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Word Q & A

When it comes to questions about Word, we have an idea that what you really want is someone who comes in the box, maybe with a lab coat and a pocket protector—someone who can provide all the answers you need, whenever you need them. We asked Jonathan to stand in by phone, but he was unwilling to make his cell phone number available.

Without access to Jonathan 24/7/366 (!), we'd like to try a kind of question and answer post. It might not have the answer to your question right now. Then again, it might. Or you might read something that will be of use to you in the future.

I'm starting this effort with the first Q & A blog post. My name is Joannie Stangeland, and I edit help content for Word. I also write some content, and I've been known to pester program managers about various features and how they work.

This time, we're taking a look at styles. We received quite a few questions about Styles in Word 2007. These are not even all of them, and we'll try to take up a few more in the future. We also have some questions about revision marks and page numbering.

Finally, you can find a list of online Help articles that may provide more information or the answers to your questions that we haven't covered here.

Here we go:

Do it with style(s)

How do you update styles? This isn't very intuitive to me.

You can change the way a particular style looks, or you can change all instances of one style to a different style.

Change the look of a style

The short way:

  1. Select some text that's in the style that you want to update. For example, if you want to change your Heading 1 style, select one of your Heading 1 headings.
  2. Make the changes that you want.
  3. On the Home tab, in the Styles group, right-click the style that you want to update, and then click Update [style name] to Match Selection, where [style name] is the style that you just changed.

The dialog box way:

  1. On the Home tab, in the Styles group, right-click the style that you want to update, and then click Modify.
  2. Under Formatting, make any changes that you want to the font, the size, the color, the spacing. You get the idea.
  3. If you want to use your updated style in all your documents, not just the document that you're working on now, click New documents based on this template.

This takes a little more time (one more step), but the Modify Style dialog box provides more information and more options (for example, that New documents based on this template option).

Change all instances of a style to a different style

Let's say that you decide all your Heading 1 headings really need to be at the Heading 2 level. You can make this change with just a couple of clicks—handy when you're reorganizing a document.

  1. On the Home tab, in the Styles group, right-click the style that you want to change, and then click Select All [number] Instance(s), where [number] is the number of times that style is currently applied in your document.
    For example, if you have three Heading 1 headings, the command says Select All 3 Instance(s).
  2. Click the style that you want. In the example, you would click Heading 2.

I hope that covers it. If not, stay tuned.

Does Word have a way to restrict ANY new styles being created on the fly? If not, it should. It's too annoying and confusing when all these styles start multiplying like rabbits.

By default, Word 2007 doesn't do this. No longer do you see every little formatting change listed in the Styles task pane. However, if the default setting has been changed and Word is listing all of your formatting work, you can change this setting in the options for the Styles task pane.

  1. On the Home tab, click the Styles dialog box launcher. At the bottom of the task pane that opens, click Options.
  2. Under Select formatting to show as styles, clear all of three of the check boxes. Now you can apply formatting to text and it will not appear as a separate style in the task pane.

However, styles are still the best way to ensure a consistent look throughout your document. If you're going to reuse that formatting in other places, consider creating a separate style that you can use whenever you need it.

Can I use the keyboard to close the Styles task pane when I'm done applying a style?

Press CTRL+ALT+SHIFT+S to close the task pane. This key combination acts as a toggle, so you can also use it to open the task pane again.

Bonus styles tip

If you get stuck, and you can't get the style of your selected text to change, click the More arrow in the Styles group, and then click Clear Formatting. It's like starting with a clean canvas.

The More arrow looks like this:

[Edit: Removed an incorrect description of Automatically Update. ]

Published Tuesday, January 15, 2008 11:54 PM by wrdblog

Comments

# re: Word Q & A

Hi Joannie,

Thanks a lot for your elaborate answers..

Regarding the "Automatically update" check box, I thought that the function of this option is to update the style features automatically according to the changes made to the text, and not vice versa. I also thought that the program already updates the text formatted with a style automatically, in case the style was modified. What do you think?

Finally, I want to make sure that I can send any questions related to Word 2007 through this blog in the future, regardless of the blog subject. I mean, is that what was intended by the “question and answer post”.

Thank you

Wednesday, January 16, 2008 6:14 AM by m_anter

# re: Word Q & A

It's Control-Shift-A. No ALT needed.

Wednesday, January 16, 2008 4:57 PM by Amanda

# re: Word Q & A

Could you explain how charts work with tables in Word 2007?

I used to be able to highlight a table==>Insert a chart and viola, a chart of my data appeared. Now Excel opens and I need to either re-enter the data or copy and paste. Is there an easier solution? Is there a reason why the team decided to make another program open and one that does not automatically chart the data in my table I have already made?

Thank you,

Jon

Wednesday, January 16, 2008 9:51 PM by Jon

# re: Word Q & A

Quite often a message appears in an attachment that is .doc.  But I don't use Word, I use .rtf or .AWW and I don't know what it means when it tells me to create an association in control panel (or something similar).

I hear you have a free program that can resolve this issue.  Is that so?

Dr. Dale Beckett

Monday, January 21, 2008 12:44 PM by Dale Beckett

# re: Word Q & A

Quite often a message appears in an attachment that is .doc.  But I don't use Word, I use .rtf or .AWW and I don't know what it means when it tells me to create an association in control panel (or something similar).

I hear you have a free program that can resolve this issue.  Is that so?

Dr. Dale Beckett

Monday, January 21, 2008 12:44 PM by Dale Beckett

# re: Word Q & A

Thanks for your questions. We can't promise that we'll get to all of them right away, but we'll note them and keep track. Stay tuned for more soon.

--Joannie

Tuesday, January 22, 2008 1:18 PM by wrdblog

# re: Word Q & A

Quick answer:

Dr. Dale Beckett, it sounds like you're looking for the Word Viewer (http://office.microsoft.com/en-us/word/HA101869931033.aspx).

--Joannie

Tuesday, January 22, 2008 1:52 PM by wrdblog

# re: Word Q & A

Why doesn't Word 2007 recall my saved default style until I hit the Enter key one time? Why are none of my changes to the Normal style reatined when I close the program?

Thursday, January 24, 2008 7:51 PM by BJ

# re: Word Q & A

Why doesn't Word 2007 recall my saved default style until I hit the Enter key one time? Why are none of my changes to the Normal style reatined when I close the program?

Thursday, January 24, 2008 7:51 PM by BJ

# re: Word Q & A

Hi there,

I have a question about the new Word 2007 template behaviour..

Here is the simple way of reproducing our problem which will give u a better

idea about the actual problem..

Follow the steps below..

1. Open a blank word 2007 document and SaveAs "xyz.dotm" (macro enabled

template) at the following location: C:\Program Files\Microsoft

Office\Office12\Starup

(this template does not need to have any macros in it..)

2. Now open a blank word document and leave it open... (first instance of

word 2007 document)

3. And now goto Start -> Run and type the following command "winword /w"

(this command will start a second instance of word 2007 document and opens a

blank document)

PROBLEM -- you will notice a dialog box saying the template (XYZ.DOTM in the

startup folder) is locked for editing ...!!

4. My question is this behaviour is abnormal as compared with the previous

the versions of word where we have our templates (.dot) files at the same

Starup location and no matter how many instances we create of word document

there were no such dialog boxes..

-- is this something new from Microsoft with .dotm (or .dotx) templates or

is this a bug of Microsoft Word 2007

awaiting for the reply...

thx

Billy

Friday, January 25, 2008 1:18 AM by Bhavin

# re: Word Q & A

Hi Joannie,

I am looking for the option in Word for Mac to protect my document, but leave specified areas clients can tab to and leave their information.  I know where to find/use it on a PC, but the Mac version doesn't seem to have the same option under "Tools-> Protect document".  I know it's gotta' be there somewhere, but can't seem to find it.

Thank you so much for your help and expertise,

Kelly

Monday, January 28, 2008 12:09 AM by Kelly Proc

# re: Word Q & A

We experience similiar problems like Bhavin. Could not find any KB-article on this issue though.

Monday, January 28, 2008 7:10 AM by Stefan Word2k

# re: Word Q & A

Hi, great feature. I would love to see whether floating figures and tables could be addressed. They are very important in scientific writing (I'm writing my thesis), and its impossible to format correctly without them until the very end. Then, if you find a typo you may have to reformat again. I've found a hack that allows them,

http://www.ai.uga.edu/mc/FloatFigWord.pdf, but nothing else. Please help, I don't want to learn LatEx!

Thursday, January 31, 2008 1:37 PM by Steve

# Loosing Styles after Closing or Renaming File

I have been working hard on a 125page document.  We have changed the styles and added quite a few.  After saving and closing the document, I return to my work and for some reason it CHANGES the styles or drops some portion of the updated style - and then I have to start all over again.  I have now done this 4 times and I don't know what to do!  I even tryied saving as a new file name and it still did it - and even worse than before.

Why is Word07 changing the styles or not keeping them with the original document??

Is there some checkmark box option somewhere to tell it to keep new styles with current document?

Need serious help - please!

Thursday, January 31, 2008 4:29 PM by Aliya

# re: Word Q & A

I actually have a Q i would really like an A to. Is there any way of reporting bugs somewhere? I just dealt with an infuriating one that took me a day to figure a way around.

Friday, February 01, 2008 12:25 PM by Steve

# re: Word Q & A

Word team: not sure if you've seen this add-in, but if you haven't, you should take a look: http://www.codeplex.com/WordSourceViewer

It's essentially WordPerfect's "reveal codes" feature for Word 2007!

Friday, February 01, 2008 10:03 PM by Francis

# re: Word Q & A

I am having a problem getting Outlook 2007 to set word as the e-mail editor (mail format tab in the options window) it will not allow me to check a box. Please help.

Tuesday, February 05, 2008 4:43 PM by Tiffany

# re: Word Q & A

@Tiffany,

In Outlook 2007 there is no longer a choice to set the default email editor. The default editor is essentially Word.

For more information on Outlook 2007's default editing experience take a look at the whitepaper found here: http://office.microsoft.com/en-us/outlook/HA102109301033.aspx.

Thanks,

Zeyad Rajabi (MS)

Tuesday, February 05, 2008 4:55 PM by Zeyad Rajabi

# re: Word Q & A

I work for a large university system and we recently went to Office 2007 Enterprise.

The issue we are having is that when you open a .doc that is situated on a network drive and then "Convert" and Save it in Word, you get two files.. the old .doc and the new .docx.

When you do the same on the local computer, you only have the .docx left.

We want the documents on the network to act like the ones on your local computer.

Is this intended behavior and also is there a way to fix it?

Wednesday, February 06, 2008 8:59 AM by Mark R

# re: Word Q & A

@Mark R:

This IS a bug in Word 2007. I guess one of those who will only get fixed if enough companies do a call to Microsoft and complain to them about it.

Actually we did this bug call a half year ago and till now I have not even found it documented in the public Microsoft Knowledgebase, though it was confirmed as being a bug by the hotline a long time ago.

This IS criticism on the Office 2007 bug handling by MS! It was exactly the same thing with several more Office 2007 bugs passed on to MS Support.

Wednesday, February 06, 2008 9:32 AM by 0,000000001 percent

# Typographical ligatures in Word 14

Are there any plans to support typographical ligatures (for fonts containing them) in the next version of Word? For example, typing 'fi' would display the ligature 'fi'. Computing power is at a stage where this would seem trivial to implement, and it would be a nice feature to have.

Saturday, February 09, 2008 8:14 AM by David

# re: Word Q & A

When is the Word 2007 team going to fix Word so that when the default save format is set to 97/2003 formats, newly created files will start up in [Compatibility Mode]?  This is a bug, because not only is it documented in multiple places that it is supposed to work (like the Resource Kit), Excel and PowerPoint DO start new files up in [Compatibility Mode] if the default/save is set to the 97-2003 formats.

Wednesday, February 13, 2008 4:34 AM by funnybroad

# re: Word Q & A

When is the Word 2007 team going to fix Word so that when the default save format is set to 97/2003 formats, newly created files will start up in [Compatibility Mode]?  This is a bug, because not only is it documented in multiple places that it is supposed to work (like the Resource Kit), Excel and PowerPoint DO start new files up in [Compatibility Mode] if the default/save is set to the 97-2003 formats.

Wednesday, February 13, 2008 4:34 AM by funnybroad

# re: Word Q & A

@Mark R:

I too filed this bug (Convert not deleting the old file) with Microsoft through Premiere support last September '07.  I never got an answer as to whether or not they would ever fix it.  I guess the most frustrating part is that the informational message says that Convert will replace your file, but as you pointed out, it doesn't happen.

Wednesday, February 13, 2008 4:37 AM by funnybroad

# re: Word Q & A

@0,000000001 percent:

Here's a paper I put together describing some basic Office 2007 compatibility problems... I've reported all of them to Microsoft through various means (including Premiere Support).  These problems have existed since the products release, and were not fixed in SP1.  

http://www.slideshare.net/funnybroad/office2007-basic-compatibility-issues/

Wednesday, February 13, 2008 4:42 AM by funnybroad

# re: Word Q & A

@funnybroad:

Thank you very much for your good presentation:

Actually EVERYBODY should have a look at it!!!

IMHO Office 2007 usability regarding those bugs and issues is a real desaster. Obviously  MS did not nearly test enough for usability and functionality in the compatibilty, migration and interoperability areas :-(

I hope for MS they will do this now and fix those issues really very soon so it will work OUT-OF-THE-BOX. If they do not, many companies WILL deeply investigate how to migrate to competing Office suites. The more issues in Office 2007 I see occuring I feel like this as well...

So is Office 2007 just a product for students and home users? Or was it simply put to market maybe 1, 2 or even 3 years too early and is not being really ready for office use yet?

Btw I read this comment in another blog:

"Really if Apple took it over at least it would work. MS has become a disaster instead of fixing or enhancing features they remove them. Instead of fixing bugs they start on the next version."

It's the same way I often feel about Office 2007. :-(

Thursday, February 14, 2008 5:18 AM by 0,000000001 percent

# re: Word Q & A

As one of the Program Managers on the Word team, I value the information that we see come through the comments on this blog. This is our opportunity to hear what you are thinking about our product and to provide some context for the decisions we made in crafting the currently available version.

I’d like to address the points that were raised about compatibility to hopefully give you some information for moving forward:

* Not being able to have a new document created in the *.DOC format is indeed a design limitation in Word 2007. It’s one we hope to address in future releases. You’re right that the experience that we created of changing the file format on Save is not sufficient for users who for whatever reason prefer not to move to the new file format.

* Not deleting the DOC file on Convert when the file is not on a local drive is actually a design decision that we believe is still the right compromise. When the file is local, the text in the dialog is accurate (the DOC file is deleted after the DocX file is created). However, we determined that when the file is not stored locally, it’s more likely that a link exists pointing to that file (because it’s quite possible that the reason that the file isn’t local is because it’s on shared resource). Therefore, we decided that when the file was stored remotely, it was better to preserve the DOC rather than create broken links—and our early testing indicated that having the dialog box distinguish these two cases just seemed to confuse users more than provide clarity.

* The file format of a document and the layout compatibility of a document are two fundamentally different concepts in Word (unlike PowerPoint or Excel). From the beginning, Word has had a concept of maintaining layout compatibility with previous versions. The Convert button in Word 2007 does two things—it upgrades the file format to the newest standard and clears the compatibility options so that the layout is as if the document were created in Word 2007. That’s why when you work on a DocX file in an earlier version, it’s back in compatibility mode—not because of the file format but because of the layout constraints imposed by working on that document in an older version. To see the wide range of factors that are part of layout compatibility, check out Word Options->Advanced->Compatibility Options->Layout Options (way down at the very bottom of the dialog.

I hope that this information helps provide some context for the decisions we made for the last two items and trust that we’ll address the customer need identified for the first item.

-Stuart

Thursday, February 14, 2008 5:22 PM by wrdblog

# re: Word Q & A

FYI - We've extended the duration for commenting on this post.

-Jonathan(MS)

Friday, February 15, 2008 4:31 PM by wrdblog

# re: Word Q & A

Hi Stuart,

thank you for pointing out your reasons to not delete the DOC file after selecting convert.

There are two things I disagree with:

- I'm doing Office support in my company and I always try to avoid to tell people wrong things. Telling wrong things would some day stop people from trusting me. It's the same thing with the dialog. If it tells wrong things (even with the good intention not to confuse people) people WILL lose trust in Word. And what should I tell people who tell me Word, doesn't do what they're reading in the dialog. Should I tell them it's no bug but a design decision by Microsoft to tell end users definitely wrong things in dialogs because they think this would improve clarity for them???

Would you trust in a system which gives you wrong information? If you once find this out this is an user experience with the system you'll never forget. And you'll never believe in any dialog of the system again. So for users giving wrong information is WORSE than giving no information.

- You say deleting the doc file would break links. That's true but there are a lot of cases I can imagine where a link to an outdated document will cause MUCH MORE trouble than a broken link: With your "solution" people FEEL like everything's working but they actually open outdated information through links, and might even take wrong decisions based on it. This might not be discovered soon but WHEN it's discovered it leads to a lot of mistrust in reliability of the system (and trouble for IT departments)

So please discuss your solution again!!!

Furthermore the automatic deletion of the DOC files after conversion to DOCX seems to me the only practicable way to migrate files to the new file format on a network.

I know of OFC.EXE from ORK. But this tool is NOT really suited for mass conversion which is btw only possible after roll-out. Actually IMHO it SHOULD convert (including deletion of .doc) all the files it can to the SAME locations with the same file system rights as before and leave unconvertable files untouched. Currently it only converts to a different folder just leaving out all the files it CANNOT convert.

So what's missing is a secure way to replace all convertable files with .DOCX files. Like it's now you will never get rid of the duplicate DOC files on a big network storage causing storage waste and confusion among users, since they will often continue to work with the DOC accidentially.

This is the reality I know of from daily user support.

0,000000001 percent

Monday, February 18, 2008 6:01 AM by 0,000000001 percent

# re: Word Q & A

0,000000001 percent--

All of the points that you raise are extremely valid and definitely things we need to continue to consider. It's difficult to come up with a solution to come up with a solution that will please all of our customers. In this case, we went with the combination of options that seemed to best meet the customer goals reported to us. We certainly continue to evaluate this but so far the majority of customers seem to support the current implementation for the reasons I provided.

As a possible workaround for your last point (wanting to remove DOC files for which DOCX files with the name file name exists), our feedback from customers included reports that most network administration tools provide mechanism for automating such a task. Implementing such a solution would then give you control over the process.

But we are listening and do respect the points that you've raised. If you do have a support agreement with Microsoft and have not already, then you should also convey these concerns via that route.

--Stuart

Monday, February 18, 2008 6:22 PM by wrdblog

# re: Word Q & A

Hi Stuart,

I appreciate your answer but I'd really like to happen something at MS soon so they concentrate on making more stable and (because of that) more user-friendly Office software again. Just remember my citation on Apple above again.

Regarding the doc-not-deleted-after-conversion/wrong dialog there would be surely better ways to satisfy customer needs. If some customers really want this behaviour why not make an migration options dialog letting companies decide if they want to delete the docs after conversion, what should be written in the dialog, etc. - separately for local and network stored documents. Actually I don't think the majority of customers is even aware of the current behaviour and its consequences yet.

Regarding support agreements - we actually buyed professional support just to report bugs for Office 2007 to MS. Of course it's nice for MS to be paid for bugs but that's not customer friendly at all, is it? And I guess conveying many of my concerns via professional support would be something we would have to pay for - because they are design decisions not bugs and only bug reports are free.

It's not customer friendly either that the doc-conversion issue is well-known at MS but there's (except for the comments in this blog) no documentation about it - a public knowledge base article would be the least one would expect about this issue!

I'm sure there would be workarounds for most of the issues of OFC.EXE - maybe even with some complex batch scripts as well. But that's not what customers want. It should work reasonably out of the box.

However one of the reasons MS decided to not delete converted files is the amount of issues occuring with conversion. I.e. just yesterday I had one more regarding Excel. I've drawn some arcs and lines into a worksheet using Excel 2000. I opened the xls with Excel 2007 just to find out the arcs where no real arcs anymore (I could not make the arc longer using the yellow drag points). This worked just with new arcs created with Excel 2007. However I decided to convert the file just for fun to xlsm. Guess what - it was not readable anymore, Excel 2007 tried to repair its own just converted file but did not succeed. I could report this to MS support if I can reproduce it but I'm not sure I want to. According to my previous experience with MS support reporting things seems lots of lost time with no results. If bugs told to MS support get not fixed why should they act on design request? So people will eventually give up reporting things or think as I did long time - the bug is so OBVIOUS that it'll be fixed! So it's hard for an issue to raise from 0,000000001 percent to just 1 percent in MS' point of view.

-- 0,000000001 percent

Tuesday, February 19, 2008 3:21 AM by 0,000000001 percent

# re: Word Q & A

    I am assembling a book of magazine articles into a book and to submit them as a single file to the publisher.

    Using the 'Insert' command I added each article to the end of the previous article to put them in order in one long file. When I got done I had a manuscript that was backwards. That is the title page and first chapter were ar the end of the file. Everything was in perfect order - backwards.

    Is there anyway to "flip" the order of these chapters to bring chapter 1 to the begining? If not how can I get this done?

Thanks a lot,

Scott

Tuesday, March 04, 2008 6:34 PM by Scott S.

# re: Word Q & A

Why won't my word 2007 perform spell check?  I have it set up to automatically check.

Thanx

A

Wednesday, March 12, 2008 12:15 PM by Art Samson

# re: Word Q & A

What happens if you try manual spell check? Does it work?

Thursday, March 13, 2008 5:19 AM by Stefan Word2k
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