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Tuesday, March 27, 2007 11:13 AM

Why MS-CRM isn't a CRM product

For the longest time I've held the belief that the underlying infrastructure behind MS-CRM was there to support arbitrary business applications. It's funny, for the last six months I've been betting my career on that belief, and even more today, I truly
Posted by mikemill | 1 Comments
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Wednesday, June 14, 2006 11:06 AM

Multiple forms per "entity"?

Why not? I was just thinking about yesterday's post and had one of those disturbing thoughts that I get when I want to make software do something that its authors didn't intend (well, maybe, sorta, kinda). Let's say I want to create multiple forms per
Posted by mikemill | 1 Comments
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Tuesday, June 13, 2006 9:54 AM

Dealing with many 1:M CRM relationships

I while back I mentioned in the CRM newsgroups that it was possible to create multiple relationships between two entities. For the most part this is true, but there are some hoops to jump through and each of those hoops is ringed in fire. More specifically,
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Friday, May 19, 2006 2:17 PM

Any uptake on the RSS connector for CRM?

Is anyone actively using the RSS connector CRM? If so, how are you using it and did you customize it any way? If not, what are the reasons for not using it? This is really for my information. The CRM team might watch this space and have some desire to
Posted by mikemill | 2 Comments
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Tuesday, May 02, 2006 1:26 PM

What is a "necessary evil"?

Charles Eliot stopped me in the café at lunch today and asked me to clarify my comments about why direct database access in MS-CRM is a necessary evil. Actually, I think I used the phrase "evil-but-absolutely-necessary" when I described the design and
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Monday, May 01, 2006 4:22 PM

New CRM blog and blogger

Note: free exposure to CRM team members' blogs. Charles Elliot, a good friend and recently a co-worker of mine, has finally jumped into the blogging world . Knowling Charles I'm expecting a lot of goodness to come our way. In particular, I'm waiting for
Posted by mikemill | 1 Comments
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Friday, March 24, 2006 2:01 PM

Announcing the RSS connector for MS-CRM 3.0

We've finally released the RSS connector for MS-CRM. I've mentioned this tool a few times . This has been a long release mired in a few documentation, legal, and technical issues. But, that's not your concern, you probably just want to download this thing,
Posted by mikemill | 6 Comments
Tuesday, March 07, 2006 9:51 AM

Inside MS-CRM goes Outside

It all started with an email to a few guys working on a replacement lead management solution for MSN. The point of that email was that we could change the way software was built and create a new model for our partners around linking software to services
Posted by mikemill | 4 Comments
Thursday, March 02, 2006 12:36 PM

Using the CRM SDK offline

I've been meaning to write something about using the CRM SDK in an offline state, and I've been meaning to write it for a few years now. I guess I never had the right prodding, but recent newsgroup posts show that there are people interested in this,
Posted by mikemill | 12 Comments
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Thursday, February 23, 2006 3:02 PM

RSS connector revisited

I'm getting close to finishing the RSS connector now. I've finished the cache code and I've switched the query engine over to use the CRM 3.0 web services. I'm not sure how we'll release this, but I suspect it'll be part of the CRM GotDotnet sandbox somewhere.
Posted by mikemill | 2 Comments
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Friday, February 17, 2006 9:11 AM

Where is the RSS connector for CRM 3.0

It's stuck in LegalLand right now. It's not really Legal's fault either. When I put the original prototype together for the BizSummit and PDC I was able to take liberties with the set of APIs that I used. Yup, I ended up using unsupported functionality.
Posted by mikemill | 5 Comments
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Tuesday, February 14, 2006 2:45 PM

CRM metadata browser

It was interesting to see Mitch Milam's post about the metadata browser. This was a little tool I put together pre-V1.0 ship, but which didn't make the schedule until V3. Mitch points out the "published" component which displays the entity metadata in
Posted by mikemill | 6 Comments
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Tuesday, February 07, 2006 3:00 PM

Why duplicate detection is hard

In a past life (I'm fairly certain it was a past life because there are days when I'm sure I'm paying for it), I worked on a pair of very large-scale data-cleansing systems. They will go unnamed, except that I'll refer to them as System DBS and System
Posted by mikemill | 4 Comments
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Tuesday, February 07, 2006 10:58 AM

The "F" in the DMF

[Note: This is personal opinion, it doesn't reflect the viewpoint of Microsoft or the Microsoft CRM team. This is my take on the DMF and both its shortcomings and ultimate potential. Don't assume that anything that seems like a prediction here is apt
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Friday, December 16, 2005 10:27 AM

3.0 SDK is now live on MSDN!

This just showed up in my inbox. Enjoy! From: Amy Langlois Sent: Friday, December 16, 2005 9:30 AM To: CRM Team Subject: 3.0 SDK is now live on MSDN! I am happy to announce that the online version of the Microsoft CRM 3.0 SDK is now live on MSDN: http://msdn.microsoft.com/library/en-us/CrmSdk3_0/htm/v3d0microsoftcrmv3d0sdk.asp
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