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January 2007 - Posts

Microsoft Memo's

As you may know, there have been a large number of memo's written by any number of our senior executives. Probably one of the most famous was the "original" Bill Gates " Open Letter to Hobbyists ." In addition to those, one of the latest ones that have

Local Event: Microsoft Partner Readiness

This one-day workshop intended for Microsoft Partners will provide guidance on how to build targeted CRM demos. Every business has unique needs and Microsoft CRM enables Partners to tailor solutions to meet most customer requirements. Partners will learn
Posted by Ben Vollmer | 1 Comments
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Inc Magazine on CRM - Recommends Microsoft CRM for Ease of Use

One of magazines I try to read every month is Inc. Magazine. This month's issue has a nice two page lay out on CRM offerings from a number of CRM vendor's with their key strengths. Microsoft CRM is highlighted for it's ease of use. Great article to check
Posted by Ben Vollmer | 0 Comments
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Changes to daylight-saving time in 2007 for Microsoft Dynamics CRM

Last year, Daylight Savings Time was moved around effective 2007. Quite a number of applications have been affected by this, including Windows, Exchange Server, SharePoint and CRM. This was a change I didn't hear much about until a couple of days ago.
Posted by Ben Vollmer | 1 Comments
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Dynamics GP Field Service Training Class

While this is not 100% Microsoft CRM, one of the oft forgotten areas of CRM is Field Service. And our ERP applications all have some VERY slick Field Service applications as a part of their suites. Attend this six day Microsoft Dynamics GP 9.0 Field Service
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Microsoft Dynamics Snap - Updated

I am not sure if you guys check every one of Microsoft's million sites every day like I do... But in case you don't, here is one you should check out. The SNAP team has released some new office 2007/SPS 2007 SNAP utilities. I know MikeGil was harassing
Posted by Ben Vollmer | 6 Comments
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Microsoft Releases Next-Gen Dynamics CRM App To Partners For Testing

Just ran across this article in VAR business. The good news is that Titan is being tested by partners. The bad news? I have no idea how to sign up partners... :-) But my guess is they will get us some information in the next week or two... Microsoft Releases
Posted by Ben Vollmer | 1 Comments
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Microsoft Dynamics CRM in the Enterprise: How Microsoft uses Microsoft Dynamics CRM

Ever get in a sales cycle and at the end of the sales cycle, you get the question: "So I hear Microsoft uses Siebel internally and not Microsoft CRM." Microsoft has a number of instances of Microsoft CRM currently and has a plans to get off of a number
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Support LifeCycle for Microsoft CRM

While Menno does a great job cutting and pasting from an email we just got, there is actually some great information on how Microsoft handles support on older products. A cool web site to check is http://support.microsoft.com/lifecycle/ Once you read
Posted by Ben Vollmer | 18 Comments

ISV News - Link Between Microsoft CRM and Microsoft Office Accounting 2007

It seems like about once a day I get a question about a link between a lower end accounting solution and Microsoft CRM. If I had a nickel for every question where somebody wants to link Microsoft Small Business Financial's, QuickBooks, or the like. One
 
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