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East Region Microsoft CRM Blog

This Blog is focused on Microsoft CRM. It specalizes in news for CRM partners and customers, customization tools for demos and local events in the Microsoft East Region.

News

  • Welcome to the Mid-Atlantic CRM Blog, formerly owned and operated by Ben Vollmer, a CRM legend ;). My name is Chris Kahl and Ben has asked me to take over the care and feeding of this most valuable resource. Like Ben, my job is to help partners and customers with Microsoft CRM in the Eastern US. This blog is a great and searchable information source. Feel free to subscribe to the RSS feed to stay current with Dynamics CRM. Any tools discussed here are for DEMO only. You should NOT use these in a production environment unless you test them. Microsoft Support DOES NOT support these tools. Everything here is provided as-is with no warranty.

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Dynamics CRM to ERP integration news!
If you’ve been a Dynamics CRM or GP partner for a while you have most likely heard of, and probably even used, Scribe Software’s Insight tool for data migration or integration.  They’ve been the go-to solution for many long-time Dynamics partners Read More...
Mea Culpa, mea culpa…I’ve been a very bad blogger!
There has been so much information coming out over the past couple of months it seemed like not a day went by that I didn’t say to myself, “I really ought to post something on that!” and yet with my travel schedule and sincere desire to try out this thing Read More...
Scribe Advance Training Class
I am very tardy in publishing this. :) Last month I was invited by the fine folks over at Scribe Software to attend their Level 2 Scribe Insight Training program. I have been using Scribe since dirt was formed, but since joining Microsoft 4 years have Read More...
CWR Mobility Mobile CRM Client
CWR Mobility has long been the Dynamics CRM client of choice for running on a Windows Mobile device. Here's a link to their web site: http://www.cwrmobility.com/ The following excerpt from their web site covers the major features of the mobile application: Read More...
Ten Digits MobileAccess for Dynamics CRM
Ten Digits and Microsoft announced an alliance right before the Worldwide Partner Conference to provide CRM Mobile clients for both Blackberry and Windows Mobile devices.  Full press release below: http://www.microsoft.com/presspass/press/2008/jul08/07-03MobileBlackberryPR.mspx Read More...
CRM 4.0 Mobile News
As much as I depend on my laptop to get my work done, I think I value my Windows Mobile device even more. I can keep abreast of the most critical email and text messaging traffic and convert what would often be wasted time into productive time. I have Read More...
Updating CRM data from Excel.
One of the things my customers LOVE about CRM is the ability to dynamically link CRM to Excel Spreadsheets. The next question is normally if I can update CRM from Excel. One of my local partners, Prosoft Systems Intl, wrote a cool application based in Read More...
Customer Service Example - AWESOME Job by c360 and MSCRM-Addons.com
So often, all I ever hear about from Partners is horror stories about dealing with other partner. I never seem to hear about the good things that happen. This is a story about something VERY good a partner did for another partner and Microsoft. I was Read More...
Dashboards for Microsoft CRM
While I have seen some VERY nice Dashboards for Microsoft CRM, I thought that Scott over at BridgeBuilder did a killer job with these. Here is what he wrote to me about the cool dashboards. Here are some of the dashboards that we've built into Microsoft Read More...
Inline Editable Grids
If you have not checked out this blog yet, I would encourage you to. :-) The guys over at Ascendix are doing some pretty cool stuff around CRM and commercial real estate. They have also released some of their functionality as a more horizontal solution. Read More...
Microsoft CRM Hosted for Microsoft Partners
This is a pretty cool way to be able to use CRM very quickly and easily. PartnerPoint has designed a copy of CRM especially for Microsoft Partners and makes it available for a very reasonable amount. If you needs are bigger, I would recommend a dedicated Read More...
ISV for Microsoft CRM 3: Eloqua - Advanced Marketing
I saw this solution at Convergence, but have been really slow in posting this. This solution is way cool. If you want a marketing automation solution to add to Microsoft CRM’s existing marketing automation solution. While CRM’s marketing module may meet Read More...
Getting Answers to your Microsoft Partner questions
So you have questions about your partner program information, your access to PartnerSource, getting a copy of something like a End User License Agreement, etc… (Non technical and partner related questions. Use the Telephone Partner Technology Specialists Read More...
Event: Microsoft Dynamics CRM & Genesys - Upcoming Health Care Webinar - May 16th
Industry trend: technology and shifting customer expectations are changing the way healthcare consumer service centers operate Technology and changing consumer expectations are transitioning the way healthcare service providers such as managed care organizations, Read More...
Offering Microsoft CRM Hosted to your customers
So one of the biggest advantages Microsoft CRM has is the ability to be able to be on-premise or hosted. ( See Charlie Wood’s great article he has on the SaaS vs on premise with Microsoft CRM. ) The on-premise product has been available for some time, Read More...
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