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Outlook 2007 and Getting Things Done

Every now and then someone asks about how to use Outlook 2007 with the Getting Things Done (GTD) /Take Back Your Life! methodology, which suggests heavy use of categories and tasks to manage your mail, tasks, and life. Here are some tips for getting started with Getting Things Done in Outlook 2007:

 

1.       Categories – Categories are now unified across all of Outlook. To set up your categories, such as @home, @work, @phone, @e-mail, etc. by clicking on Actions->Categorize->All Categories. If you used categories in the past, your categories may already be set up for you. (When migrating between Outlook 2003 and Outlook 2007, all flagged mail becomes categorized with the corresponding color category (e.g. Red Category for Outlook 2003 Red Flags), all Calendar labels become categories, and all categories that had been used on Outlook 2003 Contacts and Tasks are migrated forward. All categories that were never used (e.g. the “Hot Contacts” category) do not get migrated.)

 

2.       To-Do Bar – The To-Do Bar, the panel on the right side of the main Outlook window, works much like the legacy Task Pad did. To best fit GTD, change the arrangement in the To-Do Bar to be Arranged By: Categories by clicking on the “Arranged By: Due Date” header in the To-Do Bar and selecting “categories.” Your tasks will now be arranged by category.  To collapse all of the headers (category names), right click on one of the category headers and select “Collapse all headers.”

 

3.       Flagging –  In Outlook 2007, flagging a mail makes it appear as a task in the To-Do list. To make this work for GTD, set your default flag to No Date by right clicking on the flag next to a mail item and selecting “Set Quick Click…” In the dialog, select “No Date” in the drop down menu. This way, you can flag your mail to make it tasks without a start date.

 

4.       Quick Click Category –  Categories have now been added (made more visible) in mail and they now have color. You can apply a category to a mail item by just clicking (and right clicking) on the square box on the right side of your mail items. To make it even easier, try setting the quick click category to your most frequently used category, such as @ E-mail, by right clicking on the category square next to a mail item and selecting “Set Quick Click…” In the dialog, select your most frequently used category from the drop down menu. Now next time you click on the square next to your mail, you can apply your default category in one click.

 

5.       Reminders – by default, when you set a due date on a task, the reminder is turned off in Outlook 2007. (We did this because the default flag has a due date so reminders would be firing all the time.) If you only use due dates rarely (i.e. not for the majority of your tasks), then you may want to turn setting reminders with due dates back on by going to Tools->Options->Task Options.

 

Now when you receive an e-mail that requires you to take some next action, you can flag it in the mail list view, then categorize it and then rename it in the To-Do Bar with your next action. If you want to get it out of your inbox, drag the mail to a project or other folder. Doing so will keep the item on your To-Do Bar/Daily Task List, but it will make your Inbox much cleaner.

 

When you are done with the task, just click on the flag next to the task to mark it complete. It will disappear from the To-Do Bar (completed tasks are filtered out) but it will continue to exist in the mail or task folder where you filed it.

 

If you want to schedule time for your tasks, you can go to the calendar and drag them from the To-Do Bar or Daily Task List on to the Calendar.

 

An alternative, and much faster approach is to drag the e-mail to the To-Do Bar under the category that the mail belongs to, and then drag the mail to the reference folder. In this way, the mail gets flagged, categorized, and filed for reference with two drags.

 

If a task pops into your head, you can type it into the To-Do Bar and hit return, and a task will be created. You can then drag it into the appropriate category grouping. (If you aren’t seeing the new item row in the To-Do Bar, you may need to reset your To-Do Bar and then arrange by category again.)

 

Let me know how this works out! And of course, please post other tips!

 

-Melissa

Published Wednesday, July 19, 2006 1:42 PM by mmacbeth

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# re: Outlook 2007 and Getting Things Done

Too late now, but it would be nice if categories migrated to tags and allow users to tag information items, displaying associated tags in place of color codes categories, because at some point, a person is going to run of discernable colors.
Wednesday, July 19, 2006 10:49 PM by superrcat

# re: Outlook 2007 and Getting Things Done

Will reminder for emails in folders other than the inbox folder be raised in Outlook 2007? As opposed to all the rpevious versions I've used were reminders were raised only for the email in the Inbox folder, which makes them less usable.
Thursday, July 20, 2006 7:58 AM by Nick

# re: Outlook 2007 and Getting Things Done

Nick -- there's a plug-in called Reminder Manager that allows you to set reminders in any folder you choose that can get you around this issue.  
Thursday, July 20, 2006 12:19 PM by Tom

# re: Outlook 2007 and Getting Things Done

Nick and Tom-
Reminders now fire from all folders! This is no longer an issue!

-Melissa
Thursday, July 20, 2006 1:44 PM by mmacbeth

# re: Outlook 2007 and Getting Things Done

Superrcat,

While there are only a limited number of category colors, the number of categories one can have in Outlook 2007 is nearly limitless. And categories can be applied to every Outlook item type. And multiple categories can be applied to the same item. So basically, color categories are just like tags, but with color too!

-Melissa
Thursday, July 20, 2006 1:46 PM by mmacbeth

# re: Outlook 2007 and Getting Things Done

Great! Thanks for the info Melissa!

Friday, July 21, 2006 9:26 AM by Nick

# Gary Slinger » links for 2006-07-21

Friday, July 21, 2006 11:57 AM by Gary Slinger » links for 2006-07-21

# re: Outlook 2007 and Getting Things Done

Hi Melissa,

nice trick with the "." and "@" to get some categories to be alphabetized on top!

Patrick
Friday, July 21, 2006 9:16 PM by Patrick Schmid

# GGTD-Geeks Guide To Getting Things Done » GTD Power Links 07-24-06

# re: Outlook 2007 and Getting Things Done

In the calendar, is there a way to hide certain times of the day? I very rarely have anything to do between 10pm and 5am - surely on the odd occasion when there is somthing, these times can be shown.

Thanks for the tips.

Peter
Tuesday, July 25, 2006 6:07 AM by Peter

# re: Outlook 2007 and Getting Things Done

Try right-clicking on the time scale on the left side of the calendar and make the scale bigger.

-Melissa
Tuesday, July 25, 2006 5:25 PM by Melissa MacBeth

# re: Outlook 2007 and Getting Things Done

I already have the time scale on 60 minutes so everything fits without scrolling.

If i set the time scale to 30 minutes then everything gets bigger but then i have to manually scroll to the right selection of times (ie: 7am to 8pm etc) all the time.

What im really wanting to do is hide 12:00-5:00am completely and have them only show up if there IS something in that time.

In other words, what im trying to do is pretty much what changing it to 30 mins does, but have it hide the times that are currently just scrolled out of view (kind of).


Sorry, it's quite hard to explain what I mean, i'll try and find an example, I know I have seen it somewhere before.

Thanks again.

Peter
Tuesday, July 25, 2006 10:52 PM by Peter

# re: Outlook 2007 and Getting Things Done

Just remembered where I've seen it... typical, right after I submit...

On my old Palm Zire, in the calendar preferences, right up the top you can simply choose a start time and a finish time for the calendar view.

Thanks,
Peter
Tuesday, July 25, 2006 10:54 PM by Peter

# re: Outlook 2007 and Getting Things Done

Not clear if I can create sub categories: example: Business Contacts as main, Europe as sub category, Asia, Brazil etc...
Thursday, July 27, 2006 9:50 AM by André Barake

# re: Outlook 2007 and Getting Things Done

I'm liking Outlook '07 quite a bit - the color tagging is quite handy.  However, why is Outlook *still* using a 10 year old schema that is completely locked down?  Custom fields in Outlook are mostly useless - I can't sort on them, I can't add system fields (eg, email, phone number, address), and I can't use them in calculations.  Example: I'd like to create a birthday view that sorts by month & day (not including the year as it does now) - as far as I can tell, it can't be done.  
Sunday, July 30, 2006 1:54 AM by Mike

# re: Outlook 2007 and Getting Things Done

Outlook 2007 is great ~ I love Categories and use the Quick Click Category feature a lot.  Only problem is when using my tablet pc in  portrait mode, the Quick Click square icon is missing. Has this been fixed?

Thanks.
Monday, July 31, 2006 2:55 AM by Cliff

# re: Outlook 2007 and Getting Things Done

Cliff,

In portrait mode, the default causes the your mail list to revert to single line mode. To make quick clicks work in Portrait Mode (or when the reading pane is on the bottom) turn compact layout on all the time. To do this, click on View->Arrange By->Custom... Then click on the Other Settings... button. Under "Other options" uncheck the box next to "Use compact layout in widths smaller than 80 characters." and check the box below it that says "Always use compact layout." Viola! The quick click should be back.

-Melissa
Monday, July 31, 2006 2:50 PM by mmacbeth

# re: Outlook 2007 and Getting Things Done

Melissa,

Thanks a lot - I would never have found that on my own. By the way, about 3 month ago I read "Total Work Day Control Using Microsoft Outlook: The Eight Best Practices of Task and E-Mail Management" by Michael Linenberger.  In the book he shows you how to set up and configure Outlook based on time management principals.  The end result looks surprisingly similar.

Keep creating,
Cliff
Tuesday, August 01, 2006 6:11 AM by Cliff

# Jon Rowett’s Workblog » Links for 01 August 2006

Wednesday, August 02, 2006 9:01 AM by Jon Rowett’s Workblog » Links for 01 August 2006

# Status Icons

Follow-up flags and categories are great and have good iconic representation. I think the missing piece of the puzzle is a nice color-coded icon for status. It's very helpful to be able to tell at a glance whether a given task is something I'm actively working on or whether I'm waiting for someone or something else before I can turn my attention back to it.
Thursday, August 03, 2006 11:18 AM by Keith Mann

# » Links: 7-31-2006

Tuesday, August 08, 2006 3:05 AM by » Links: 7-31-2006

# re: Outlook 2007 and Getting Things Done

Melissa,

Thanks for the informative blog, it's definately helped me get up and running with tasks and Outlook.

I currently use Franklin Covey but have been able to get Outlook 12 task management to act like FC does with regards to prioritization (A1, B1,etc) - the only things missing that I would love are:

Capability to create a drop down menu to select A1, B1, etc without having to type it in - which is what I have to do now. I did try to create a new field/property per your blog instructions but the pull down menu was not an option.

Capability to use status icons instead of the dreaded text (too bulky for an already limited window - also visuals are faster to interpret). I'd like to see that in a drop down also.

Drag and Drop tasks to different dates in calender and actually create tasks instead of appointments. If possible it would be nice if the functionality was available to rearrange task priority via drag and drop as it is done in FC.

Hierarchical task elements (project format) such as those in MS project would be nice.

Other than those items - I really love this new version and I look forward to replacing FC with this version of Outlook.

Thursday, August 10, 2006 4:32 PM by Carmen

# Outlook 2007 and Getting Things Done : Techtips

Friday, August 11, 2006 1:19 PM by Outlook 2007 and Getting Things Done : Techtips

# re: Outlook 2007 and Getting Things Done

Any tips for implementing GTD 'Projects' for tasks in Outlook 2007 ?

Thanks
Adam.
Monday, August 14, 2006 3:26 PM by Adam Sheppard

# re: Outlook 2007 and Getting Things Done

Melissa,

I have run into a small issue and wondered if you or others may have a solution.  Seems that "Todo's" created by email messages do not have completion dates like Tasks do.  The typical filter on the task view (or Todo view) to filter out completed tasks does not work because it seems to interpret the lack of completion date field to mean the item is completed.  

Thanks,

Jeff
Tuesday, August 15, 2006 8:50 AM by Jeffpyden

# re: Outlook 2007 and Getting Things Done

Jeff,

do you have an IMAP email account?

Patrick
Tuesday, August 15, 2006 2:17 PM by Patrick Schmid

# re: Outlook 2007 and Getting Things Done

Jeff,

First, you might want to reset your task view (see http://blogs.msdn.com/melissamacbeth/archive/2006/03/15/552324.aspx for more details.) You should be able to set "completed" "not equal" to "no" in the filter (View->Arranged By->Custom...->Filter) to filter out completed tasks. Or you can use the Active tasks view.

Let us know how it works out.

-Melissa
Tuesday, August 15, 2006 5:39 PM by mmacbeth

# re: Outlook 2007 and Getting Things Done

I am still not able to see flagged mail msgs after resetting the view and adding back the completed=no filter - my email is jpyden@omnivue.net

Thanks,

Jeff
Thursday, August 17, 2006 10:03 PM by Jeffpyden

# KOrganizer

I'm an avid user of KOrganizer and am glad to see that Outlook 2007 is implementing features which I love in KOrganizer.  I don't know if this is implemented in Outlook 2007, but hiearchical Tasks is a feature which is absolutely necessary in my GTD system, and KOrganizer does it very well.  It allows one to write a Task (think Project here) and break that task down into sub-tasks (next actionsto take). If you're in the middle of a task and need to stop, you can make a sub-task of that task and write yourself a little note as to where you were, then when you resume you can know where you were.  

I've been doing this for a while and it's worked out brilliantly.  I'd recommend trying it out and hope that something like this is implemented for Outlook 2007 so that people who use that can have this ability.

steven

You can run KOrganizer on Linux, but you can also use KOrganizer/PI on Windows (http://www.pi-sync.net)

p.s. - I hopefully will have a blog article up soon about KO/PI describing how I use this which may be useful as a case study.
Tuesday, August 22, 2006 7:23 AM by Steven Yi

# steven yi :: music » Blog Archive » GTD with KOrganizer/PI

# Hanselminutes Podcast 30 - Outlook Add-Ins and Personal Productivity Enhancers

Friday, August 25, 2006 6:57 PM by Scott Hanselman's Computer Zen

# re: Outlook 2007 and Getting Things Done

Melissa,

do all these new features in Outlook 2007 also work with IMAP? I've been a frustrated user of Outlook 2003 since I discovered that Outlook 2003 does not support "Search Folders" in IMAP servers.

I know that many people use Outlook with Exchange but I imagine that there is also quite a few that use it with IMAP (such as at my work)  and it is sad to feel like a "second-rate" user, specially when other simpler products (such as Thunderbird) deal with IMAP wonderfully :-(

I also wish that "conversations" where handled as beautifully as in Gmail!

Without better IMAP support, it is hard for me to get excited about Outlook, despite all the work that I can tell that you are putting into the new version.

Cheers,

Angel
Friday, September 01, 2006 3:14 AM by Angel

# re: resetting task list

I've found your message about using outlook 2007 for GTD incredibly helpful. I've had this problem though, that when I flag an email it immediately shows up on the todo bar, but does not show up in the task list. This worked for a while but now seems not to. Is this a known problem or some stupid mistake I'm making? (I'm betting on the latter!)

Thanks

Mike
Monday, September 04, 2006 10:55 PM by mike mcpherson

# re: Outlook 2007 and Getting Things Done

Mike,

If you could write me on the side, I might be able to help you some more.

Thanks,
-Melissa
Tuesday, September 05, 2006 6:33 PM by mmacbeth

# GTD in Office 2007

JHolmes, a recent hire to the NuSoft team (Welcome, Jim!), asked me, "Have you looked at the set of GTD tools for Office 2007?", and referred me to another blog post where someone is using Office 2007 ...
Saturday, September 16, 2006 8:06 AM by Marks Remarks

# Sort Incoming Email by Contact Category

One of the single most-useful things I would like to have in Outlook is the ability to create rules for incoming mail based on the category of the Contact (NOT of the mail message).

As it is, I categorize all of my contacts (Family, Friends, Work, etc.) - but cannot use this categorization for sorting incoming mail (which is, to me, the most intuitive way to sort my email). I have to create sub-address books for each category for which I want to sort mail. That, in turn, requires me to have my contacts in two places - since Outlook uses one address book as the default for looking up contacts, and also in order to keep my Outlook contacts synchronized with my PDA.

Will Outlook 2007 provide this functionality (I hope!)?
Sunday, September 17, 2006 4:45 PM by Chip Bennett

# re: Outlook 2007 and Getting Things Done

Chip,

Since categories are unified across Outlook, you should be able to apply the same categories to mail that you applied to contacts, and then arrange by category.

I hope this helps.

-Melissa
Monday, September 18, 2006 7:24 PM by mmacbeth

# re: Outlook 2007 and Getting Things Done

I'd figured out a similar method, but have been using it and while I love the new categories, if you want to use them as you describe, we really need categories as check box selectable.  I have to click category 4 times to set the action and project, instead of 3.  Not a big deal but gets annoying after a while.
Thursday, September 21, 2006 5:45 PM by P Cause

# re: Outlook 2007 and Getting Things Done

Melissa,

I've only just installed Office 2007 Beta, so I apologize if I'm asking something that should be obvious.

I don't see how to apply categories of the *sender* to emails sent from that sender.

For instance, I have several contacts with the category "Family". I see this category applied to the contacts, but I do not see this category applied to emails sent from these contacts, nor any way to apply those categories automatically (i.e. upon receipt).

I hope this is clear; I've not yet had any coffee this morning. :)
Saturday, September 23, 2006 9:56 AM by Chip Bennett

# re: Outlook 2007 and Getting Things Done

Is there a reason why i can't select both compact view and in cell editing in the task list. I would like to copy the default to-do list and then add filtering.

Tuesday, October 03, 2006 12:31 AM by Jacob

# re: Outlook 2007 and Getting Things Done

I would give a lot to have the colored flags in Outlook 2007 as they were in 2003, with also the ability to create your own flags, as it is the case with colored categories.

I really do not understand why this feature has been disappeared from 2007.

The time value that the new function of the flags represents could easily be created by user with only 4 flags for today tomorrow etc. This would allow another 21 to be customized. (this only if the ability to create your own flags was given)

For sure the developers had a reason and I would very much like to know it because myself I can’t see it.

Maybe I get an answer one day! I have posted this question wherever I could, but no reply by anyone!!

Regards,

Christos D. Nanouris - entropy1963@hotmail.com

Wednesday, October 04, 2006 8:59 AM by Christos Nanouris

# re: Outlook 2007 and Getting Things Done

Christos,

Thanks for your question. Here is a link to a post on our reasoning behind the change from colored flags to task flags. http://blogs.msdn.com/melissamacbeth/archive/2005/11/30/498698.aspx

It should also be noted that instead of colored flags, you can now use colored categories (see http://blogs.msdn.com/melissamacbeth/archive/2006/02/17/534491.aspx for more details) which gives you to many more colors than Outlook 2003, the same quick click behavior, and the ability to name your colors - which can now be used across the product.

I hope that you find this new functionality useful.

Thanks,

Melissa

P.S. Where else have you posted this question?

Wednesday, October 04, 2006 8:04 PM by mmacbeth

# re: Outlook 2007 and Getting Things Done

Jacob -

Almost missed your comment... Anyway, you should be able to use compact layout and incell editing together, that is the default. You might want to reset your view to see if that works.

Thanks,

Melissa

Thursday, October 05, 2006 7:47 PM by mmacbeth

# re: Outlook 2007 and Getting Things Done

I have tried many times with new views to get it working but each time I'm not able to select both at the same time. Is this an issue with my build or is there another dependancy I'm not aware of?

Monday, October 16, 2006 12:06 AM by Jacob

# re: Outlook 2007 and Getting Things Done

Jacob - I am not sure - e-mail me on the side and I will work with you to get this figured out.

-Melissa

Monday, October 16, 2006 2:18 PM by mmacbeth

# re: Outlook 2007 and Getting Things Done

I've seen a few posts re: some form of project methodology for tasks or hierarchical tasks, but no responses yet...

This is something I am also interested in getting some help on.  I know I can create Task subfolders, but my last experience with Windows PocketPC was that these subfolders don't sync, so it wasn't useful for me at the time.

Any ideas on how to use tasks/subtasks to manage personal projects?

Monday, October 23, 2006 7:44 AM by Zack

# re: Outlook 2007 and Getting Things Done

Is there a way to use Quick Click to apply categories to contacts?  I can't seem to find a view that will allow me to do this.

Friday, October 27, 2006 4:31 PM by Clark

# re: Outlook 2007 and Getting Things Done

I love the new features.  The only thing I wish (and maybe it's even possible) is that I could change the flag associated with "no date" to be less intense.  It's the same color as "Today" by default, so everything looks urgent and there's no way for me to make something that really is due today stand out.

Friday, November 03, 2006 7:40 PM by Michael Ebstein

# re: Outlook 2007 and Getting Things Done

Thanks for the tips. Outlook 2007 seems like a great core for the GTD system, especially for someone like me that have 100+ emails a day to handle.

My problem is that Outlook keeps restarting every 15-30 minutes and they the TO-DO bar settings always reset. The Taks, To-do and Email setting are fine only the right To-Do bar resets.

Any ideas what I can do to get rod both of the restart thing(outlooks needs to restart...) and the to-do bar setting reset?

Tuesday, November 07, 2006 9:24 AM by mihain

# re: Outlook 2007 and Getting Things Done

Why doesn't Microsoft include something like the Getting Things Done plugin for Outlook 2003 as a standard for Outlook 2007.  Tight and stable integration of the tools for the methodology implementation would really be good to pay for.

At the moment, I can't see why my firm should pay out for a new Outlook when it doesn't offer any really better integration of productivity management than the current version.  The difference is between productivity management being a core component of Outlook, or productivity being the after thought that it currently is "well you can use flags to flag things up etc..."

Microsoft has boobed here - there was a wide open opportunity to steal the productivity management marketplace from the poor solutions currently out there.

Seems like Microsoft will only respond when the GTD plugin for Thunderbird comes out in 2007.  Then there will be some real competition, and Microsoft will be the poorer for it.

Sunday, November 12, 2006 9:03 PM by johnny_boy

# re: Outlook 2007 and Getting Things Done

Melissa,

I like the look of the new Outlook but I am disappointed with one aspect for IMAP.  I cannot set a start date, an end date or a reminder for a flag for an item in an IMAP folder.  Am I missing something?  Is it remedied in the production version (which I understand has just gone or is about to go to manufacture)?  Or is it by design?  ANd if so why has the functionality of flags been so compromised for IMAP email?

Cheers,

Chris

Thursday, November 16, 2006 10:14 AM by Chris Woodhouse

# Outlook 2007 and Getting Things Done

Hi Melissa,

Congratulations for your blog... a real inspiration.

Is there a way to do some kind of small project with the O2007.

Task

 Subtask 1

 Subtask 2

...

Cheers,

Stephane.

Friday, November 17, 2006 4:36 AM by Stephane Fillon

# log.itto.be » Blog Archive » links for 2006-11-16

Friday, November 17, 2006 6:33 AM by log.itto.be » Blog Archive » links for 2006-11-16

# re: Outlook 2007 and Getting Things Done

Hi Milisa,

You state that reminders now fire on all email folders in Outook 2007. This, however, is not my experience. I find that just like in 2003 they will only fire on emails directly in the Inbox and NO other folder under or outside the inbox.

Would you mind getting back to me on this? You are one of the few people I have seen mention this issue, and the only one I have seen saying reminders work on all folders.

My email is general111 (AT_) feal (DOT) org

That's general  111 (three ones)

Thanks,

Jonathan

------------------

# re: Outlook 2007 and Getting Things Done

Nick and Tom-

Reminders now fire from all folders! This is no longer an issue!

-Melissa

Thursday, July 20, 2006 1:44 PM by mmacbeth

Monday, December 11, 2006 5:05 PM by Jonathan NZ

# re: Outlook 2007 and Getting Things Done

Jonathan,

Thanks for the post.  However, I think what Melissa states only applies to POP folders, (and possibly Exchange (though I don't have an exchange based email service so can't comment).  What I do know is that IMAP folders still only allow me to set a flag.  I CANNOT set a reminder.

Melissa,

Can you throw any light on my question posted 16th November?

Thanks,

Chris

chris.woodhouse@royalmail.com

(chris DOT woodhouse AT royalmail DOT com)

Tuesday, December 12, 2006 9:44 AM by Chris Woodhouse

# # re: Outlook 2007 and Getting Things Done

Dear Melissa,

Thank you for answering my comment. However, having read the link you gave me, still I can’t really understand why the colored flags have disappeared from 2007 edition. What I post here below is a letter, that I had sent to you some time ago, after a recommendation of Mr. Patrick Daniel Schmid (Microsoft MVP)

Before reading any further please take into consideration that there are companies, like mine, which do no know who is sending them an email! (These are almost all companies which are receiving requests for services or products through online forms) When the majority of the incoming emails are from unknown senders then all functions in the command menu bar-->Tools-->Organize become useless.

UNLESS there was a choice to mark red or blue or whatever color any mail sent TO rather than only sent FROM. This would make sense if there was also a rule to forward colored mail to user3@my-company.com and/or move to folder etc) Relatively would have made great sense if you could mark with a color of your choice all mail received through a specific account or, if you correspond very often with different people of the same company, mark with color all mail from @company.com Now I need to update my rules every time I receive an email from another person from the same @company.com

Briefly I am telling you that the only way to organize your incoming mail, if you do not know the sender, is either whom these emails are being sent to and/or through which account eventually are being received. (A company which deals mainly with online forms can control where these forms are being sent to, by setting up the form in the first place).

The introduction of the colored flags in Outlook 2003 was, at least to my standpoint, a very useful tool that becomes a powerful one if properly combined with rules. (This was also the most important reason that we upgraded to Outlook 2003, and the only reason NOT to upgrade in Outlook 2007)

The colored flag (like the “mark with a color” function in Organize command) gives to the incoming message a TEMPORAL attribute and to the user the chance to see with one glance what he needs to do within his working day.

This attribute can be time, importance or whatever the user decides. If you had also given the chance to the user to create 25 different colored flags, like you did with categories in 2007 edition, then by clicking on send/receive 90% of the hundreds, on daily basis incoming email, would have already been organized by the rules.

Now in 2007 edition you have limited the powerful tool of the colored flags to only the attribute of time! Remember that the function of the flag, as it was in 2003, cannot be replaced by the color categories because flags give a TEMPORAL attribute while categories do not. To the way I understand Outlook, categories give the possibility to the user to have different emails in the same folder, rather than creating unlimited folders to separate emails.

If you had given the option to the user to create 25 colored fags, as you did with categories, then with only 4 flags a user could match the function of the flags, as you have presented them in Outlook 2007: Red for today – yellow for tomorrow – green for this week and purple for next week. And the user would have had another 21 colored flags to organize his emails by giving a TEMPORAL attribute to the incoming email.

E.g. urgent or private email or waiting for reply or follow up by phone or client replied or to be forwarded or complaint or everything else that is listed under “add reminder” BUT WITH A DIFFERENT COLOR …

I have tried briefly to make my point and I might have not been completely understood. The summary however, is that in 2007 you have limited the function of the flags to only the attribute of time while an incoming email can be characterized with a lot more TEMPORAL attributes than only time; and for each attribute a different colored flag would have been very-very-very useful. Colored categories are also useful but they do not serve as a temporal attribute.

Thank you for your attention.

Best regards,

Christos D. Nanouris

Monday, December 18, 2006 2:03 PM by Christos Nanouris

# re: Outlook 2007 and Getting Things Done

Chris,

About IMAP: Outlook 2007 on IMAP does not support the setting of start and due dates with flags because unfortunately, IMAP does not support start and due dates. It is not Outlook, but IMAP.

I hope this explanation helps.

-Melissa

Wednesday, December 20, 2006 3:26 AM by mmacbeth

# re: Outlook 2007 and Getting Things Done

Christos,

Color categories, like the 2003 colored flags, are just a color. As you wrote, the color can represent any temporal meaning - time, importance or whatever.

As to your statement: "To the way I understand Outlook, categories give the possibility to the user to have different emails in the same folder, rather than creating unlimited folders to separate emails" I am not sure I understand. Color categories, just like 2003 color flags, can be applied to any mail, in any folder, and search folders can be created to collect up all of the mail with that category, just like the For Follow Up folder. You can still have a limitless number of folders. Categories, just like flags are orthogonal to folders. In nearly every sense, colored categories are the same as 2003 colored flags, except that colored flags could have a reminder attached (for that use 2007 flags) and they have a flag icon instead of a little rounded bubble. You don't even have to name the categories something - you can use them as Red Category, Blue Category, etc. to preserve their temporal meaning. Even better in 2007 - you can have multiple categories on the same item - unlike 2003 where you could only have one flag per item. For more see: http://blogs.msdn.com/melissamacbeth/archive/2006/02/17/534491.aspx

Try using colored categories - you might find that they work for you.

-Melissa

Wednesday, December 20, 2006 3:42 AM by mmacbeth

# re: Outlook 2007 and Getting Things Done

This is great. One question I have though is that the Task Pad in the To Do Bar seems to hide any catagories that don't have any tasks assigned to them - which makes dragging messages to the Task Pad to have them flagged and categorized in one drag (as you suggested)impossible for any category that is presently empty. Is there a way around this?

Thanks,

Adam

Tuesday, December 26, 2006 11:39 AM by Adam

# re: Outlook 2007 and Getting Things Done

Melissa,

Re IMAP

Thanks for your reply, and it certainly does explain why I can't set dates for my Flagged items.  It does leave me with having to find some other way of bringing forward emails to some date in the future - e.g. when I can chase for non-replies, or set aside a decent chunk of tinme for an email I know I can't deal with when I first receive it.

Have you come across any smart ways of doing this within Outlook 2007?

My first thought is around a set of categories that include the date (e.g. FUP 2007-01-15).  I then noted that I would potentially have to look in each of my folders (I don't want to leave everything in Inbox and Sent!) to see what's due.  I then stumbled on the fact that I can set up my own Search folders. I think this may have the makings of a solution for IMAP users.  What do you think?

Regards - and Happy new Year!

Chris (chris.woodhouse@royalmail.com)

Thursday, December 28, 2006 9:12 AM by Chris Woodhouse

# re: Outlook 2007 and Getting Things Done

Really good tips here to get the full potential on outlook 2007 in to use. One thing thats bothering me is that outlook 2007 seems to be missing the feature where the task views could be filtered to show only active tasks for the selected days. Is it really so that its left out of this version or cant I just find it? Or is there a way to use e.g. filters etc to get hte same results?

Tuesday, January 16, 2007 11:54 PM by Tim

# re: Outlook 2007 and Getting Things Done

Hello, I've start to use the categories with Outlook 2007 and I like it but I think it's missing to copy the same category an the reply. Is there a way to do it?

thanks

Monday, February 05, 2007 3:12 AM by Wushin

# re: Outlook 2007 and Getting Things Done

Is there a way to import your category list into Outlook from a file?

In the old version, it was possible to just copy & paste a listing of categories into the appropriate window and these would become categories. We use these categories, but I am the first person with the newest version of Outlook and I don't have a previous copy of Outlook to upgrade from - I need to be able to import them somehow.

Wednesday, February 07, 2007 4:51 PM by Alvaro Fernandez

# re: Outlook 2007 and Getting Things Done

In the To-Do bar, although I have checked the box for appointments to appear, none do. I do in fact have appointments. How can I fix this?

Thursday, February 15, 2007 10:06 AM by El

# re: Outlook 2007 and Getting Things Done

El,

Try restarting Outlook. It might help.

-Melissa

Thursday, February 15, 2007 3:18 PM by mmacbeth

# re: Outlook 2007 and Getting Things Done

Hi Melissa,

I would like the second the comment from Angel on Sept 1st 2006.  Outlook's IMAP support is dismal compared to other mail readers.  Why do I have to go to Thunderbird to do searches on the body's of IMAP messages?  I realize that I ~could~ download my 2+GB of mail to every machine I work on so that I could be effective in my work, but that goes against the whole concept of IMAP.  IMAP has a SEARCH command do accomplish just what I'm asking for.

Also, I don't see why you can't support flagging IMAP messages as To-Do's or implementing IMAP messages in Search Folders.  You're already caching the headers for the IMAP messages.  Associate the flag and dates with the Message-ID header or any other internal descriptor that you've cached for that IMAP message.  Yes, this would be limited to the local Outlook instance, but something is better than nothing.

Until Outlook provides equal IMAP support to the other vendors out there, I can't see any reason to upgrade.

Tuesday, February 27, 2007 9:54 AM by carllitt

# re: Outlook 2007 and Getting Things Done

I need reminders from Tasks to pop up from subfolder/new folders that I create in outlook. Does Outlook 2007 address this or do I need a third party solution.

Tuesday, February 27, 2007 12:15 PM by Mike C

# re: Outlook 2007 and Getting Things Done

Mike C,

Outlook 2007, unlike previous versions, shows reminders from all folders (i.e. subfolders), not just the four default folders of the Inbox, the Calendar, Contacts, Tasks. Hence, you no longer need a third party solution!

-Melissa

Tuesday, February 27, 2007 12:48 PM by mmacbeth

# re: Outlook 2007 and Getting Things Done

Thanks for the answer to my previous question. I should have included this as part of the question. If a reminder from a (Oulook 2007)subfolder is sent to another user  who does not have Outlook 2007 installed, how will it treat the task. Here is my situation, I have one user who will need 10+ task folders, each folder will have 200+ clients that need to be contacted every 3 months. Obviously they need to be separated into their own folder.  She would like to pass on some of those tasks to other users and have a reminder pop up for them at a pre-determined date(the other users have OL 2003). Best course of action you would recommend. Thanks Again

Tuesday, February 27, 2007 1:43 PM by Mike C

# re: Outlook 2007 and Getting Things Done

Mike,

In that case, it depends on the folder the recipients of the tasks file their tasks into. If they simply accept the tasks, then the tasks will be put into their default folder and the reminders will fire on time. If they file them, and they are using a pre-2007 version of Outlook, then the reminders will not fire.

-Melissa

Tuesday, February 27, 2007 3:20 PM by mmacbeth

# re: Outlook 2007 and Getting Things Done

He Melissa,

I have to echo carlitt's comments. But as a particular example. The 'For Follow Up' folder is great, but why can't it look into the imap folder and locate flagged messages there?

Or could users create there own follow-up folder for imap folders?

Geoff.

Wednesday, March 14, 2007 2:00 PM by gmaksym

# re: Outlook 2007 and Getting Things Done

Melissa -

I'm deeply confused about something and thought maybe you could help.  When I created a task in Outlook 2003, I always set a reminder time of 8:00am.  In Outlook 2007, I did the same thing, only now I get a reminder at 8:00am (the one I set) and then another alarm at 5:00pm.  For the life of me, I can't figure out where in Outlook this 5pm alarm is being set.  Do you have any idea?  It happens on every single task, so Outlook is clearly setting it automatically for some reason.  In other words, at 8:00am, I get an alarm that says "Due in 9 hours" then get another alarm at 5pm.  How do I get rid of that 5pm alarm so my Reminders window says, at 8:00am, "Due Now"?  Thanks!

Thursday, March 15, 2007 8:13 AM by Matt

# re: Outlook 2007 and Getting Things Done

I concur that the To-Do Bar adds a much needed view.  However, it seems limited in that it only shows appointments from my primary / default calendar. How can it be set to show other calendar appointments? Am I missing something?

Thursday, March 22, 2007 12:31 PM by Al T.

# re: Outlook 2007 and Getting Things Done

I am brand new to Outlook and to Office 2007.  Help!  Before I enter my entire address book into Outlook, I need your expertise.  I want to be able to put contacts into groups, sometimes with a person being in several groups.  For example, I want to put in a contact and then assign it to my Christmas card list, so I'll use that address as part of the data for a mail merge from Word when doing labels.  I may also want to put that person into an email grouping, so I can click on a list and have it include everyone whom I've assigned to that group, such as a group that are all members of a certain organization to whom I'm writing.  Is this done with categories, folders, or what?  I think I'd better take a class.  Many thanks!  Marcia

Sunday, March 25, 2007 8:48 AM by Marcia

# re: Outlook 2007 and Getting Things Done

Has anyone figured out an answer to Chip Bennett's question about automatically categorizing incoming mail according the category of the sender? I currently have to manually categorize much of my incoming mail.

I have tried creating a rule in Outlook to automate the process, but I can't find a way to do what I want it to. The closest I've come is to create a distibution list containing all the members of a certain category in contacts. I then created a rule to categorize the mail according to the distibution list members. However, the distibution list isn't dynamic and must be adjusted manually anytime a new contact is created or removed.

Wednesday, March 28, 2007 1:25 PM by Jim

# re: Outlook 2007 and Getting Things Done

Flagging and categorizing emails within a GTD model is very handy.  However, emails that are flagged in Outlook appear in the To Do Bar, but they do not synchronize with the tasks in my Pocket PC.  Is there a way to get them to synchronize other than upgrading the Exchange Server to 2007?  I am using Outlook 2007 with Exchange 2003 and a Windows Mobile 5 Pocket PC.  

Monday, April 02, 2007 11:08 PM by Tom G.

# re: Outlook 2007 and Getting Things Done

Would anyone know how to actually be able to type in something in the in-cell editing cell in the list of tasks with the custom priority and custom status fields inserted.

I notice the fields show with a blinking cursor in the cell, but no entry goes in when you type it on the keyboard.

Many thanks

Michael

Wednesday, April 04, 2007 11:30 AM by Michael

# re: Outlook 2007 and Getting Things Done

I began transitioning to Outlook 2007 from Outlook 2003 and hope that you can explain how to sort by Categories but without the view summarizing the count of emails in a Category.  I rely on the color coding of flags in Outlook 2003, and wish to utilize Categories in Outlook 2007.  However, if sorting by Categories always requires a summary of the Category, this is extremely distracting and a waste of screen space.  Since you can sort by Flags without a summary count of the number of Flags, presumably there is a way to sort the view by Category without a summary count by Category.  I may have to abandon Outlook 2007 if the summary count by Category is required and I can't color code the flags.

Thursday, April 05, 2007 3:56 PM by Roy Nuttall

# re: Outlook 2007 and Getting Things Done

I would like to know how to get the flag status column from being locked to the right part of the screen, and get it movable like all the other columns.  Any one know how to do that?

robert.lewis@gmail.com

Thursday, April 05, 2007 4:24 PM by Rob Lewis

# Flag Status in Outlook 2007 differs from the 2003 version

There was a lot of changes, but the one that bothers me is this:

I would like to know how to get the flag status column from being locked and non-movable as a column in the 2007 version, ulike the 2003 Outlook, where you can move the flag status column, and have different color flags.  

Any one know how to do that?

robert.lewis@gmail.com

Thursday, April 05, 2007 5:02 PM by Rob Lewis

# re: Outlook 2007 and Getting Things Done

Regarding assigning Categories to an email, I am finding that changing the assitgnment from one Category to another seems to take multiple steps rather than a single step.  As far as I can tell, I must clear the existing Category and then select the new Category.  Is there a method to change the Category assignment with one step?  In Outlook 2003 I merely selected the flag color I desired and it updated - a single step process.  Reverting to Outlook 2003 until the Categories and Flags are more useful for my processing needs.  

Friday, April 06, 2007 11:44 AM by Roy Nuttall

# Reminders not firing...

I found this blog entry whilst search for info on whether O2007 supports reminders firing on all folders. In my experience it does not. Yet you say here that it does.

Any tips as to how I might troubleshoot why mine is behaving just like all the previous version of Outlook?

Cheers,

Jonathan

Sunday, April 08, 2007 7:29 PM by Jonathan Evatt

# re: Outlook 2007 and Getting Things Done

Jonathan,

Try looking at: http://blogs.msdn.com/melissamacbeth/archive/2006/07/31/684619.aspx

If you have psts (archive folders or folders that your POP account delivers to) you have to enable reminders firing from those folders.

Thanks,

Melissa

Monday, April 09, 2007 12:54 PM by mmacbeth

# re: Outlook 2007 and Getting Things Done

In incomming mail is not show correct time in  microsoft outlook 2007. This is a problem.

Tuesday, April 10, 2007 5:40 AM by Anklesh chauhan

# Netweb links for 2007-04-11 «

Wednesday, April 11, 2007 3:26 AM by Netweb links for 2007-04-11 «

# re: Outlook 2007 and Getting Things Done

IS there any way of filtering incoming mails based on contact category setting- let me explain

ie i want to give contact category say red

and then run the email rule to check by sender by contact catogory but the only option i can see is assigned by (the email )category which is not really what i want.

what should happen is  all emails with senders contact category reds to be moved to a particular folder

Sunday, April 15, 2007 3:14 AM by anahita

# re: Outlook 2007 and Getting Things Done

Regarding categories and rules: there is a default rule in Outlook 2007 created to clear categories.  (Was it there with 2003?)  But why would MS "allow" others anyway to see categories you've made on e-mail you send them?

Tuesday, April 17, 2007 9:29 AM by Ginnie

# re: Outlook 2007 and Getting Things Done

Please help: Have been setting up our 2000 contacts in categories, many of which are in multiple categories.

When looking at a particular contact, is there a way to easily see what categories they are in?

MANY THANKS

Friday, April 20, 2007 3:43 PM by Eddie

# re: Outlook 2007 and Getting Things Done

Another question: If I assign categories to all contacts in an exchange-shared contact database, how can i "publish" those categories to all users?

Many thanks

Tuesday, April 24, 2007 1:42 PM by Eddie

# Projects lost? on switch to Outlook 2007

I cannot find any projects from GTD that were in Outlook 2003 now that we've switched to Outlook 2007.  Are they somewhere I can "recover" them (projects, associations, notes, etc)?

Wednesday, April 25, 2007 9:30 AM by John

# re: Outlook 2007 and Getting Things Done

Nice article, thanks. I just found this blog and will be coming back for more.

I'm enjoying Outlook 2007 for the most part but one thing that is really bothering me is I cannot seem to type the categories that I want to use and have to choose them instead. In Outlook 2003 I can type the categories I want -- in essence using it as a "tags" field.

In my GTD implementation I use two to three tags for any given task. Taking my hands off of the keyboard to click and scroll and choose the categories is slowing me down. Is there a way to type them in again?

Thanks,

-k²

Wednesday, April 25, 2007 11:23 PM by banglogic

# re: Outlook 2007 Calendar Display

Now that so much vertical space is consumed by the ribbon, the day/week/month tabs, etc.  With 15 minute view set, I can no longer see a full 8 hours without scrolling.  Also in prior versions, wasn't there a color alert that an appointment was out of view.  How can we know if an appointment has scrolled out of sight?

Thursday, May 03, 2007 8:51 PM by Dalton

# re: Outlook 2007 Calendar Display

Ah, I see that there is a little triangle symbol on the date when something is out of view, but honestly, it is not noticable enough.  Ideal would be to squeeze the lines together a bit so that more of the day would display at once.

Thursday, May 03, 2007 8:56 PM by Dalton

# New To-Do list mistake

I love the new to-do list as my GTD approach ia to have customized views on top of this folder.  However, my corporation deletes all email older than 40 days so I need to copy my mail once a month to a PST archive.  Everything works great EXCEPT that there is NO WAY to duplicate the new to-list feature that allows all Tasks + Flagged emails to show up together.  This is killing me!  I've tried to find a clue on how to duplicate this feature in my PST file without success.  I thought I could create a "search folder" to accommodate this but surprise, surprise, the search folders cannot search "task items" only message items.  I can't believe that the Outlook team missed to include the ability to duplicate the features in our oh-so-important PST archive files.  

Any ideas!

Friday, May 04, 2007 1:03 AM by Esbjorn Larsen

# re: Outlook 2007 and Getting Things Done

Esbjorn,

See my post on making your pst tasks show up on the To-Do Bar: http://blogs.msdn.com/melissamacbeth/archive/2006/07/31/684619.aspx

Enjoy!

Melissa

Monday, May 07, 2007 8:17 PM by mmacbeth

# re: Flag Status in Outlook 2007 differs from the 2003 version

I agree 100%  I use flags quite a bit and I like to see the flag status next to the Follow Up Flag column.  Having the flag status on the far right does no good when I'm used to seeing the Follow Up Flag text on the left.  This sounds like a BUG, not a feature.  I have had so many things I dislike about the new office versions that at home I still use Office 2000 intentionally!

Friday, May 11, 2007 9:01 AM by VGrimes

# re: Outlook 2007 and Getting Things Done

This removal of colored flags is very annoying.  I have an elaborate two-layered system of organizing my email using categories as one layer (as most users use folders) and different colored flags to identify roughly how important a message is.  Although I understand the flexibility of the new colored-categories, this is less convenient for several reasons (maybe I'll elaborate in a follow-up comment).  It just seems it wouldn't have been that hard to retain the color option for flags, and is probably a deal-breaker for me (that is, I'll stay with 2003...).

Saturday, May 12, 2007 11:10 AM by Robert C.

# re: Outlook 2007 and Getting Things Done

Elaboration on my complaint about colored categories instead of flags:

Colored categories are redundant in the sense that it seems in Outlook 2007 the color is non-separable from the category.  By "two layers" in my comment above, I mean I like sorting by category and then looking for email by color <i>in that category</i>.  

It seems to me that this is much easier to do in 2003 than 2007 (assign the category with an automatic rule, and then assign the flag color as I read each message).  But I'd happy to be corrected and see how this could be easily done in 2007....

Saturday, May 12, 2007 11:15 AM by Robert C.

# re: Outlook 2007 and Getting Things Done

Robert,

Here is one idea: You could have a set of categories *with no color* that you assign via rules as you did with Outlook 2003, and then when you read your mail, you could assign one of another set of colored categories as you did in Outlook 2003.

-Melissa

Saturday, May 12, 2007 2:55 PM by mmacbeth

# re: Outlook 2007 and Getting Things Done

I see a question above about importing to the Master Category List from another file, but no answer. I don't want to re-ask a question that's been answered in the past, but is there a way to do this? I've got a 2003 pst that was opened with 2007, but the categories didn't migrate as they were supposed to. Any way to do this?

Monday, June 11, 2007 5:22 PM by Matt Johnson

# re: Outlook 2007 and Getting Things Done

There is a view that was available in Outlook 2003 - Calendar View, Day/Week/Month - Select WEEK and you only saw the active appts for the days without the timescale.  

Is there any way to create that view in 07?  I have tried to go line by line matching view from an 03 client to an 07 client, but have been unsuccessful.

Please help

Friday, June 15, 2007 8:31 PM by saimike

# re: Outlook 2007 and Getting Things Done

Pls help ... I cannot find today's messege in inbox outlook2007 , and i try to test sending messeges to my outlook from another webmail , but the messeges always received as yesterday . what should i do ?

please mail me to i_mel@cbn.net.id

thx in advance .

Tuesday, June 19, 2007 2:34 AM by Sho Amachi

# Renaming IMAP email tasks

I've been using Outlook 2007 for a couple of weeks now and the improvements are just what I was hoping for. I use IMAP and one of the great new things is being able to specify a Sent Items folder, instead of setting up rules. The flags / tasks are also a great improvement, however I don't seem to be able to change the subject of an IMAP email I have flagged - can you let me know if this is pos