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East Region Microsoft CRM Blog

This Blog is focused on Microsoft CRM. It specalizes in news for CRM partners and customers, customization tools for demos and local events in the Microsoft East Region.

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  • Welcome to the Mid-Atlantic CRM Blog, formerly owned and operated by Ben Vollmer, a CRM legend ;). My name is Chris Kahl and Ben has asked me to take over the care and feeding of this most valuable resource. Like Ben, my job is to help partners and customers with Microsoft CRM in the Eastern US. This blog is a great and searchable information source. Feel free to subscribe to the RSS feed to stay current with Dynamics CRM. Any tools discussed here are for DEMO only. You should NOT use these in a production environment unless you test them. Microsoft Support DOES NOT support these tools. Everything here is provided as-is with no warranty.
Sure Step is now available to all Microsoft Dynamics Partners!

Previously, Microsoft Dynamics partners that were not enrolled in a Partner Service Plan for Microsoft Dynamics could not access Microsoft Dynamics Sure Step. This proved to be a barrier for new and smaller partners because they did not have access to the guidance – selling and implementing Microsoft Dynamics solutions – they needed to improve their services delivery efficiency and profitability. Sure Step is now available to all Microsoft Dynamics partners starting July 13, 2009 to help drive increased partner productivity, better partner collaboration and improved customer satisfaction! I encourage all you Certified Microsoft CRM partners out there to adopt and use Sure Step to document and improve your implementation process and best practices!  Here's the PartnerSource link to get you started (login required): https://mbs.microsoft.com/partnersource/partneressentials/serviceplans/surestep/

Posted: Tuesday, August 11, 2009 5:45 PM by chris.kahl
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