Please refer the earlier post

1. Customer Care Accelerator – Part 1

2. Customer Care Accelerator – Part 2

Here we would be hosting the Bing search page using Hosted Control.

Add a new class library project to the Agent Desktop Solution.

Add a new User Control class to the project


Add references to the following assemblies


Inherit the HostedControl class


And override the implement the Hosted Control class in the following manner


Create a new UII Hosted Application record in CRM


Here we will see a default UII Actions defined for the Hosted Control which we can access in the DoAction method of the Hosted Control.


Run the Agent Desktop.exe



We can see the Bing search page hosted inside the Agent Desktop as a Hosted Control. We will get into details of the Hosted Control and other stuffs and will see more real world examples in the future posts.