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Why MS-CRM isn't a CRM product
For the longest time I've held the belief that the underlying infrastructure behind MS-CRM was there to support arbitrary business applications. It's funny, for the last six months I've been betting my career on that belief, and even more today, I truly Read More...
Posted 27 March 07 11:13 by mikemill | 1 Comments   
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Multiple forms per "entity"?
Why not? I was just thinking about yesterday's post and had one of those disturbing thoughts that I get when I want to make software do something that its authors didn't intend (well, maybe, sorta, kinda). Let's say I want to create multiple forms per Read More...
Posted 14 June 06 11:06 by mikemill | 1 Comments   
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Dealing with many 1:M CRM relationships
I while back I mentioned in the CRM newsgroups that it was possible to create multiple relationships between two entities. For the most part this is true, but there are some hoops to jump through and each of those hoops is ringed in fire. More specifically, Read More...
Posted 13 June 06 09:54 by mikemill | 3 Comments   
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Any uptake on the RSS connector for CRM?
Is anyone actively using the RSS connector CRM? If so, how are you using it and did you customize it any way? If not, what are the reasons for not using it? This is really for my information. The CRM team might watch this space and have some desire to Read More...
Posted 19 May 06 02:17 by mikemill | 2 Comments   
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What is a "necessary evil"?
Charles Eliot stopped me in the café at lunch today and asked me to clarify my comments about why direct database access in MS-CRM is a necessary evil. Actually, I think I used the phrase "evil-but-absolutely-necessary" when I described the design and Read More...
Posted 02 May 06 01:26 by mikemill | 0 Comments   
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New CRM blog and blogger
Note: free exposure to CRM team members' blogs. Charles Elliot, a good friend and recently a co-worker of mine, has finally jumped into the blogging world . Knowling Charles I'm expecting a lot of goodness to come our way. In particular, I'm waiting for Read More...
Posted 01 May 06 04:22 by mikemill | 1 Comments   
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Announcing the RSS connector for MS-CRM 3.0
We've finally released the RSS connector for MS-CRM. I've mentioned this tool a few times . This has been a long release mired in a few documentation, legal, and technical issues. But, that's not your concern, you probably just want to download this thing, Read More...
Inside MS-CRM goes Outside
It all started with an email to a few guys working on a replacement lead management solution for MSN. The point of that email was that we could change the way software was built and create a new model for our partners around linking software to services Read More...
Using the CRM SDK offline
I've been meaning to write something about using the CRM SDK in an offline state, and I've been meaning to write it for a few years now. I guess I never had the right prodding, but recent newsgroup posts show that there are people interested in this, Read More...
Posted 02 March 06 12:36 by mikemill | 12 Comments   
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RSS connector revisited
I'm getting close to finishing the RSS connector now. I've finished the cache code and I've switched the query engine over to use the CRM 3.0 web services. I'm not sure how we'll release this, but I suspect it'll be part of the CRM GotDotnet sandbox somewhere. Read More...
Posted 23 February 06 03:02 by mikemill | 2 Comments   
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Where is the RSS connector for CRM 3.0
It's stuck in LegalLand right now. It's not really Legal's fault either. When I put the original prototype together for the BizSummit and PDC I was able to take liberties with the set of APIs that I used. Yup, I ended up using unsupported functionality. Read More...
Posted 17 February 06 09:11 by mikemill | 5 Comments   
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CRM metadata browser
It was interesting to see Mitch Milam's post about the metadata browser. This was a little tool I put together pre-V1.0 ship, but which didn't make the schedule until V3. Mitch points out the "published" component which displays the entity metadata in Read More...
Posted 14 February 06 02:45 by mikemill | 6 Comments   
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Why duplicate detection is hard
In a past life (I'm fairly certain it was a past life because there are days when I'm sure I'm paying for it), I worked on a pair of very large-scale data-cleansing systems. They will go unnamed, except that I'll refer to them as System DBS and System Read More...
Posted 07 February 06 03:00 by mikemill | 4 Comments   
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The "F" in the DMF
[Note: This is personal opinion, it doesn't reflect the viewpoint of Microsoft or the Microsoft CRM team. This is my take on the DMF and both its shortcomings and ultimate potential. Don't assume that anything that seems like a prediction here is apt Read More...
Posted 07 February 06 10:58 by mikemill | 1 Comments   
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3.0 SDK is now live on MSDN!
This just showed up in my inbox. Enjoy! From: Amy Langlois Sent: Friday, December 16, 2005 9:30 AM To: CRM Team Subject: 3.0 SDK is now live on MSDN! I am happy to announce that the online version of the Microsoft CRM 3.0 SDK is now live on MSDN: http://msdn.microsoft.com/library/en-us/CrmSdk3_0/htm/v3d0microsoftcrmv3d0sdk.asp Read More...
Posted 16 December 05 10:27 by mikemill | 0 Comments   
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