OBA RAP for Health Plans is announced (a.k.a CERA)
Microsoft today announced the availability of Office Business Application (OBA) Reference Architecture Pack (RAP) for Health Plans, also known as Consumer Engagement Reference Architecture (CERA) There is a white paper and two different presentation that walk thorugh the guidance of this RAP. There is a also a video of ARCcast.TV with Ron Jacobs, Dennis Schmuland and myself. This RAP provides the guidance on the value of OBAs to health plans to engage and keep consumers engaged in their health. It also demonstrates several unique advantages to health plans seeking to engage consumers in their health, gain a competitive advantage, and elevate their perception in the eyes of their customers as trusted health advocates.
in general health plan industry is under tremendous pressure to improve quality of care while reducing the ever growing costs. This OBA RAP addresses this particular and demonstrates how technology can help in engaging with consumers to improve their health.
Health plan RAP shows how to build architectures that unify people, process and technology through familiar Office 2007 user interfaces. It includes an architecture framework for Health Plan with an OBA based scenario, Windows Live platform for member and coach identification and the Windows Live Service Agents as automated bots. As demonstrated through many releases of OBAs, this is a new class of applications that connect people both inside and outside the organization with both existing line-of-business (LOB) systems and third party applications. Also, enable much needed collaboration between various care providers ranging from health coaches to physicians. Collaboration that is contextual, via many channels and scalable.
I encourage you to download the available resources go thorugh them and provide feedback.
