10 Jun 2009 04:12:12 GMT

3 days, 4 IT 'experts', and the solution takes 2 seconds.

Just one question....what have I actually done?

reset navpane makes me suspicious whatever problem is still there, I've just 'navigated' away from it.

re: Cannot start microsoft office outlook. Cannot open the outlook window

Mike — Wed, 10 Jun 2009 06:41:11 GMT

Thanks for saving me a lot of work. Great solution on here. And thanks to Dan!

re: Cannot start microsoft office outlook. Cannot open the outlook window

James — Wed, 10 Jun 2009 17:56:49 GMT

Thanks mate, you legend!! Nothing else worked!!!

re: Cannot start microsoft office outlook. Cannot open the outlook window

Izzy — Wed, 10 Jun 2009 18:27:26 GMT

Sweet. This did the Trick. I was just about ready to Re-Install! :(

Thanks :)

re: Cannot start microsoft office outlook. Cannot open the outlook window

Chris — Fri, 12 Jun 2009 04:29:22 GMT

Thanks! Worked well for me as well, just had a user with the same problem and I'd never encountered that error message before.

re: Cannot start microsoft office outlook. Cannot open the outlook window

Michele — Fri, 12 Jun 2009 06:23:56 GMT

Thank you so much for posting this fix. I have looked for hours and days on end and was amazed that this took 2 seconds to fix the problem. You are my hero. Thank you, thank you.

re: Cannot start microsoft office outlook. Cannot open the outlook window

Andrius — Fri, 12 Jun 2009 11:12:26 GMT

Thanks. This soluttion saved my day :)

re: Cannot start microsoft office outlook. Cannot open the outlook window

tom — Fri, 12 Jun 2009 22:58:31 GMT

you're the man, wish i'd found this soooo much sooner! worked great, a few seconds and am up and running again.

re: Cannot start microsoft office outlook. Cannot open the outlook window

Steph — Sat, 13 Jun 2009 20:35:23 GMT

Just another thanks for posting this information. The error popped up out of the blue so I hadn't a clue what caused it. Found your blog post straight away and fixed it right up.

Thanks much! :D

re: Cannot start microsoft office outlook. Cannot open the outlook window

Malec1984 — Mon, 15 Jun 2009 13:05:10 GMT

Thanks mate I've saved my time by using your great simple solution. :-)

re: Cannot start microsoft office outlook. Cannot open the outlook window

Lesley — Mon, 15 Jun 2009 23:33:26 GMT

Fixed my problem in less than 2 mins - thank you so much!

re: Cannot start microsoft office outlook. Cannot open the outlook window

Bryan Powell — Tue, 16 Jun 2009 18:02:20 GMT

If only I had found this first, rather than running the Microsoft fix and having to rebuild all my accounts and rules.

Fantastic work, many thanks

re: Cannot start microsoft office outlook. Cannot open the outlook window

Tim — Thu, 18 Jun 2009 10:58:20 GMT

All I can say is !!! Thank You !!!

re: Cannot start microsoft office outlook. Cannot open the outlook window

Ben — Thu, 18 Jun 2009 11:17:07 GMT

Thanks guys, amazing. I thought it was my Windows 7 RC killing my outlook. Super!

re: Cannot start microsoft office outlook. Cannot open the outlook window

Simon Hudson — Fri, 19 Jun 2009 00:55:37 GMT

This fault cost me a days work and it was my birthday). Finally found this solution (having tried various other switches) and finally got my Outlook open again at 5 to eleven at night.

Sainthood awaits thee.

re: Cannot start microsoft office outlook. Cannot open the outlook window

Chris — Fri, 19 Jun 2009 02:47:12 GMT

Ditto on the above comments - THANK YOU!

re: Cannot start microsoft office outlook. Cannot open the outlook window

Jason — Fri, 19 Jun 2009 17:26:32 GMT

Anyone have any idea as to what may cause this error? I had never seen it before this week, but suddenly half a dozen laptops have gotten it in the past few days.

re: Cannot start microsoft office outlook. Cannot open the outlook window

Christian — Sat, 20 Jun 2009 21:11:01 GMT

AAA+++ would Start-Run-outlook.exe /resetnavpane again.

What a simple fix; would be handy to add to the error message.

I'm leaving for a business trip at 6am and was close to tears thinking about using OWA for 5 days.

re: Cannot start microsoft office outlook. Cannot open the outlook window

Mitchell — Mon, 22 Jun 2009 18:15:31 GMT

Great fix and much appreciated. It saved my sanity because have to get on the phone with Microsoft tech support. Thank you.

re: Cannot start microsoft office outlook. Cannot open the outlook window

Mike — Tue, 23 Jun 2009 00:54:26 GMT

Thanks Matt & Dan, your comments were spot on for the error message that cma up on Microsoft outlook (outlook.exe /resetnavpane)in the 'RUN' pane

cheers

Mike

re: Cannot start microsoft office outlook. Cannot open the outlook window

Mike — Tue, 23 Jun 2009 22:12:55 GMT

A 5 second fix......you are AWESOME

re: Cannot start microsoft office outlook. Cannot open the outlook window

John — Thu, 25 Jun 2009 15:13:24 GMT

I had this same problem a month ago and had to restore a backup of my PST file because I couldn't find a solution. So when it happened again today I was so happy to find your post!!

re: Cannot start microsoft office outlook. Cannot open the outlook window

John — Sun, 28 Jun 2009 17:58:27 GMT

Saved my bacon!!!

Thank you so much!!!!!!!!!!!!!!!!!

re: Cannot start microsoft office outlook. Cannot open the outlook window

Chris — Mon, 29 Jun 2009 11:45:39 GMT

After an hour or two undating, restarting etc, pulling hair out - I found this which did the job - many thanks!

re: Cannot start microsoft office outlook. Cannot open the outlook window

Dave — Mon, 29 Jun 2009 18:03:25 GMT

This worked perfectly for me too. Thanks for the tip!

re: Cannot start microsoft office outlook. Cannot open the outlook window

Miso — Mon, 29 Jun 2009 22:59:37 GMT

Fixed it in less than a minute...Great find for a non-tech geek...Thanks!

re: Cannot start microsoft office outlook. Cannot open the outlook window

audrey — Tue, 30 Jun 2009 18:21:57 GMT

Wonderful solution -- worked like a charm!

re: Cannot start microsoft office outlook. Cannot open the outlook window

Simon — Thu, 02 Jul 2009 01:02:31 GMT

Spot on. You and the original source. Thanks.

re: Cannot start microsoft office outlook. Cannot open the outlook window

Tracy — Thu, 02 Jul 2009 20:39:03 GMT

Thank you. I purchased some software in desperation for S39 dollars. And it didn't work. And I don't think it works either. But your solution did work. Major thanks. Cape Town. south Africa

re: Cannot start microsoft office outlook. Cannot open the outlook window

Wiley — Fri, 03 Jul 2009 01:32:48 GMT

Thanks for posting this solution. I would have never found it!

re: Cannot start microsoft office outlook. Cannot open the outlook window

Joburg, South Africa — Tue, 07 Jul 2009 07:27:01 GMT

Thanks - after 5 hours of trying to uninstall and reinstall office / outlook and system restores back and forth - this was a lifesaver.

I'm disappointed with Microsoft. This problem appears to be fairly recent and happened to me after I ran a set of Windows updates one of which included an Outlook update.

re: Cannot start microsoft office outlook. Cannot open the outlook window

John - Stafford UK — Wed, 08 Jul 2009 22:12:31 GMT

Great fix - after hours of trying to resolve... error happened again after a reboot tho...

re: Cannot start microsoft office outlook. Cannot open the outlook window

John — Thu, 09 Jul 2009 15:36:14 GMT

Adding to this because it saved my life. Ok, not my physical one but certainly my professional one. Thanks again.

re: Cannot start microsoft office outlook. Cannot open the outlook window

Neil — Mon, 13 Jul 2009 08:34:46 GMT

awesome, on a business trip, and you helped me fix it! Lots of Karma points to you.

re: Cannot start microsoft office outlook. Cannot open the outlook window

David — Tue, 14 Jul 2009 04:57:27 GMT

MANY MANY THANKS!!!!!!

After several hours of reinstalling, repairing Outlook I found this article

What a stupid error message. Descriptive value =0

re: Cannot start microsoft office outlook. Cannot open the outlook window

Osmar Bell — Wed, 15 Jul 2009 23:19:19 GMT

Thanks for this lifesaver post outstanding JOB

MANY THANKS

re: Cannot start microsoft office outlook. Cannot open the outlook window

Jessica — Thu, 16 Jul 2009 04:26:38 GMT

Great solution. Just don't forget the space - outlook.exe/(space)resetnavpane

re: Cannot start microsoft office outlook. Cannot open the outlook window

Niravesh Srikalra — Fri, 17 Jul 2009 06:21:57 GMT

Thanks alot for the gr8 tip.

save my day

re: Cannot start microsoft office outlook. Cannot open the outlook window

Steve — Fri, 17 Jul 2009 15:42:31 GMT

this looks promising, I did all the normal stuff with no effect short or uninstall / reinstall outlook or re-imaging the hard drive. I should have googled the problem first ! probably a hangover of the simpler days when I knew CPM and could fix just about anything myself.....

re: Cannot start microsoft office outlook. Cannot open the outlook window

Rob from arkansas — Sat, 18 Jul 2009 08:00:25 GMT

i dont know if anyone has realized this, but it might be a problem with shutting down the computer while office is still open, I've had to do this a couple of times now because of power outages....just a thought

THANK UUU MANNNN

Daniel — Tue, 21 Jul 2009 05:50:38 GMT

THANK YOU VERRRYYYY MUCCCCHHHHH!

IF I COULD, I WOULD TO KISS YOUR FOOT!

Regards,

Daniel

re: Cannot start microsoft office outlook. Cannot open the outlook window

Kirk — Thu, 23 Jul 2009 18:56:14 GMT

When I try your,I get "Windows cannot find "outlook.exe/resetnavpane'. Make sure you typed the name correctly, and then try again."

I'm using Vista. Is that why?

re: Cannot start microsoft office outlook. Cannot open the outlook window

Michael Cichon — Thu, 23 Jul 2009 22:25:24 GMT

Thanks men. Worked as promised but will investigate why when I am in need of some trivial pursuits. Although, I am surprised your site was not the first one on the google search list(made it to #3) given the number of satisfied respondents.

re: Cannot start microsoft office outlook. Cannot open the outlook window

Christian — Tue, 28 Jul 2009 23:32:34 GMT

THIS WORKED!

I'd like to break it again and run it again :)

tnx!

re: Cannot start microsoft office outlook. Cannot open the outlook window

Henry Grace — Thu, 30 Jul 2009 16:51:15 GMT

Wow, this worked great. Will it be permanent fix? Henry

re: Cannot start microsoft office outlook. Cannot open the outlook window

Stuart Goold — Sat, 01 Aug 2009 10:25:22 GMT

Worked first time. Many thanks. The Microsoft response was incomprehensible to me!

re: Cannot start microsoft office outlook. Cannot open the outlook window

Ray — Fri, 07 Aug 2009 17:22:03 GMT

Was just about to unistall/reinstall Office 2007. It seems as though the problem in my case had to do with the Windows Live Office and the WIndows Outlook Connector. Microsoft needs to fix this bug. Thanks for your help with this solution, it worked.

re: Cannot start microsoft office outlook. Cannot open the outlook window

blahstah — Mon, 10 Aug 2009 08:03:47 GMT

mate, thank you so much for this fix!!!!

This should be the top link in google search for this error!!

cheers!!

re: Cannot start microsoft office outlook. Cannot open the outlook window

BW — Mon, 31 Aug 2009 04:02:33 GMT

WOW,forunately I picked this one first even though it was 5th on page, MS should hire you.

re: Cannot start microsoft office outlook. Cannot open the outlook window

samy — Sun, 13 Sep 2009 12:51:19 GMT

thanks man, my CEO laptop has got this error, i google it and found ur site and it resolved.

thanks again

re: Cannot start microsoft office outlook. Cannot open the outlook window

Fernando — Sun, 13 Sep 2009 19:11:36 GMT

Thank you very much for this excelent fix. Microsoft has a very complecate answer for this problem that, in my case, does not work at all.

re: Cannot start microsoft office outlook. Cannot open the outlook window

David — Fri, 18 Sep 2009 14:43:09 GMT

Thank you this solution worked a treat.

re: Cannot start microsoft office outlook. Cannot open the outlook window

NOTYET — Fri, 18 Sep 2009 19:33:29 GMT

AFTER A REBOOT I HAVE THE SAME PROBLEM. ANYONE HAVE A PERMANENT FIX?

re: Cannot start microsoft office outlook. Cannot open the outlook window

Rogelio — Wed, 30 Sep 2009 02:56:33 GMT

THis worked lke a charm. Still don't know what caused it. MAybe if a read more of the posts I'll finndout. Does anyone know why it happened?

re: Cannot start microsoft office outlook. Cannot open the outlook window

Scotia Systems — Tue, 20 Oct 2009 11:45:53 GMT

Same here unfortunately - have to use the resetnavpane switch every time outlook is started? I'm thinking it's maybe a plugin causing the problem?

re: Cannot start microsoft office outlook. Cannot open the outlook window

Zadg Galbaras — Wed, 28 Oct 2009 15:10:26 GMT

GEEEE.....

Thanx man!

You just saved me from a heartattack....

re: Cannot start microsoft office outlook. Cannot open the outlook window

sAM v — Sat, 31 Oct 2009 20:00:58 GMT

It hasn't worked for me :(. I just go back from holiday and downloaded my emails, laptop went off and now cant access outlook :( Exactly the same happend last time i got back from my last holdiay and i ended up having crate a new profile. I have masses of emails and reminders and calendar i now cannot access - devasted :(

re: Cannot start microsoft office outlook. Cannot open the outlook window

matt deacon — Sun, 01 Nov 2009 09:26:24 GMT

sAM v - if you email me your contact details I'll try and help further ... no promises;)!

re: Cannot start microsoft office outlook. Cannot open the outlook window

Suresh — Fri, 06 Nov 2009 05:16:29 GMT

Wow... Simple but Great solution, the official Microsoft solution to run \Program Files\microsoft office\Office12\SCANPST.EXE did not do any help.

Finally the search and the intuition to click on this link helped

re: Cannot start microsoft office outlook. Cannot open the outlook window

Jim M — Sun, 08 Nov 2009 11:49:43 GMT

While /resetnavpane may work, it's not a satisfactory solution. I've read elsewhere that a patch corrupts the XML file that controls the navigation pane, causing the issue; but it's been 5 months since you started this thread and Microsoft still haven't acknowledged the problem (at least, I can't find anything in the kb) let alone fixed it! Do we have the plot for the next Apple commercial?

re: Cannot start microsoft office outlook. Cannot open the outlook window

DB — Thu, 12 Nov 2009 15:56:54 GMT

Thank god for you and Dan Thomas. This solution worked and stopped me from jumping off of a cliff.

re: Cannot start microsoft office outlook. Cannot open the outlook window

joe garcia — Fri, 20 Nov 2009 16:16:16 GMT

i am running MS 2007 and try to run the oulook.exe/resetnavpane file but my computer says it cant find the file??

Help!

re: Cannot start microsoft office outlook. Cannot open the outlook window

matt deacon — Fri, 20 Nov 2009 16:56:28 GMT

DB - go to the command prompt an dchange directory to your office folder.

In my case you can find it here ...

cd c:\program files\Microsoft Office\Office14

but I'm on Office 2010 Beta ... have search for outlook.exe

email me directly and I'll try and help more ..

Good luck

Matt

re: Cannot start microsoft office outlook. Cannot open the outlook window

David Sterling — Tue, 01 Dec 2009 20:38:14 GMT

Whatever you do, DON'T follow Microsoft's solution found here:

http://support.microsoft.com/kb/252304

It wipes out your profile completely and trashes the registry entry so you will loose all email you have without importing.

re: Cannot start microsoft office outlook. Cannot open the outlook window

Paul — Mon, 07 Dec 2009 23:44:14 GMT

THANK YOU!!! I was pulling my hair out trying to figure this out. 2 profiles, both using a single pst file. One user profile worked, one didn't

re: Cannot start microsoft office outlook. Cannot open the outlook window

andy flit — Tue, 15 Dec 2009 12:33:12 GMT

Hi Matt

I'm running Vista and I get the same message as joe garcia when i try the run-outlook.exe/resetnavpane it comes back that it can't find folder

Any ideas please

cheers

andy

re: Cannot start microsoft office outlook. Cannot open the outlook window

Fiona — Thu, 17 Dec 2009 14:46:41 GMT

ive had this trouble since yesterday, cannot find out how to fix it, i cant access my emails anyother way!!!! PLEASE HELP!!!!

have tried the resetnavpane but to no avail, i am on vista basic. thank you in advance!!!