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It's official! CRM is now supported in a virtual environment!

As anybody who has been reading this blog knows, we use Virtual PC to demonstrate Dynamics CRM and have been doing so for years. But, until recently, Microsoft's official position on running CRM in a virtual environment was that it was unsupported. That
Posted by chris.kahl | 0 Comments
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Business Data Catalog - Follow-up from Convergence

So I know that this way overdue. Way. After Convergence, I came back and went on vacation and then Beth was in the hospital for an unexpected week. There is a decent summation of the event from Brian Willson of the Microsoft Chemicals Team. http://blogs.msdn.com/chemicals/archive/2008/03/13/a-good-dynamics-crm-blog.aspx
Posted by Ben Vollmer | 1 Comments
Attachment(s): bds-crmdb.zip

Creating Phone Calls from Cases

One of the most often complaints I have heard is that CRM is sometimes too "Window" happy. In 4.0 the product team made some huge strides to make it less clicky. And they gave us some REALLY cool tools to do some of it ourselves. The new Workflow as a
Posted by Ben Vollmer | 1 Comments
Attachment(s): PhoneCallWF.zip

Demo Tips: Patch Tuesday!

So this should be a Demo 101 tip. If you are running your demos in a virtual environment like I do, make sure that your host machine gets all of it's patches BEFORE you launch your virtual machine in full screen. (What is Patch Tuesday?) Last week for
Posted by Ben Vollmer | 3 Comments

HotFixes Part Deux - During Installation

One of the coolest parts around CRM's setup is the ability for the setup program to automatically update CRM to the latest edition with all of the HotFixes that have been published. When you install Microsoft Dynamics CRM 4.0, or when you upgrade to Microsoft
Posted by Ben Vollmer | 1 Comments
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CRM 4.0 - Where do I get those License Keys again?

We have so many great people on the CRM team around the world that I spend a fair amount of time reading their blogs to keep up with all the little issues, details and factoids that affect CRM partners and customers. One recent issue that has been making
Posted by chris.kahl | 3 Comments
 
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