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UC AJAX (RSS)
A few new code samples have been released on various UC APIs. I haven't checked them all our yet, but I can speak a little to the "Integrating Web Chat Functionality" as I know the guy who wrote it... The Web Chat Functionality sample shows you how you
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I was asked today how easy it would be to create a web control that would display a user's presence on their blog. My answer is it is pretty easy, which it is, but it isn't as intuitive as one might think. If you are familair with UC APIs at all your
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One of the most common questions I get is: Can OCS do "Click to Chat"? The answer is not out of the box, but using the APIs you can build it. In this post I'm going to cover the theory, in Part II we'll get into some code. Items that need to be thought
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Download Sample Code Ok let me say this for clarification. This isn't a "real" ACD. It isn't "real" because we aren't actually transferring the callers off the IVR. Part of the benefit of an ACD is that moves callers off your IVR to somewhere else so
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