White paper: SharePoint Products and Technologies customization policy
I have had several requests lately for a list of supported customizations in SharePoint. Take a look at this extensive document, published in June 2007:
http://technet2.microsoft.com/Office/en-us/library/95111d67-6ad7-4493-a4e0-f11bd5e787761033.mspx?mfr=true
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About Frank Jusnes
Frank Jusnes - Consultant, Microsoft Consulting Services