A colleague of mine has been experimenting with "narrow-casting" — the practice of making Office Help and How-to content extremely specific to a particular audience or user group. The idea is simple: The people to whom certain Help content speaks directly will ultimately get more out of it than general-themed content. Read my complete blog post to learn more about this idea and to give me your own take on narrow-casting. Do you like the idea? If so, what kind of audience in the OneNote community might benefit from it?
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