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Tuesday, April 10, 2007 1:27 PM

Useful Windows Vista Sidebar gadgets

I love my Vista Sidebar... Here is a great blog post on some very useful Gadget.... I use almost all of them today and they did indeed do rock. If you are running Vista, I would recommend checking this out. Link to Alpha Geek: Useful Windows Vista Sidebar
Posted by Ben Vollmer | 0 Comments
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Monday, May 22, 2006 7:00 AM

Microsoft CRM 3 for Dummies has shipped!!!

Microsoft CRM 3 for Dummies has shipped!!! I just got my copy from Wiley on Friday. The book is geared towards the end user community. The book covers most of the end user scenarios that Working with Microsoft CRM does not. It covers things like working
Posted by Ben Vollmer | 1 Comments
Tuesday, May 16, 2006 7:00 AM

Build customer loyalty by resolving issues quickly

As a Microsoft Gold Certified or Certified Partner, you now have a way to quickly resolve customers' issues using the same response-management process that Microsoft employs internally. The Web-based Response Management service routes your issue directly
Posted by Ben Vollmer | 0 Comments
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Monday, April 17, 2006 7:00 AM

Does Microsoft CRM support Firefox or Opera?

Firefox now has about between 8 and 10 percent of the browser market. ( Although it seems to change from month to month. ) So about once a week I get an email from a partner or a customer asking if Firefox is a supported platform instead of Internet Explorer?
Posted by Ben Vollmer | 0 Comments
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Tuesday, March 28, 2006 2:21 PM

Bill Gates on Microsoft Software being offered On Premise or Hosted

"... Everything Microsoft does, over time, will be available either running as a server or you can run it on-premise or it can be hosted.... Salesforce.com in a sense has gone with a very expensive sales approach, along with hosting. Most people who do
Posted by Ben Vollmer | 0 Comments
Friday, March 17, 2006 7:00 AM

Some Links and Light Reading for the Weekend - OnDemand CRM, Microsoft CRM Case Studies, Industry Article, etc...

So expect next weeks posts to be quite a bit slower. We have convergence coming up, so I have been busy trying to wrap up stuff here in DC before heading to Dallas . So to hold you over, how about some links to a little light reading. The Truth About
Posted by Ben Vollmer | 0 Comments
Monday, February 27, 2006 7:00 AM

Books for Microsoft CRM around Selling and Customization

So I have been making it a practice to start reading materials outside of my day job on a regular basis. Most of the time I have been doing CD's which allows me to listen while driving to customers and partner locations. (Which officially makes my car
Posted by Ben Vollmer | 0 Comments
Thursday, February 02, 2006 7:00 AM

Books for Microsoft CRM 3.0

So as you guys can guess there are actually a couple of books coming out for Microsoft CRM 3.0. Wiley is publishing Microsoft CRM for Dummies . This book is being written by David Lee and Joel Scott. (I will let you know how this book turns out... I am
Posted by Ben Vollmer | 6 Comments
 
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