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March 2008 - Posts

Thursday, March 20, 2008 3:32 PM

HotFixes Part Deux - During Installation

One of the coolest parts around CRM's setup is the ability for the setup program to automatically update CRM to the latest edition with all of the HotFixes that have been published. When you install Microsoft Dynamics CRM 4.0, or when you upgrade to Microsoft
Posted by Ben Vollmer | 1 Comments
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Thursday, March 20, 2008 6:54 AM

Updating CRM data from Excel.

One of the things my customers LOVE about CRM is the ability to dynamically link CRM to Excel Spreadsheets. The next question is normally if I can update CRM from Excel. One of my local partners, Prosoft Systems Intl, wrote a cool application based in
Posted by Ben Vollmer | 3 Comments
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Wednesday, March 19, 2008 5:52 PM

Nominate your solution for a Microsoft global award!

Each year, via its Worldwide Partner Conference Awards program, Microsoft recognizes partners who have delivered exemplary solutions built on Microsoft technologies. Awards are presented to winning partners at the Microsoft Worldwide Partner Conference,
Posted by Ben Vollmer | 1 Comments
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Tuesday, March 18, 2008 1:36 PM

Customer Service Example - AWESOME Job by c360 and MSCRM-Addons.com

So often, all I ever hear about from Partners is horror stories about dealing with other partner. I never seem to hear about the good things that happen. This is a story about something VERY good a partner did for another partner and Microsoft. I was
Posted by Ben Vollmer | 4 Comments
Monday, March 17, 2008 10:13 PM

New Tool Available - Change Service Job Times in CRM 4.0

Sean from the support group just let me know that there is a new tool to help customers out. In 3.0, I used to just stop the Deletion Service. With this tool, you can change the DeletionService and Re-Indexing service jobs in CRM 4.0. You can set the
Posted by Ben Vollmer | 2 Comments
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Tuesday, March 04, 2008 10:29 AM

Hotfixes for Microsoft Dynamics CRM 4.0 - Where are they?

If you're anything like me, you fight an issue for about four hours, throw your keyboard across the server room and finally give in and call Tech Support. And in about three min utes, the tech, says, ohh, yeah, that is a known issue. Have you applied
Posted by Ben Vollmer | 11 Comments
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