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Beta software typically offers little (if any) documentation. For OneNote 2010 Beta, we're trying something different. Read my full blog post to learn more about our new OneNote 2010 Beta Documentation web site, where we'll be posting new Help articles, visual walkthroughs, and videos to help you come up to speed with the new version and give you an opportunity to leave feedback.
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A colleague of mine has been experimenting with "narrow-casting" — the practice of making Office Help and How-to content extremely specific to a particular audience or user group. The idea is simple: The people to whom certain Help content speaks directly will ultimately get more out of it than general-themed content. Read my complete blog post to learn more about this idea and to give me your own take on narrow-casting. Do you like the idea? If so, what kind of audience in the OneNote community might benefit from it?
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When we mention “Help” in the software publishing world, we don't mean technical support or maintenance (that's generally called “Support”). Instead, the collective term “Help” refers to the free published content that ships with most commercial or professional
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