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Customer Service Example - AWESOME Job by c360 and MSCRM-Addons.com

So often, all I ever hear about from Partners is horror stories about dealing with other partner. I never seem to hear about the good things that happen. This is a story about something VERY good a partner did for another partner and Microsoft. I was

Microsoft CRM Hosted for Microsoft Partners

This is a pretty cool way to be able to use CRM very quickly and easily. PartnerPoint has designed a copy of CRM especially for Microsoft Partners and makes it available for a very reasonable amount. If you needs are bigger, I would recommend a dedicated

Getting Answers to your Microsoft Partner questions

So you have questions about your partner program information, your access to PartnerSource, getting a copy of something like a End User License Agreement, etc… (Non technical and partner related questions. Use the Telephone Partner Technology Specialists
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Offering Microsoft CRM Hosted to your customers

So one of the biggest advantages Microsoft CRM has is the ability to be able to be on-premise or hosted. ( See Charlie Wood’s great article he has on the SaaS vs on premise with Microsoft CRM. ) The on-premise product has been available for some time,
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Live Meeting: Services for ISV Partners

Learn about all of the different services available to partners that develop solutions on the Dynamics platform. (i.e., Add-On's or ISV Solutions.) The Microsoft Dynamics Services ISV Web Seminar is for ISVs that currently integrate or develop with Microsoft

ISV Support for Microsoft CRM 3: KnowledgeSync by Vineyard Software

I have been using this tool for a bunch of years. (Since back in the GoldMine days.) This tool is great if you have workflow that you want to go between multiple systems, you want to do something that Microsoft CRM's workflow engine doesn't natively support

ISV Support for Microsoft CRM 3: Group1 Data Quality Adapter

First Off, this is an ISV you should propose with EVERY CRM Deal you sell. Period. No Exceptions, no excuses. Quote this with EVERY Deal. This is much more than just duplicate detection. Incorrect or duplicate address records can bring even the most well
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ISV Support for Microsoft CRM 3: IntelliSafe Contract Signing Add-in Module

This cool tool is from one of our local Partners located in VA Beach. If you deal alot with contracts and the like, this should help your business out. The most critical event within the sales cycle is getting the contract signed in order to close the
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Attachment(s): IntelliSafe.JPG

ISV Support for Microsoft CRM 3.0 - ExperLogix

ExperLogix has a nice configuration engine that allows you to be able to configure items and create quotes in Microsoft CRM quickly and easily. Their solutions are ideal for any CRM user that needs to do quotes & orders in MS CRM. Presently, they
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Books for Microsoft CRM 3.0

So as you guys can guess there are actually a couple of books coming out for Microsoft CRM 3.0. Wiley is publishing Microsoft CRM for Dummies . This book is being written by David Lee and Joel Scott. (I will let you know how this book turns out... I am

ISV Support for 3.0 - Axonom Power Trak

This ISV was the first to certify their entire application on v 1.2, and they continue to build out deep, vertical modules for Dynamics 3.0 Their primary focus is High-Tech, multi-channel manufacturers . They also have a world-wide channel that have used

ISV Showcase

Ok... Danny and Michael are NOT in the Mid Atlantic, but they have a cool idea... A Seminar series highlighting ISV's for Microsoft CRM. Read more about it at http://blogs.msdn.com/microsoft_crm_western_region_news/archive/2006/01/07/510437.aspx Leave
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Microsoft CRM for Pocket PC, Blackberry, SmartPhone, and Palm

One of the most requested features or things to hit my inbox includes CRM's ability to work with this or that mobile platform. So before we get into the answer, let’s start with a few questions. · What information do you want available on a mobile device?
 
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